Hyatt Regency London – The Churchill

Lunch was good. Place is roomy downstairs and food and service were delivered swiftly. Menu was a respectable price.

Great location, easy check-​in and customer friendly. We stayed in a recently renovated king room. Had lunch in the restaurant and the service and food was spectacular. Also ordered room service and the food was just as equally good and it didn’t take long for them to deliver. The hotel is centrally located and walking distance to many tourist attractions, yet it was quiet and peaceful during the evening hours. We will definitely stay here again.

This was one of the stops from a Unilocal event. the staff was really friendly. The décor is based on Churchill and they have done a great job. the cocktails are well thought. They are many options.

Have a great time in London. Centrally hotel with walking distance to tube, pub, supermarket, shopping boutiques, and of course Bond street. You keep read about Bond Street from Ian Flemming many years ago. Bond Street is next to James street… you got 007. Took the red tour bus and 77 £ for 4. Worth the time. The bus tickets are 2 days worth… will come back

I went there a few times to The Montagu and I always had a good time.
My favourites are their Goats Cheese Mousse & beetroot purée and the main course Dover Sole.
They change their menu at least twice a year so it’s always something new to try.
The set menu especially is a great value if you consider its a 5 star hotel in the middle of the west end London.
I also went to the Sunday Brunch which had so much food available– they served free flowing Pommery Champagne, white or red wine and soft drinks are also included in the price.
The restaurant has definitely something to offer for every occasion.

Not only the WORST Hyatt I have ever stayed in, but the worst hotel. Ever.
You walk in and the art makes it look like someone with a mental illness hurled all over everything. Upon check-​in, you are greeted by a picture of the Queen who looks as though she is dead in a coffin. There is also a piece of Audrey Hepburn artwork (the epitome of class) with black streaks running down her face. In the lobby, there is a giant piece of artwork hanging from the ceiling that appears to be a giant dick. Seriously? This is London, not Las Vegas.
The staff is not just snooty and unfriendly, but downright mean spirited. When I walk by and say hello and you roll your eyes, there’s something wrong. Overall, there was a sense of oppression over this whole establishment, and as a Hyatt Diamond member, I am disappointed to have stayed here.
The ONLY positive thing about this hotel was the doorman, Garfield. His smile and kind personality was what made this stay bearable. If it hasn’t have been for him, this stay would have been absolute torture.
If modern art and unfriendly staff do not bother you, then be my guest and stay here.

This is my favourite stay when in London. It’s pricey but I always use Hyatt points so never pay a cent which is a great bonus. The location is fantastic, on Portman Square, close to Oxford Street, Marble Arch and Hyde Park (which I adore taking my morning walk in before breakfast)
I love the fact that they have 2 club lounges one that is not child friendly (don’t get me wrong, I love kids but don’t need them around during cocktail hour)
There is an amazing martini/​cigar lounge (bellini heaven for me) downstairs and a michelin restaurant next to it (the name escapes me atm).
The façade of the hotel is not so nice but once you walk in you are in luxury, so as soon as they reopen check it out, (closed due to an explosion in the basement soon after we stayed).
Oh here’s a tip for Nesspresso fans, go to Selfridges, (2min walk) cheapest pods I have come across anywhere. Take your passport with you and get them tax free. Works out to about $ 5.00 a box.
Omg I almost forgot, there are 6 amazing Gastropubs within walking distance on the hotel, just ask Club Lounge reception to give you the info, you’ll love it.

Was staying there the night of the explosion. The staff handled everything swimmingly and the follow up (free accommodations elsewhere, refunded expenses, several personal phone calls to check on my well-​being). I really can’t wait to return!

Very happy with this hotel! The rooms are nice and large, much more American hotel size than your typical London hotel room (so there is plenty of room for luggage!) The location is ideal, near the Marble Arch tube station, shopping, and plenty of good restaurants are located within walking distance. My husband and I would definitely stay here again.

