Holland & Barrett

Seriously, there’s such a thing as being –too– nice. It’s one thing to help a customer out by finding her a bottle of pills and letting her know that she can score a discount with some coupon along with a purchase of a magazine. It’s a little overboard when you then spend ten minutes trying to sort out another transaction for the same person and hunting for a product that is out of stock… while you have other customers waiting in line to check out.
I mean… even the little old lady trying to make her pills purchase turned around to apologise to me, saying, ‘I’m not usually that customer.’ Yeah, you wouldn’t be if the employees here didn’t enable you…
The mind-​boggling bit was the other staffer that was off doing something inexplicably unrelated to checking people out while all this was happening. You have two tills and two people working. My maths aren’t great, but…
At least Holland and Barrett does carry a wide variety of health foods and obscure fitness products.

In my ongoing mouse problem, I find that peppermint oil keeps them away. the Holland and Barrett near me in Fulham sells the stuff at £5+ a bottle. But it was only £4.50 here. Suffice to say, I’ll continue to buy my peppermint oil from this branch. The staff are also super friendly. But their card machine wasn’t working. So if you want to avoid the embarrassment of being told your card was declined, when you know you have money on it, be sure to bring some cash.