Queen’s Terminal 2 Heathrow Airport

This terminal is much better than some others at Heathrow. It is smaller and so it is a lot less painless to get through security than some of the other terminals at Heathrow. There are also good food options here which can be a problem. I also appreciate that there are two Boots locations so that I can buy my migraine medication before getting on my flight (and anything else that I may have forgotten) along with water or a quick snack.
Check in is normally a breeze as well. In sum, a thumb’s up from me.

Brand new Terminal 2. First time here. They even have personal shoppers that can take you to other terminals if you wanted a shop that is not at the one you are departing from.

Gone are the terminal 1 days for Aerlingus and Irish bound passengers and that in itself is a positive.
I found the transfer through security to be quick enough but each airport and each security agent appears to have their own view on what you take off /​what goes into the box and what goes into your bag. I would be much happier if there were a single set of rules that were universal.
Once through security you have the usual duty free shop plus a selection of high street and luxury brands such as Harrods.
Walk to your gate should take no more that 15 min max and you have some dining options across both levels.

Ein sehr schöner, heller und moderner Terminal.
Man kann sich die Wartezeit sehr schön vertreiben, denn es gibt sehr viele Geschäfte und Restaurants.
Einzig bei den Gates finde ich, dass es zu wenig Sitzplätze bzw. zu wenig Platz gibt.
Wenn sich die Schlangen bilden steht man den anderen Passsgieren schon mal im Weg rum.

Very Nixe Terminal the customs are doing a very good job. Me and my wife feel very safe. The shops are ok like every big airport.

Every terminal at Heathrow is great. Even this one.
They’ve spent a lot of money investing in things to make the airport experience less annoying. You can’t make the fake fear-​mongering security nonsense go away but you can make the seats comfortable and the atmosphere pleasant instead of manic. Gatwick have done something similar, leaving Stansted and Luton far behind.
It’s not like you get to choose which terminal you fly from, and nobody is ever going to choose a different, more expensive flight just because it goes from a different terminal, so it’s not like you have much of a choice whether or not you fly through here, but it’s nice to know that if you do have to fly through here it will be nice, and you’ll get to tell all your friends you’re at the Queen’s terminal (as meaningless as saying it’s Darth Vader’s terminal in reality, but it might make you feel warm and fuzzy if you like little old ladies) :)

So, Terminal 2 is the new terminal. It’s clean, and it isn’t at all as confusing to find my way around as say, DFW airport. The people here are helpful if you make sure to tell them exactly what you need.
The biggest plus for me is the fact that Costa Coffee was here waiting for me, haha. I arrived super early as my study abroad people advised me to, although I think perhaps I didn’t have to leave as early as they said because now I’m waiting for a 9:30 flight while I write this at 7:00.
I can’t complain about anything here, to be honest. Hell, another plus comes from the fact that when I checked in to my Air Lingus flight, they let me change my seat if I wished-​well I wished, and I now have a window seat. Will there be pictures taken? Perhaps. Will I put pictures on my social media of choice for all my friends and family to see? Yes. Could I do that with the aisle seat that I started out with? Nope.
Now for a comment on the airport itself as a whole. When we arrived in London, I’m not sure which terminal we ended up at, but going through customs was a long process. I will admit there were a lot of us, so of course the line would be long and slow, but hey we got through in one piece. The biggest problem I have is that, for some reason, I cannot get the wifi on my phone to work. I don’t mind pulling out my laptop to work, and there are times I need to do exactly that, and I prefer it, but I would still like to be able to work with my phone too. I can’t actually check in on Unilocal on my laptop…

Okay so most of the terminal is fine, but when going towards gates B18-​B49 where Air Canada is located there is no indication of whether there will be any more food or shops.
So to get there and find only a small selection of shops and no restaurents sucked and the walk back to the main terminal is too far by this point.
The duty free selection was also not great so that kind of annoyed a scotch lover like me.

The new T2 looks airy but it’s typical Heathrow in its contempt for users. Coming from some gates there are no bag claim monitors so you have to walk much farther than needed to find out where your luggage [might] appear. You then have quite a convoluted walk to reach the top-​small elevators to escape.
But the real scandal is the distance to Heathrow Express. You have to thread your way through underground passages all the way to Terminal 3 to reach the station. This takes forever and is made far worse if you have luggage (!). Given the ridiculous length of this walk, take the Tube as that station is far closer to T2, so despite the Tube being slower, you save the extra walking time to HE. Plus, the Tube is much cheaper.

