I was in the mood for chicken and nandos is a tried and tested favourite, what could possibly go wrong I ask you? A lot, in this place. I went on a Monday evening, when the restaurant was about half full. I got a table pretty quick, but the service after I ordered was sooooo slow. It took almost 40 minutes for the food to arrive and when I did, half of my pitta was missing. The pitta arrived just with a little bit of avocado and some chicken, no salad whatsoever, not even a lettuce leaf. What happened next, made me wish I never asked for it to be changed. Firstly, I asked a lady who instantly took it away and took little notice of what i said and brought me a fresh pitta, this time with no avocado and with mayo which I hate. I tried to get it changed but she had no idea what I was asking for. Finally, a lady came over and sorted it, but when brought it back, her tone left me thinking I was just being difficult asking for my actual order. I’m not a big one for ranting, but after waiting for a long time by nandos style, I would have expected them to have done a better job with the meal. I’ll be back to nandos, just not this branch!
Serena I.
Tu valoración: 2 London, United Kingdom
Whoever says they don’t like a bit of a «cheeky Nando’s» might not be telling the truth except if they are vegan, vegetarian or dead. I love chicken so much and Nando’s always hits the spot. Ok, not always in this case hence why I’ve rated it low. First of all, the service is slow due to how busy it gets in this particular branch. If you’ve been here you would have noticed the long waiting line which extends to the escalator. Second of all, I ordered ‘Corn on the cob’ with my chicken and it took me just a couple of bites to realize that it was cold. And uncooked. The worst part is that there was no butter to test the temperature of the corn by watching it melt or in this case, freeze. I had to wave my hand around for five minutes before I could get some service but fortunately, I got a new one and it was hotter than the first. I didn’t enjoy the atmosphere here as I could see people watching me eat and waiting impatiently for us to finish our food which made me very uncomfortable. I really like Nando’s and would rate it higher elsewhere however I don’t think I’d like to go to this one again.
Kanchan B.
Tu valoración: 3 Orlando, FL
First night in London and I was craving me some Nandos peri-peri goodness and after checking into our hotel I turned on Unilocal and the nearest Nandos was only .2 miles away so legged it there, ignoring such treats as 5 Guys Burger and Jamie’s Italian. It was a bit hard finding the location of this Nandos as the mall is huge and sort of confusing to Navigate — some more directional signs would have been helpful. But once we found the Nandos, got seated quickly and I ordered the Churrasco Thigh Burger with fries plus lemonade and my brother got the chicken Wrap with rice and lemonade and our total was £22.60. The food took a while to arrive and while the Churrasco Burger was worth the wait, the chips I got on the side very underwhelming. I should have got the rice like my brother did, and skipped the chips. The burger was def delish and a perfect combo of chicken, cheddar cheese and crispy slaw in a bun with the Portuguese bread roll holding together this medley of flavours. I would def get the burger again! My brother also enjoyed his chicken wrap, but both of us found the lemonade to be too sweet and nor tart enough for our taste — but this is a personal preference. So end verdict — I walked away feeling happy and with my tummy smiling, so will be back.
Rod A.
Tu valoración: 4 Los Angeles, CA
Half chicken on the bone with medium sauce. I got two side, rice and peas, but the gal at the register let me try the new beans. The rice was my favorite, quite delicious. The chicken was tender as could be. The peas were good, but not my favorite spice, next time I’d either double rice, or get a small salad. The new beans were also good, but I had the rice first, and it had the most flavor. It’s all about the dipping sauces here, so try the wild herb:) I added on the self serve yogurt since it was low calorie and fat free. But it turned out to icy/grainy(I guess fat free and low calorie come at a cost. I’d splurge for the calories next time and get real gelato. Hope that helps!
Melissa G.
Tu valoración: 4 Las Vegas, NV
Having been to London many times, I know that they don’t have the best food(don’t hate!) and trying to stay health conscious, I opted for Nando’s for my first meal in London since I know what to expect there. Peri peri chicken with many choices for sides and great hot sauces. I think the star of the food is all the hot sauce choices and the chicken is moist and delicious. It was not cheap but nothing is in London, so what can you expect. I would probably eat here if they had one on Las Vegas, but it looks like all their locations are on the East Coast in the USA. It was packed like all the other Nando’s I have been to in London, so I am assuming they are continuing to be a favorite among locals. Since I can’t find Nando’s near where I live I would go here again if given the choice. It is a restaurant chain and there are many locations in London. This particular location is on the top floor and it overlooks the mall. It is near the Shepherd’s Bush tube stop.
Marcio A.
Tu valoración: 3 Kew, London, United Kingdom
Given that this is in a massive shopping centre if you pick the the right time you get served fast. The chicken is the good usual Piri-piri chicken that we have come to love from Nando’s. I have been going to Nando’s for years now and notice that every time you go you get less for your money and here is no exception. If you like chicken it does not disappoint.
Daniel H.
