London Hilton On Park Lane

First of all, I have a question: How did this hotel ever get a 5 star rating? Hey, Managers and Massagers of the Truth: Just to tell you– The Park Lane Hilton is NOT a 5 Star property! I have stayed at many four star properties and even a three star hotel in London that were more deserving of five stars than is the PLH. Plus, I would like to warn everyone who may be tempted to book a stay at the PLH: Whatever you do, DO NOT pay in advance or give credit card information. I mistakenly made a reservation in advance at this hotel, thinking that it was a real five star hotel in Mayfair. When my wife and I arrived there in April 2015, we found a small, ill-​equipped room with the stale odor of tobacco products that someone had inadequately attempted to cover up with deodorisers. The next room they showed us smelled as though the previous occupants had roasted a goat there. So, having seen and smelled enough, we told the managers that we were leaving, which we did after making alternative reservations at a true 5 star property about mile away from the PLH. Upon repeated requests for a refund, the PLH has refused to return even a penny of the full amount which we had foolishly paid them in advance.
So, to sum up our experience at the PLH: in addition to being incompetent hotel managers and fraudulent advertisers, the managers of Park Lane Hilton are also thieves.

Great hotel, great location overall experience was 4 Star (this is not a 5 Star hotel). However, our time there was let down badly by a really disappointing experience in the 23^rd Floor bar. I took a group of senior executives there after winning an award. We were well dressed and well behaved and there to celebrate a little. The whole security and «Matre D» there is appalling. We were treated like cattle and told to stand at the crowded bar as all the tables were reserved for «important people, who would arrive later».
So we too our celebration to Langham’s who demonstrated how a 5 Star hotel should work.

Very snobby hotel but old and tired. Seems to be run by younger people that let their friends hang out instead of guests. We were seated and they made us get up so the maitre D’s friends could sit there. Way better hotels for the price.

The location is perfect for getting to everything in central London.
The view overlooking the city was gorgeous.
The rooms were nicely appointed and the beds were very comfortable.
The staff was accommodating, professional, and courteous. Because we had a birthday in our party, they upgraded our room and provided wifi service free of charge! Very nice touch.
One small complaint: the breakfast buffet is seriously overpriced. Piccolo Bar — a five-​minute walk away — provides four HOT breakfasts for what this hotel charges for one COLD breakfast buffet.
I cannot recommend enough!

Just an average Hilton with a pretty view. Don’t expect to be wooed and awed unless you can flash your cash. The guy checking in next to me was treated much better. I walked in from the Tube, he rolled up in a Black Lamborghini.
Probably one of the worst Executive Lounges I’ve experienced in Europe. Super small, plus an awkward 2 room layout. Watch out for the random stairs you have to go over to get there. That can’t be handicap friendly. It definitely felt like the lounge was an after thought. Long lines and often no place to sit…
The bar on the 28^th has a view of the city but you pay for it with overpriced beverages.
I will seek out another Hilton next time I am in London.

You won’t have a bad night if you stay at The Hilton — rooms are clean, it’s a central location and the cocktail bar on the top floor has one of the best views in London.
However, if you’re not in the Hilton loyalty card scheme, and therefore getting a significant discount then look for a hotel with more personality.
It’s not bad it’s just bland and I would give it an average 2.5 stars if I could but I’m rounding it up to 3 because I’m nice and because if you go at Christmas it’s very close to Winter Wonderland.

We decided to treat ourselves on our recent trip to London and stayed at Hilton Park Lane. Upon arrival we were greeted by a very friendly member of the staff who checked us in. When booking we had booked a standard room, located on floors 5 – 12 but we were upgraded to the executive 24^th (or 25^th, can’t remember) floor, which had breathtaking views over London, with views of Green Park, Buckingham Palace and Big Ben. The room was clean and nicely decorated and the staff was very friendly throughout our stay. The first evening when we came back to the hotel we were greeted with cake and fruit on the house, which was a really nice touch. The hotel is perfectly located close to the city centre by foot, close to the Underground and beautiful Hyde Park. The breakfast was extraordinary with everything you could wish for and an egg chef who cooks your eggs exactly the way you like them. We loved everything about this place and will be staying here again.

Executive Lounge has nice food for tea. Salmon open face sandwiches, cheddar and chutney sandwiches, scones with clotted cream and small desserts galore. Breakfast had a big selection but I have never seen such watery scrambled eggs. That is ok because there are a lot of other choices. I looked in at happy hour time and also lots of food and champagne etc but I was running to dinner so I didn’t grab anything.
The only yucky thing about the hotel is the lobby which smells like a really stronger cleaning product. I feel bad for the employees in the lobby. It must have destroyed their sense of smell.
The bed is very firm and I prefer a little softer but a lot of people like firm. Great water pressure in the shower.
The location is nice and very close to the Hyde Park corner stop. I think it is a good option for a business traveler but it doesn’t feel very British so if I came with family, I might go a different direction. Also, kids are not allowed in the Executive Lounge after 5PM.