Das Terminal 2 (The Queens Terminal) ist noch brandneu, und das merkt man auch. Moderne Architektur, viel Glas und lichtdurchflutet.
Der Check in Bereich ist durchdacht. Die Self-​Checkin Geräte sind großzügig verteilt. Es gibt eine zentrale Sicherheitskontrolle für alle Gates. Die Security Kontrolle war zügig erledigt. Alles super so weit. Etwas problematisch sind die langen Wege zu den Gates. Hier hätte man vielleicht noch optimieren können. Naja, Heathrow ist der größte europäische Flughafen und irgendwo macht sich das halt auch bemerkbar.
Bei der Ankunft in London muss man eine längere Zeit für die Passkontrolle einplanen. Hat bei mir sicherlich 30 – 45 Minuten gedauert. Ein Ärgernis sind außerdem die Aufzüge zu U-​Bahnen und Bussen. Die waren ziemlich verstopft. Hier besser auf die Rolltreppen ausweichen (die sind allerdings für größeres Gepäck nicht zu gebrauchen).
Also alles in allem ganz gut, aber Queen-​like ist es dann doch nicht.

Anything is better than terminal 5

When Mr. Snarky asked me what terminal I would be arriving at, I took a look at my itinerary and didn’t see a terminal or gate. So I went on to Heathrow’s website and looked up my flight. I was shocked to see it listed under Terminal 2. Since I started arranging arrivals day for the study abroad programme I worked for in 2009, T2 was just a construction site. Three times a year we would go by and there was really no clue as to what it would look like when finished, so this was a bit exciting for me.
Airlines that are part of the Star Alliance (United, Air Canada, etc.) are now based at T2. When we landed, I could just make out some of the building and it resembled T5. When we entered the building, it resembled T5 and reminded me of other very modern airports throughout Europe. While it is very easy to figure out where you are going, it seems as though the long walk from the gate to Passport Control has been kept and is really the last thing that you want to do when you come off of a Trans-​Atlantic flight. I am usually ready to stand and stretch my legs, but to walk a couple of miles, that’s not what I want to do… especially not at 5 a.m.
My flight landed 50 minutes early… yeah, 50 minutes! However, I wasn’t sure if it was like landing at T3 early in the morning where it feels like every international flight lands at the same time and everyone is rushing to get through Passport Control. So I thought at least the 50 minutes would allow me to have a leisurely walk, wait in a queue at Passport Control, and wait for my bags to be the last off the plane. Passport Control was a ghost town with about 4 officers working and one person directing everyone.
Everything was working in my favor: Flight landed early, Passport Control was a breeze, my bags were the nearly off the flight first. All of that, including the walk for ages took about 30 minutes. Mr. Snarky was still en route to the airport so I thought I would find a café and have some coffee, maybe a little bite to eat. Problem is that if you arrive before 6 a.m., nothing is open. NOTHING! That was disappointing because I could have really used a cup of coffee. And at 6 a.m. just a couple of places started to open, not sure when everything is actually open.
There is free Wifi for a limited amount of time, I believe 4 hours. I decided to scope out the pick-​up/​parking situation thinking we could save money on parking and I could just meet him at the curb. Stepping outside from the arrivals area, you become vastly aware of the fact that you are on a middle level of this massive structure. Actually, my only clue that I was outside was a change in temperature. You really feel enclosed because of the parking garage opposite the terminal. Below the street area looked reserved for buses and taxis and Mr. Snarky said the signage for parking versus curbside pick-​up was quite confusing. In the end, he paid for parking even though we were only there for a few minutes.
I am sure that the departures area is just as nice and would remind me a lot of T5. Overall, I am impressed with the work and would be glad to fly in and out of this terminal.

My new favourite terminal at Heathrow!
Wonderful duty free with Bare essentials and several other hard-​to-​come-​by brands, clean and tasteful open spaces and a good selection of cafés.
Ca’ppuccino is there providing good Milanese style breakfasts; who’d have guessed it, beautiful cappuccinos with delicious stuffed pastries. Leon makes sure there is something healthy for everyone, from gluten free cake to almond-​based shakes. I tried the chocolate one and indulged in some raspberry and dark chocolate (montezumas) porridge. There is also an Eat, Costa, Nero and several pubs. You won’t go hungry.

