Grange City Hotel

I love using the Priceline negotiator feature where you get to choose your location and name your price, but the hotel name isn’t revealed until your price is accepted. I have been using this feature for years and always have really good luck.
For our London trip I used this feature and got a reservation for this hotel. As soon as I did I went online to check out the reviews and I was immediately concerned by the less than stellar reviews this place received. After staying there myself, here’s my 2 cents:
Pros:
* Location! Very walkable to nearby London landmarks, restaurants and next to the tube (we ended up walking or ubering everywhere)
* Price
* Free wifi
Cons:
* Room and bathroom need an upgrade
* Mini fridge was extremely hard to open
Since we were out and about we really used the room to sleep only and it was perfectly suited for that. Not really a luxurious room I would want to lounge around in.

I am torn how to rate the Grange because we had such a wonderful experience in Berlin at the Adlon. Both are considered 5 star hotels. Not sure how Grange is 5 stars.
When we arrived at the hotel, our greeting was less than warm. No smiles from any of the staff. They all acted hurried. Not sure what was going on there. We were told we received a free upgrade, which we loved to hear. The «upgrade», however, was not a good surprise. Yes, the room was big, with a comfy couch, but… two twin beds. Yes, we entered the I Love Lucy set. I felt like I was back in college! It was just strange. We didn’t say anything since we knew we wouldn’t be spending a lot of time in the room.
The concierge was ok, but he actually walked us to the door, making me feel like he was expecting a tip. And the other times we had contact with the front desk remained less than friendly.
We had an early start the day we left, which was New Year’s Day. It was 5:45 in the morning, and in the lobby there was a girl passed out on the chair. In her party dress and coat, passed out. Really?! So, they let drunk party-​goers crash in the lobby? How safe is that for the guests? I was completely shocked.
The positives: our room had a nice bathroom with both a tub and shower. Also, it is in a great location right next to the London Bridge as well as the Tube.

Well, I would not say that it is a bad place but the price is steep, and for such a high price, I would expect a very high service, but the front desk is certainly not as friendly as the one in Geneva, for a similar pricing. They did not even offer me an envelope for the bill, which is convenient for me and I like to put all my expense for a trip in the hotel envelope. The room was not amazingly big, but sufficient, however I had a view on block of concrete, which were about one meter far from my windows, which was also disappointing.
The breakfast was included, and though good and with a lots of things, I would rather have had a better front desk than so many people in the breakfast area (I do not really someone serving me tea to my table, but that is my opinion). Location is excellent though.

Went to this hotel to catch up with a friend who was staying here.
I’m not sure if it was just his luck, but he had a huge double bedroom with 2 double beds, larger than many London flats. The bathroom too was really large and he had a wonderful view of the Tower Bridge.
While his room was non smoking, the corridor before his stank of cigarettes (his corridor was ok). So if you are booking here, you need to be really careful if you can’t handle the smell of cigarette smoke.

I stayed at this hotel on March 2 through 4, 2015 and am absolutely appalled at their customer service. When I asked the hotel staff to fix my TV, they accused me of breaking it, and therefore they wouldn’t fix it. When I brought it up to the manager, he defended the accusations. He claimed that the housekeeper who cleaned my room before I arrived said the TV was working fine. If it’s the same housekeeper who cleaned my room the next day, I’m sure she/​he did not check the TV. My bathroom sink was stained with toothpaste and shaving cream. Further, the Kleenex was not refilled and the drinking glasses I used the night before were not replaced. Finally, the hotel is in bad need of a major remodel.
There are much better options nearby which include the Doubletree. It is clean, modern and the rooms are spacious.

