Roadrunner Service Centre

Had our car serviced and MOT’d by Roadrunner Service Centre in Jan 2014. We had noticed that the bonnet was raised on the driver side (we’re weekend drivers) the following weekend. Puzzled — I inspected further to find that the brake fluid cap was wedged into the bonnet hinge on the driver side. The cap was deformed. Unsurprisingly, the brake fluid reservoir was open to the air for the entire time since it was serviced.
OK. People make mistakes and mechanics too. It was the handling of the problem that let RoadRunners down.
They offered to change the brake fluid free of charge and appeared to be very accommodating. But on drop off, they were very casual and didn’t seemed to be concerned that this problem occurred and did not attempt to explain or reassure why this could have happened. When my wife went to pick up the car later — she was told the car was not there (wasn’t in for a service) — but then eventually found it parked on the side road. The mechanics were then questioning why the car was in for a free brake fluid change. When she explained the guys were not sympathetic and were pretty rude and skeptical. Seems that the mechanics weren’t even aware of their mistake and the communication between the staff is no existent.
Satisfactory work marred by poor after service.
I wonder if the brake fluid was changed at all…
Not recommended.

Had to bring The Beast in for a quick service and I don’t usually trust anyone but the manufacturer to work on my car but I heard good things about this place.
The service was quick and efficient and the staff are friendly and knowledgeable. Luckily no hidden surprises so will probably be using these guys again!

Thank you for coming out to me when my car broke down, the service was great and you even proivded be with a courtesy whilst you repaired my car at short notice. I will recommended you to all my family & friends.