Terminal 2 at Heathrow is the new home (almost all of) the star alliance airlines. It was a much needed move as the airlines were before spread out in different terminals which made transferring a hassle. I usually flew out of terminal 3 before and that was really a chaotic terminal. The new terminal 2 bears a clear resemblance to Terminal 5 (but smaller) in design and layout.
When i have been here security and passport control (on arrival) has been very quick but i would guess it depends on arrival and departure times. The selection of shops and restaurants is decent. For shops it is mostly some designer brands, boring duty free shops and Boots, Harrods, Dixons and WH Smith so basically the normal airport stuff. Prices are airport prices so no real reason to buy anything here.
From a food perspective it is generally also the normal things one expects in an airport with the exception of the fairly exciting addition of a Heston Blumenthal restaurant called the Perfectionist café. It was however packed when was there so no chance to really test it.
There are a humber of airline lounges in the terminal and they seem to be fairly good (the fact that it is new of course makes it feel a bit nicer). One annoyance is the late announcement of gates — standard in UK airports but seeing that it is sometimes a bit of a walk I would prefer that they announce the gates earlier.
A nice feature is also the free wifi. Now it was 4 hours free so should (unless in case of really long transfer times or delays) be sufficient for most. Big improvement compared to terminal 3 but still a boring airport terminal.

One of the nicest airport terminals I’ve been to. It is brightly lit with natural lighting and with great views of the tarmac. Additionally, there are a number of places to eat and shop — definitely not a bad place to spend a few hours. The food can be pricey, but I don’t think it’s unreasonable relative to other airports/​local food prices.
The only problems I noticed in this terminal are with regards to bathrooms and gates. There are very few stalls in most of the bathrooms so wait times can be lengthy. The gates are often not announced until boarding time, so you can be left in suspense and then faced with a long jog to your gate.

Huge, modern und spacious. The border control was very slow, but quite rigid (and unfriendly).

Ich bin beeindruckt:
— super-​modernes Design
— sehr strukturiert (Anreise, Abreise, …)
— kuerzere Wege als frueher
— skalierbarer Security-​Check
— viele Shops und gute Restaurants im Terminal
Das Ganze passt so garnicht zu LHR!

As a change from the Old Terminal one this is a considerable upgrade and a really very welcome change of scenery.
It is fresh and new and easy to navigate with a tremendous selection of shops, pubs and cafes.

Das Queen’s Terminal beeindruckt bei Ankunft zuerst mit schierer Größe und dadurch, dass einfach alles brandneu und wie geschniegelt aussieht (und ist). Bei näherem Hinsehen und Ausprobieren gibt es aber doch ein paar Kritikpunkte:
Im Großen und Ganzen sehr offen, sehr modern und eigentlich ganz hübsch, gleicht das neue Terminal doch dem großen Bruder Terminal 5. Auch von der Aufteilung im Duty Free Bereich mit Shops und Restaurants sind viele Parallelen erkennbar. Es gibt aber alles, was man vorm Abflug so braucht: Vom Elektronik-​, über den Bücherladen bis hin zur Luxusmarke und den üblichen Restaurants, Take-​Aways und Coffeeshops. Leider konnten wir die neue Lufthansa Lounge nicht mehr ausprobieren, aber dann vielleicht beim nächsten Mal.
Abzüge gibt es definitiv für die sehr langen und teilweise schlecht geplanten Wege: Zur U-​Bahn muss man das Terminal verlassen, sich entweder für die viel zu kleinen Rolltreppen anstellen oder sich für die die völlig überfüllten Aufzüge entscheiden. Hier hätten auf jeden Fall die ein oder andere Rolltreppe mehr geholfen. Und warum alles draußen in der Kälte?
Auf dem Rückweg (also von der U-​Bahn) zum Terminal blüht einem übrigens das Gleiche, nur, dass man dann sogar noch eine Etage mehr bewältigen muss, da die Abflugshalle eben im 1. OG ist.
Leider hatten wir bei unserem doch sehr kurzen Aufenthalt auf dem Flughafen noch einmal das Vergnügen, ewig lange Wege zurücklegen zu dürfen und zwar beim Weg zum Gate: Hier ist es nämlich nicht wie beim großen Bruder, dass man mit dem Zug gemütlich in die angehängten Satellitengebäude, in denen manche der Gates liegen, fahren darf, sondern man muss laufen. Und laufen und laufen und laufen und laufen… Nicht zu vergessen sind diverse Rolltreppen, um die Höhenunterschiede zwischen den einzelnen Laufetappen zu bewältigen. Wirklich etwas ein pain in the…
Fazit: Hübsches, neues Terminal, in welchem man sich gut zurechtfindet und wer Lufthansa oder German Wings fliegt, kann sich sowieso nicht dagegen wehren. Etwas besser durchdachte Infrastruktur innerhalb des Gebäudes hätte aber den ein oder anderen Stern mehr eingebracht. ;-)