The London Hilton on Park Lane Hotel is a hotel situated on Park Lane, overlooking Hyde Park in the exclusive Mayfair district of London. It is 101 metres (331 ft) tall, has 28 storeys and 453 rooms including 56 suites. It was completed in 1963 and was designed by William B. Tabler Architects. It is a concrete framed building, and it is regarded by some as an insensitive intrusion on the park.

As a Diamond member, I have seen my share of Hilton properties. I chose to utilize points for a room over the weekend while traveling to London with my significant other. The location of the hotel was a plus; it is near Hyde Park and very accessible via the Underground. However, there was a list of items that were either mishandled or generally unsatisfactory.
I had stated in my reservation (made online) that we were arriving early. Check in time is 3 pm. We arrived to the hotel at 1 pm. Upon check in, I was informed that we were «upgraded» and that our «special» room was not cleaned yet. I was assured that our room was going to be added to the housekeeping priority list. We were given access to the executive lounge, which was very crowded (and which we had to vacate when a group took over half the lounge to conduct a business meeting). We waited until 3:30 pm (in the bar) before our room was ready. No updates were provided proactively, nor was any effort made to ensure that we were comfortable. (Typically, the front desk manager would have offered a free drink while we waited.) We had to request (twice) that the front desk call my cell when the room was prepped.
When we accessed our room, it was a very ordinary room, directly next to the elevator. As we were so jet lagged, we crashed for a time but finally realized that the elevator motor was so loud that we could not sleep well. I addressed my concerns with the guest relations manager, who was accommodating to a point. He offered to move us a different room, which was an annex (read small second bedroom) normally utilized as part of the larger (and otherwise occupied) Cosmopolitan Suite. After a snafu with the door being bolted from the inside, we were given access to the room (it was 10 pm, at this point).
The room was quieter, but the mattress was very worn (we woke up with backaches) and the TV was very old (it kept losing its signal and the speakers were very muffled). The bathroom was lovely (with heated towel holders) and the room itself was clean with a better view than we had with the other, but the coffee maker was broken and leaked all over the bureau. The management did send up prosecco in acknowledgement of our difficult check in and challenges with our initial room, but the term «too little, too late» comes to mind.
When traveling back to London, based on this experience, I would NOT stay at this Hilton again. There are too many other properties, Hilton and otherwise, that are nicely located and more updated. All in all, I do not feel that I received the level of service or accommodations that were commensurate with the room cost. The experience was disappointing and exhausting.

I recently stayed at this big bruiser of a hotel and had an excellent stay. I was greeted warmly by the front desk staff and was actually upgraded to a better room upon check-​in. I am not sure if it was my Hilton status or they just didn’t have anything in the tier I reserved left, but I was happy either way.
The location is excellent. You are halfway between Regent Street /​Piccadilly and Knightsbridge if you into shopping and you are directly on Hyde Park. There is also a tube stop in 2 directions, about a 5 minute walk, a bus stop across the street and there are always taxis waiting out front.
The rooms are spacious, well-​appointed and everything was in great working order. The bed was very comfy and the air conditioning worked very well in the room. My room had very large windows with a great view of the park, too.
As you would expect with a large hotel, there is a big gym and spa, several restaurants and bars to keep you occupied if you do not feel like venturing out into the city.

Really nice hotel, reasonable price given the high standard. Love the view over the park. The breakfast was really good and the hotel is centrally located which makes it perfect for business trips. Also, I visited the restaurant in the hotel which was really cool and had a nice pulse

Rooms are clean, nicely sized, and well appointed. Ample television stations. Standard amenities. I got this hotel as part of the name your own price deal on Priceline. I offered $ 150 and got it. This was in 2010. I would not pay more than $ 225 a night. The air conditioning didn’t work and the lifts were slow, super slow. Sometimes we were waiting 5 plus minutes for a lift. When I visited again in 2014 you can tell the hotel has done it’s best to cater to the blue-​haired money crowd. It seemed stuffy. Average customer service was still the same. This is not an American 5 star hotel more like a high 4.

Stayed for 7 days in November, and now here for another 16 days in December. A huge disappointment.
Upon checking in, I received rotten fruit as my greeting gift. As in housekeeping deliberately left it for me (not they didn’t clean the room from the last guest)
At breakfast, they seated me, went up to get food, and when I came back, they gave my seat away.
House keeping doesn’t always replace all toiletries.
No slippers in the room
The list goes on and on.
For this price, go somewhere else.
I only stay because of the points, but after this experience, the points are probably not worth it.

Stayed here April 5 – 7. Small rooms, but nicely laid out. Had American wall plug, which was appreciated. Easy check-​in/​out. Didn’t charge us when I opened the mini fridge and sodas fell out. Podium restaurant was pricey, but good.
Best part, hands down was the view from our 19^th floor room. You could see the London Eye and more!