I want to give this review a four star but due to a couple of issues during our long stay I have to give it a three especially considering it is a ⁴⁄₅ star hotel.
Overall, we had an excellent stay — the staff in general were very friendly, polite, efficient and attentive. However we had a few issues; namely for four days out of our 7 day stay my hotel room card keys didn’t work all the time only intermittently so I was constantly visiting Reception and even on the occasion when they sent two staff with me, their cards didn’t work either, on another occasion I suggested it was due to my stay being extended (and the day in question was when I had previously been due to check out), they said no but then later I was asked when I’d be checking out, so the girl on Reception obviously hadn’t properly extended the stay. The majority of the staff in the dining room were very nice and friendly particularly at dinner but some of the breakfast staff especially the girls were a little surly and abrupt.
Similarly with the spa and pool facilities, the girls on the desk there were extremely surly and abrupt, to then point of rudeness. All of my family experienced and felt this and I overheard one of the being rude to another customer which was unjust and awkward. We were disappointed that the jacuzzi and swimming pool, particularly the latter were really cold and we only used these on the one occasion due to this, being a family of swimmers this was such a shame.
I cannot fault the standard of the rooms; they were tastefully furnished with all you could need and we all felt this though were on different floors; I was on 4, my family on 2 & 9. I had an interesting view of one of the platforms at Fenchurch Street station and my parents had a breathtaking view of Tower Bridge, the Tower of London, Bankside and The Shard.
The location of the hotel is excellent particularly over the Christmas/​New Year period due to its proximity to Tower Bridge, the Tower of London, the City and public transport — loads of buses particularly the 15 which goes from nearly outside the door to the heart of Central London ending at Trafalgar Square — and being about a 20 second walk to Tower Hill tube station and about 5 minutes to Tower Gateway DLR station.
I would recommend this hotel whether you’re a tourist or in London on business and need to be close to the City.

A great location for a hotel — close to the city and the touristy spots. Yet there is a gap between what and where they want to be (5 star) and what they are.
Very nice and welcoming front desk staff but the rooms seriously lack.
If they charge 550 GBP for 3 nights I want a room that is not that clean, overlooking on the second floor a train station, some air-​conditioning, and lacking a safe.
after they moved me to the 6^th floor things improved (Thank you front desk!) yet the cleanliness is still debatable. still the location is key.

Meh… Small closet space. You can’t put personal food items in the fridge. The shower door in my unit was also broken, the sliding door almost fell on me! Their hallways are also really tight. If I had not completely unpacked already, I would transfer to another hotel.

Not a bad hotel by any means but:
We were woken up early on the Saturday morning (I’m up 6am all week so need my lie in on Saturday). It was construction what done it… it sounded internal to the hotel but they assured us it was a) external and b) not supposed to be happening anywho! So I suppose I should let them off this one.
Both of our room keys failed and had to be reinitialised when we got home on our second evening. The suggestion was that we had been playing near magnets… or something like that. Give me a proper old fashioned metal key any day of the week!
So nothing worth particularly complaining about… apart from the steepness of the price. If I’d have been paying with my own money I would have been a bit disappointed overall because I’ve had equally good experiences for a third of the price, but then I suppose is London.
With regards to the other facilities the hotel offers the pool is very much set up for serious swimming rather than floating around aimlessly, the jacuzzi is a better place for chill seekers. We didn’t bother trying any of the bars or restaurants inside because there is so much choice nearby.

it serves its purpose.

Good hotel. Maybe a little bit old fashioned, especially compared to the Doubletree across the street. The real differentiator in the City is the large pool, where I really like to go before breakfast.

Je né recommande pas du tout cet hôtel. Les chambres étaient limites de la propreté. On nous a donné une carte à notre arrivée et quelle né fut pas notre surprise! Le matelas était posé contre le mur. Elle n’était pas prête. Quand on voyage avec des enfants, on pense avoir une chambre à côté et non! Loupé! Les restaurants sont hors de prix pour ce qu’on y mange. Par contre, le buffet déjeuner est très correct.
Faites attention au mini bar. Nous avons eu la mauvaise surprise de devoir payer qqch que nous n’avions pas consommé! Le personnel de l’entretien?

I spend a few days at the Grange City Hotel where a conference took place. Unfortunately I didn’t get to use neither their splendid rooms nor their restaurant, but I very much enjoyed the conference facilities and the catering provided. The halls rented out for seminars and the like are really lovely, wood-​panelled, old-​fashioned in a nice way. Whatever needs to be modern (sanitary area, air condition, technical devices) is modern, the rest is just majestic old London style. I personally love this mix! Sound and view in the rooms a very good, the seats are comfortable also after a whole day of listening to presentation after presentation. Water and sweets get you through the day. The ceilings are so high as are the windows, that the rooms are bright and you don’t get that feeling of being deprived of oxygen (at least I usually get that in busy rooms). The catering was amazing when it came to lunch, there was tender lamb with mince sauce, various pasta, fresh salad, wonderful desserts and what not of fantastic quality. During the breaks tea and coffee were served. This was a little chaotic given the short time we had for breaks (not everybody got all they wanted due to long queues). Still, this hotel is beautiful, the staff are very nice and I’ll be coming back, for conference or as a real guest.