Tu valoración: 5 San Francisco, CA
This place is absolutely amazing! I have to admit that I only came here once while I was on vacation in the area, but I wish that I could come back and eat more! I’m from the US, so we don’t have a Nandos here, so I can’t wait until my next trip to the UK so I can have my craving finally satisfied again! My family and I shared several of the dishes together for dinner one night, and we ordered a chicken as well as wings in the delicious peri-peri sauce! I have to say that the chicken I ate cannot even compare to the chicken that is available in the US because I think that it is just so much better there, and I could see myself visiting this place at least weekly if I had the chance. What surprised me the most was that the wings came in whole pieces, and that’s pretty much unheard of here in the states! We got a side of chips and rice and it was also very good! The environment was also nice and seems to be a cool hangout spot for locals in the area to get a quick bite to eat with their friends or family. I particularly liked this location in the shopping center because we had a nice view of the mall from where we were seated that night. Basically, I had a great time here and hope that my next visit to Nandos will be in the not so distant future!
Ewelina W.
Tu valoración: 5 Isleworth, United Kingdom
If you never went to Nandos, then you must be either vegetarian or an alien. They serve amazing chicken(yes you go to Nandos to get chicken) for a very decent price. I always go with someone else and we always get the meal deal where for twenty quid you get a whole chicken and either two or four sides. They do bottomless(as much as you want) drinks for the price of one so if you are naughty you can get one for two people, but that is what only naughty people do. Sometimes the queses at the Westfield one are crazy, but this only goes to show how good it must be, and it moves quite quickly. To be honest I have not tried anything else but for their chicken(such as wraps or God forbid the SALADS) but this is the reason why I go there — to get an outstanding chicken for a very good price. They say going to Nandos(or McDonalds for the argument’s sake) to get a salad is like going to a prostitute to get a hug. Think about it. The technicalities: — always good and friendly staff — quick delivery of food — sometimes long queses but it’s due to the place being so awesome — unlimited drinks — awesome sinks located somewhere in the dining area so you do not have to go the bathroom to wash your hands — very convenient! — exceptional value for money — self help with all the souses(and there is quite few of them!) Advice: In Nandos, we get down dirty. Use your hands. Cutlery is highly optional(I personally do not recommend any).
Nava N.
Tu valoración: 4 Horsham, United Kingdom
What can you say about Nandos? It’s pretty much the same everywhere. And for those of us who like to be somewhat diet conscious, the butterfly chicken breast and corn on the cob racks in about 370 calories. It’s totally filling and totally delicious! This particular location in Westfield is rather large and has some pretty spiffy décor. I do like that they always make sure to check in with you to see if you’re doing well. I know that it’s standard practice among Nandos, but it’s still appreciated. So no, Nandos isn’t gourmet by any means, but it gets the job done, and I’ve never been disappointed by dry or underseasoned chicken. Beware that on the weekends, the line can wrap around the door, but it generally moves fairly quickly.
Amy S.
Tu valoración: 5 Venice, CA
It’s a Nando’s… they do chicken and they do it really well! I opted for the ¼ chicken hot with a coleslaw and rice side. I have to say that their olives are always amazingly fresh and I wish I could buy them in the shop. This Nando’s gets 5 stars because all the servers were super nice and really friendly. Quick, no fuss dinner that tastes really good. Will defo go again.
Olivia R.
Tu valoración: 3 Hoboken, NJ
My future in-laws(well not even close but let’s just simplify it for Unilocal’s sake without delving too far into my personal life) recommended this place and brought us here during our visit to London. They raved about the chicken and excellent sauces. Okay. I didn’t want to offend them since they might be in my future, but this place was nothing special. good but I would probably never eat here again if I went back to London. I ordered a hot chicken wrap. it had very little chicken in it and very little flavor too. I was glad that the sauces were indeed excellent, because otherwise the chicken isn’t too flavorful on its own. You essentially have to give your food it’s flavor. I’m sorry but I come from NYC where even the pizza crust has flavor so I was a bit disappointed in that department. However, I did love the sides and the veggie burger options. I was on vacation and not even thinking about a diet, actually doing the exact opposite of dieting, so I did not venture for the«healthy» options although they did look good from a distance. Wine selection is limited but the choices they did have were excellent. I thought it was just a «slightly better than okay» restaurant chain and had some interesting options on the menu.
Faisal L.
Tu valoración: 5 London, United Kingdom
Nandos is a 5-star chain with excellent food, and great self service model. Their chicken is amazing as are the desserts, salads and everything else. If you are in London, you will see plenty of these chains and you would do well trying it out.
Vicky L.
Tu valoración: 3 London, United Kingdom
The décor at this particular Nandos is pretty. And it looks over Topshop(so that I don’t feel too stranded from the mothership). But the speed of the service sucked. It took like 30 minutes for our chicken to arrive and it was the wrong frigging flavour. And the chips were soggy. Then the boy ate all of his portion of chicken whiles he sent me to buy more(since we looked at it and decided it is not enough). Some zidiot had dropped a few glasses when we got it and they«tried» to clean it up but there were still bits of broken everywhere. Thank god it is winter and I am not wearing flip flops. Then we waited for another ½ hour for our second course of chicken and slightly soggy fries and burnt garlic bread to arrive; with many servers asking us whether we were done and ready to leave(to which we replied, we are still waiting for more chicken) but resolutely refused to clear the chicken carcass seated in front of us. WTF??? It’s like the second we said we are waiting for more food that plate became invisible! But the TOILETS are definitely worth a revisit. They are covered top to bottom in daisy linoleum. Wooza!