Love the lounge on level 8. Good place to chill whilst waiting for your room or before check out. Great friendly service and love the Molton Brown Amenities, not sure if this is available throughout the hotel but it was a nice touch for the top floor occupants.

I was fortunate enough to have a stay on my company. The place was lovely and all of the staff outgoing and helpful. They were kind enough to hold a bag for me for a week. When I arrived to check in they made every effort to see if they could get me in a room sooner, even ringing me on my mobile to let me know when it was ready. I had a lovely room at the end of the corridor and other than the next door neighbour constantly slamming their door, it was nice and quiet, with an unobstructed view out the window. The selection of food on the breakfast buffet was diversified for all their guests’ needs. The staff was accomodating if you wanted something not set out as well. They have free laptops and printers in the lobby so you can print out your boarding passes. I really would have to look hard to find fault with this place. Ok, so one is that the shower heads are a bit low for anyway over about five and a half feet. I’ve experienced this at hotels before though so I don’t realy thing it’s a big issue.
The wifi worked perfectly all over on the floor and in the room as well.

I stayed at Hyatt twice and was very happy. Great service. Excellent staff. Rooms are very clean and not very small (for London). Very good location. Enjoyed their breakfast. The negative points: business center is very small and right in the lobby and only 2 laptop computers. This hotel is expensive: about 400 — 600 pounds per night (USD 700– 1,100). Having a corporate rate helps. It is London. Everything in London is expensive.

The hotel needs a major upgrade to its paint job, cleanliness of carpets, etc. The internet does not work in the rooms or in any part of the hotel, this happened also the last time I was here — wifi is nonexiatant. No staffer could figure it out and I heard many other guests make the same complaint. The TV does not offer movie channels or many international channels. Lastly, the hotel only has three elevators, so you find yourself constantly waiting long periods for an elevator either in the lobby or at any of the floors.

Although I spent most of my time at the Hyatt in the Churchill bar and garden terrace, complete with hot water bottles, plush blankets, and patio heater, the standard of the hotel interior is very impressive. Staff were extremely accommodating; suggested drink choices, passing on details of where certain menu items were sourced in London (I fell in love with some fat, buttery olives!). Cocktails and mixed drinks were high quality and lovingly made.

The service, the drinks, the food. I was in heaven.
What a great spot for drinks or a date… really nice bar with very attentive staff.
I tried the sliders which were ok, but sliders are always hit and mostly miss so i’m not judging them based on sliders. The crab cake thingees were DIVINE but then again, I do love anything mayo based. Tried the scotch eggs and they were very tasty. But the creative drinks were really good. My husband really enjoyed one that was served warm like a tea and had a gingerbread cookie that came with it. The cookie was delicious. He didn’t even get a bite of it. Sowwy. Too good!

Very disappointing.
First, the reception desk employees are VERY stuck up, to the point of rude.
Second, check in took forever (over 20 minutes).
Third, because of our loyalty status with Hyatt, we asked for and received late check out until 2pm. At 12pm, the housekeepers kept walking by and checking in on us. I called down to the front desk and ask them to confirm we had late check out. Well, even though I had confirmed it the night before, the front desk person said I had to confirm it again despite being told that this wasn’t necessary the night before. Whatever. The whole thing was annoying and rude.
Fourth, the rooms are shabby. They are clean, but they are old and shabby. For this caliber of a hotel, the rooms should be pristine.
Fifth, I slipped and flew up in the air and landed on my hip bone IN THE TUB. My own fault, I guess (I was wearing shower slippers). However, there is no non-​slip grip in the tub. So shower-​ers beware.
The location is amazing for shopping on Oxford Street, but the Marble Arch tube station is a hassle. There’s just too many staircases, and too many levels to navigate before you get to an actual train. It’s also not on a line that’s convenient to anything other than the British Museum.
We later moved to the IC Westminster and much preferred that hotel, its location and the St James Tube station instead (St James is on the Circle Line, so its much closer to Trafalgar and other central areas).
SKIP IT.