The Queen’s terminal is one of the nicest I’ve ever been in. As loyal Star Alliance members, lately all of our flights have been out of T2. It’s a bit hit or miss for me, so we’ll call it just OK.
On the plus side, it is brand spanking new. The United lounge here is incredible and I actually look forward to awaiting our departures there. Screening has a conveyer belt along the bottom to return bins that you seem to always wait for at other airports. If you feel like shopping or eating, buddy you’ve got loads of options.
Sadly, this terminal still has problems. It feels like it was designed to be more of a luxury mall (is this European thing?) than a highly functional airport terminal. You will walk forever to get to and leave your gate. After a cross Atlantic flight you can expect to take a nice stroll for a good 15 mins before arriving at passport control. Elevators, escalators, moving walkways and it still takes a looooooong time. Taxi rank is a joke and doesn’t flow at all. No, vest dude, I’m not your mate and I don’t need you to point out that I as the next one in the queue and the arriving cab were meant for each other.

I touched Queen’s Terminal 2 twice during the last weekend, both in– and out-​bound. This is an impressive terminal. I liked it! It’s clean. There are shops, cafes, and even a caviar-​place, in which you can easily spend some money if your bank account is too overloaded.
The «B» gates are far away, you just walk, walk, walk, up, down, escalators, elevators, walk, then left, moving walkways, right, and walk more, and provided you do everything correctly you can reach your desired gate of destination in about 15 minutes, which is a nice hike. Same kind of hike to get to/​from the Heathrow Express train station. But other than that it’s really nice.

This is my first time in Heathrow’s newest Terminal 2, where United Airlines fly into and out of USA. I deplaned and thought — this doesn’t look anything like Heathrow, and I don’t remember having to walk so far to find the baggage area. I’ve come to Heathrow already twice previously within the last couple years.
The terminal is sparking clean and have the usual high-​end shops and restaurants. Security was really fast. I do recommend coming here earlier to relax and do some shopping — it can be tough if you’re rushed and need to rush to the gate. If you happen to be flying United Business Class, there is an amazing club lounge waiting across from Gate B46. I will review that lounge separately.

Finally LH moved to the new Terminal 2 and this is quite an improvement to the old T1. open, modern, clean it makes the trip all the more pleasant.
The shopping options are not too many which is a bit annoying when you have some time to kill but you can have some beers in one of the several eateries they have there.
But why not a five star review you wonder? well… getting to the Terminal from the Heathrow Express stop is quite a hike ;-)) But then, it is exercise isn’t it?
I might be willing to give the Airport the last star if they finally manage to have a Lufthansa flight land /​take off without the additional delay that only carriers from non UK countries get (BA is more on time and less circling over London… just sayin…)

New and shiny, well definitely shiny less new now. They have modelled this terminal on T5 and based on my experiences it worked way better on its opening, although I have heard rumour that they pulled in all the staff they could to ensure they did not face the opening day problems if T5 the space is open and welcoming with all the modern bits you now come to expect from a major airport.
The transition through security is smooth, not that there aren’t cues (and somehow) still people who seem oblivious to the fact that 100ml that’s it for liquids you can carry!!! Never mind those who thing a belt buckle or boots with large metal eyelets won’t set the metal detector off!
Once you are through the, necessary, circus that is security you find that the welcome open space of departures. With the usual selections of eateries and a good selection of places to indulge in some retail therapy or replace that much needed item you always take on your travels but often forget. The experience after the security curtain is very good places to sit and watch your flights status, often the dreaded ‘please wait’ or on a good day ‘boarding’
All in all you can see where they spent the money and they have made a great environment, now if they could only guarantee that my flights would always leave on time that would get them 5 stars

Nice new remodel with decent duty free and the occasional deal. In my instance, I scored a liter of Cointreau (one of the most popular ingredients in many classic cocktails) for 15 quid. The terminal is large, but due to the high capacity of the airport, it is often busy. A bit of warning to those departing from the B terminal (United), it is about a 10-​minute walk under the runway and you will build up a sweat getting there. Overall, a great place to spend an hour or so. Free wi-​fi is not up and running, yet.