Ich war nun zum 4. Male hier im Grange Towerhill. Es ist ein gutes Hotel, speziell für London. Aber 5 Sterne verdient es nicht, dazu kenne ich anderes. Ich war wieder einmal 8 Tage hier und dann fällt einem doch die eine oder andere Lieblosigkeit auf oder das Frühstück wird langweilig oder das Zimmermädchen vergisst zum dritten Mal etwas usw. Für eine oder zwei Nächte stört das nicht, aber bei längeren Aufenthalten ist man eben trotzdem nur eine dreistellige Nummer. Checkout/​Checkin geht immer lange, der Consierge ist verbesserungswürdig, das Restaurant etwas lieblos. Das Gute: Lage super, Zimmer sauber, Sanitärtechnik geht, Betten gut.

Not impressed. when I landed from a redeye, they had no rooms to check-​in, which was really surprising, I don’t think they were sold out.
When I finally checked in, the room was small, not so clean. but whatever. Bathroom was cleaner.
I stayed for 5 days and the wifi was good which was the best thing about the hotel I could say. It was fine. not great. I definitely would try another hotel next time.

This hotel is posh. From the guests that stay there, to the décor inside the rooms. If I cared what people think, I might have even felt under dressed to just be in the check-​in area. LOL
The rooms were spotless, and mine had a door that opened up onto a room so I could go out and get some fresh air too. Nice touch!
The guy at the front desk gave me the password for free wifi too. We had a great conversation. Thanks!

Stayed at Grange City (4 stars) Holborn (3 stars) & St Paul (5 stars) on several occasions. City location one is my favorite. It has a magnificent view of the the tower bridge and the London Eye! If you r lucky like me (have a close associate working at Grange) and planning to stay at presidential suite, this is the one to choose. All the locations have cozy beds, big bath tubs (jacuzzi if you choose a suite), and all the amenities found in 5 star hotels! Holborn is good if you are looking for a buzzing nightlife in the neighborhood. Be ready to wait in long queue’s to enter niteclubs (had to fre$&-/n wait till 2 am to get into one) Never ask for drink on rocks. morons make fun of you. say ice! Takes a little bit of time to get used to…
Advise: finding parking at holborn is a real pain. u might have to walk a little from the parking garage. Be prepared to shell out 25£ for overnight parking. None of these hotel locations offer any parking.
Would recommend trying out the exotic restaurants close to London Eye for food lovers. Don’t forget to try the Belgian waffles at the food court and taste the exotic collection of italian cuisien’s (fresh cheese. if u fancy cheese!) on oxford street.
By the way London Eye is a boring 30 min ride ;) good view but gets boring after a while. Lot to explore on the oxford street and don’t forget the Harrods. More like a shopping experience (window shopping;)) at caesar palace in Vegas ;) and never never forget your umbrella!
hell yea 17% tax on anything u buy. unless u get the VAT refund forms filled out at the stores and wait for hrs at the London airport to submit for refund. Nothing beats prices in US, so just buy souvenirs in foreign land.
Will add some pics soon

First trip to London so this isn’t a comparison of hotels here.
We got a great deal on our room as it was booked through my partner’s company. I think our standard room was 80GPB a night, which is a considerable deal when you look at rates that they publish.
Our room was nice & clean andd had a king sized bed, small flat panel TV, couple chairs with a coffee table, and the typical desk at the foot of the bed. One thing I noticed, and this is small, but they don’t «do washclothes» in the bathroom here. We’re here for two nights so it’ll be interesting to see what our next hotel does.
We checked out the fitness center today. The gym area has a nice supply of cardio machines, free weights, and machines. Nice gym lockers — bring your own shampoo as the products they carry aren’t very good. The pool is mainly for adults doing laps. There is also a spa (aka: jacuzzi, hot tub) but the temperature was kept so cold that we left shortly after arriving. My bathtubs are warmer than the temperature at which they keep their spa! There’s also a steam room and dry sauna, but we overheard people complaining that they were kept much too hot and they couldn’t bear to be in there. It seems that the Grange doesn’t keep their finger on the pool area. Also, the spa seemed over chlorinated.
The location is close to the financial district, the Tower of London, and the District (green) line. There’s no night life around here at all because of the business-​ness of the area, so if you want something to do in the evening this place will be somewhat boring.
There’s a on the ground floor called «Isis». We’ve gone there two nights for drinks — the service is terribly slow despite their having ample staff on hand.
It is a nice establishment. I felt quite comfortable here but if we had to pay full price for our room I’d have booked something else.

nice hotel in London, the rooms are more than adequate. BUT, some of the standard rooms can be quite tight. The real hidden gem here is the workout facility and the swimming pool as it has access to a health club that has great facilities. It even has an indoor driving range simulator that you can rent. I have gone swimming, played golf, and worked out here and it was great as the weather wasnt cooperating.
Overall a pretty decent value and the location is fairly decent as its close to the tube (thats subway for those of you who didnt know ;) and not the subway sandwich shops!!)
My room rates have ranged from 109 to 175 GBP.