Wau, sehr beeindruckend. Ich würde gern noch eine Nacht dranhängen. Sehr zu empfehlen. ich genieße auch eine orientalische Escort in Park Lane (
), es war ein unvergessliches Erlebnis in London

This review is for the upstairs lounge /​bar and not for a hotel stay. I was taken here one afternoon for a quick drink and found everything to be perfect. Atmosphere is definitely upscale, so if you are not planning on spending some money on your food and/​or drinks this probably isn’t a place you would want to visit. I noticed in other reviews people complaining about not being treated well because they didn’t look wealthy — well, we came in dressed nicely but not decked to the 9s and were treated quite well (but still dressed nice for the afternoon). Service was attentive and the drinks were carefully crafted. The view of the city is also quite nice. I’d recommend coming here for some lunch and to check out the view.

The hotel from the outside does not look as high end as the photos depict. The rooms are really nice though and well appointed. The size is similar to a Manhattan hotel room. The service was OK. The executive lounge service could do better in the service department.

Having visited London at least a few times a year for about the last 10 years I can say that I’m familiar with the Hiltons in the city. I’ve stayed at the Metropole, Paddington, and the Park Lane and each has its own vibe and crowd.
The Park Lane is definitely more upscale than all of the other Hiltons in London. You can tell this by walking just around to the corner to its Whiskey Bar and find Paparazzi waiting for the latest celeb to show up for some drinks.
The rooms are small but modern and have amazing views of the city below. From my bedroom I could see Big Ben and the Palace. Room service was ok but nothing to write home about. I’d definitely suggest going downstairs or to the executive lounge for food if you are hungry.
The service was good and the people extremely friendly and accommodating. I was also in town for a conference that we were having and found the facilities to be above average. There were a few major issues with temperature and not being able to get a working wired internet connection… but par for the course given my experience.
All in all its a very nice but pricey hotel in an excellent location in the city center. Its near parks and some of the best restaurants in town and I’d consider staying there again on my next visit in the Spring.

We were upgraded to a Park Lane suite on the 27^th floor. Beautiful view but VERY odd suite. While this was a suite that had a seperate living and bedroom, it consisted of about 4 chairs and then the regular Hilton bedroom.
Best Part: Having executive club priveleges. The food here and tea is just the best of any European hotel’s executive lounges. Scones with crème fresh, desserts, the best cookies (in a jar always available) and excellent cappuccino and coffees. Incredible and very delicious! Only downside is that there is one computer with free Internet, but at least there is one!
Location is good (near Duke of Wellington’s House). Tube stop is Hyde Park Corner and it is a 5 minute walk. Allow yourself at least 30 minutes to get to your show on time using the Tube. And go see Evita, WONDERFUL!
Liked — The spectacular view ON Hyde Park
Disliked — The odd shape of the suite
Tips/​Secrets — Book 2 adjoining rooms instead of a suite if you want a doorway to seperate

Five stars for this five star hotel! My friend and I scored discount rates here via Priceline for only £100 a night. We were on the 18^th floor with a gorgeous view of the city, including London Eye and Big Ben in the distance. Be sure to check out the nighttime view and get up early for the sunrise. I rarely see a sunrise, but this view was well worth it.
Our room consisted of two twin beds, which were very comfortable. Cotton duvets were a nice touch instead of the old standard comforter. The room décor itself was very modern, a bright white base with accents of black and red. It was very posh, and refreshing from the typical floral décor I’m used to in American hotels.
One thing to note, if you are traveling from The States: don’t expect to have two, giant full beds per room. This is London, there is limited space. The twin beds provided me with a good nights rest, but it was something I was surprised to see different in comparison to American lodging.
Hilton on Park Lane is on a rapid transit route, with a bus stop right outside the front door and ample taxi service. This is the crème de la crème of hotels in London, so if you find a room for a good price, snatch it up and stay here! You won’t be disappointed.

Ein fünf-​Sterne Hotel wie es im Bilderbuch steht: Top-​Lage, superschöné Zimmer, freundlicher Empfang und eine hervorragende Bar/​Restaurant im 28. Stock. Zum Hard Rock Café sind es nur 5 Minuten und Marble Arch ist in 10 Minuten zu Fuss erreicht, von wo aus man wunderbar die Oxford Street herunterschlendern kann.
Wer per U-​Bahn anreisen will sollte die Station Green Park oder Hyde Park Corner nutzen. Allerdings muss man bei Hyde Park Corner einem recht komplizierten Fussweg folgen um zum Hotel zu gelangen (auch wenn die Station eigentlich die nähere ist), daher diese Station nur mit wenig Gepäck nutzen.

sin el pretigio del RITZ, pero con más lujos
El Hotel London Hilton es un hotel de super lujo que no tiene el mismo prestigio y tradicion que el Ritz, pero que cuenta con más lujos que éste y las habitaciones son ligeramente menos caras. Sus suites no tienen la decoracion clasica del siglo XVIII como las del Ritz, pero cuentan con lo ultimo en cuanto a tecnologia se refiere: ordenador personal con conexion a internet, dvd, fax, Tv via satelite con pantalla de plasma y muchas cosas más. Además el hotel es muy famoso por la alta calidad y exquisitez de sus comidas