Great rooms. Great location. Nice and helpful concierge desk and front desk.
Too loud in the lobby — all the time. Always felt chaotic and loud to the point of having trouble hearing my family talk to me. Else, a great hotel with a great location in central Lobdon.

By way of qualifying this, I should say that this is my first time in London so I can’t provide much of a comparison.
Also, my wife and I stayed here gratis on Hyatt points. That said, it was absolutely lovely. Room was modest sized by American standards but apparently large by European standards. Housekeeping, concierge, and front desk staff were 5-​star. Very diverse, well-​heeled clientele lent cosmopolitan air. Upon check-​in, front-​desk clerk added complimentary breakfast to room (b/​c of anniversary? 1^st time in London? Why ask why). The breakfast buffet is something to behold — it can easily be your main meal of the day. Had a nice dinner in the Michelin-​starred Italian restaurant. Agree with one review re the silly ½ glass door in the bathroom — unnecessary nod to hipsterdom better found at the Andaz. Overall, a first-​rate experience in a great location.

Great hotel, the best Hyatt in Europe, been staying at the Hyatt for 10 years. One of the best Regency Lounges in the Hyatt chain.
The Hotel is well managed, proof of this is the retention of staff from Ian at the door to Janos at the front desk check in, a real home from home.
New bar looks great and the staff again very knowledgable.
Park Hyatt Chicago used to be my favourite Hyatt but the Churchill Hyatt has pushed ahead with its continuity, friendly staff and warm welcome.

This place is so much nicer than I remember! Theyve done a fabulous job rerenovating. Now the rooms are modern and stylish. Props to the ticket concierge… he got me seats to a sold out show!

Probably the best deal in town right now. The staff is remarkable and the Churchill lounge is wonderful. The Montague is quite amazing as well, the prices here and the lounge are stratospheric but amazing food drink and service don’t leave you feeling too out of pocket.
They gym is quite small go early, I think only the Americans use it, same with the Churchill Bar bit small but the heavy Muslim clientele keep the crowds in check. I want to try the tea, looks exquisite. 15 minute walk from here to Covent Garden, and quick cab ride Paddington Station. Hyatt elite enjoy free WiFi, but regular joe can sign on in the lobby and carry it to the lower rooms for free.
PS, to charge your phone, you have to leave the bathroom light on.

Cuando vivía por allí solía ver Hammers limusinas aparcadas fuera, supongo que por bodas. El Hotel tiene muy buena pinta aunque no hay que olvidar que tiene 5 estrellas y es el centro de Londres.

Location is terrific. Close to the hustle & bustle, but enough off Oxford St. to make it a quiet, neighborhood-​like feel. Accordingly, you don’t really get the random assortment of tourists that just stop into the hotel and aren’t guests.
Room was definitely huge for London standards, great beds, modern amenities. The shower door, however, was inexcusably stupid. Imagine only having only half of a glass door and no curtain to keep the water contained, so you’re literally flooding the whole bathroom floor every time you shower. I’m not exaggerating, nor am I a messy shower-​er. It’s one of the dumbest things I’ve every seen, and my heart goes out to the housekeeping staff who have to clean up the floods from every guest who bathes.
The Churchill Bar is delightfully, quintessentially, 100% pure awesome. Dark wood, intimate, dim lighting, live piano music, outstanding, internationally-​transplanted bar staff, mysterious slate of patrons from all over the globe (wonder what their stories are), clandestine meet-​ups left and right… and the best part… house rules they don’t serve you after a certain time if you’re not a guest at the hotel. Hooray for keeping it real for the guests!!!
I easily forgive the inane shower partition design and would easily stay here again because the Churchill is one of the best lounges I’ve ever experienced!

Zentral gelegenes First-​Class-​Hotel der Hyatt Kette. Zimmer dem Niveau entsprechend mit hervorragenden Service.