We went for a big family trip to London recently and the Grange City Hotel had been recommended highly to us by other family members. When we got there we realised exactly why as it was a fantastic hotel and I would recommend it to everybody now that I have stayed there. I will attempt to get over to you how brilliant it is and by the end of the review you should want to stay there while you are in London.
So when we arrived in London we found the Hotel very quickly as you simply get onto the tube and go to Tower Hill. When there you come out of the tube station you literally go to your left and you will see the Hotel. Trust me it is that easy and the Hotel looks great from the outside as it is big and a nice golden colour and the front doors are massive looking into a well decorated reception area.
The address is as follows;
8 14 Cooper’s Row
London
EC3N 2BQ
The reception is lovely warm colours and very inviting with an area in the middle full of people and tills ready to help. To the left there is always somebody sitting there to help if needed and at the back there is a great big screen telling you who the duty manager on duty is which I find very good.
The rooms in the hotel are very spacious and the Hotel is huge so you can get lost finding the rooms but there is plenty of staff around to help if it is needed. The lifts are very impressive looking and all of the doors are a gorgeous wooden colour and everywhere just looks very nice.
When you walk into a room they are huge. Me and my fiancé had a double and the bed was huge and the bathroom was huge and there was even a small area with a desk in around the corner so you could do some work if you needed to. There is also an area with table and chairs which are very comfortable and a massive window which let a lot of light into the room which I always like.
The bed was very comfortable and the shower very warm. You even get some nice complimentary shower gel and shampoo which was very nice as we both used it.
When you stay in this Hotel you do get breakfast the next day. It is a continental breakfast and you can pay to have a full English one if you prefer. The room where you have the food is really big and there is so much to choose from. Breads and pastries, fruit, yoghurts, cereals and nuts galore. I actually went up three times as it was that yummy but I was very full after that.
We also had drinks in the Isis bar there on the Saturday night and considering it was London the prices were absolutely fine being about £3 for a drink and £4 for a glass of wine which is not that bad really. We also had a massive bowl of nuts which was only £1 and delicious.
I suppose I should tell you the room prices now and I bet you are thinking it will be very expensive. Well I can tell you that our room cost £70 for the night which is absolutely great considering you are staying at a 5 star hotel!!! The prices do vary depending on time of year but that was in July so quite a peak time I can imagine.
The last thing I want to stress about this Hotel is that the location in London is fantastic. It is right next to a tube station and the Tower of London is literally a five minute walk away. We found getting around London was fine and easy and we managed to see everything we had planned for the weekend.
In conclusion I really want to say that everything about this Hotel was brilliant. The prices for food if you wanted to eat lunch or tea was a little high at over£9 a meal but that is what you expect when you visit the capital. Everything about the Hotel is great and it is truly a five star gem in the middle of the city. I have now decided that every time I ever return to London, this is where I will be staying as I can’t fault it.
Trust me if you stay here you will not be disappointed.
Thanks for reading.
xxx
P.S This has been posted on other sites but always by me katygriff

I’ve only used the Conference Facilities here, so can’t comment on the bedrooms or room service.
The Conference Suite has a wide choice of rooms for events, including a truly impressive, double height auditorium with state-​of-​the-​art presentation facilities, which can seat 600, theatre-​style. It also has 8 purpose– built training rooms, 7 syndicate suites, 2 further meeting rooms, and 4 executive dining suites. Most of the rooms have some natural daylight.
The public areas are all finished to a high level of quality — acres of polished marble floors and walnut-​marquetry doors, and seems to be maintained to a similarly high standard (ie the toilets were immaculate). The style is a sort of cross between modern art deco and the ‘international luxury style’ so prevelant these days — you could be in Beijing or Cape Town — but it all works reasonably enough.
The Conference Suite has its own entrance adjacent to the main lobby. Food and service seemed pretty good — very upmarket canteen rather than haute cuisine, but fine for your average conference or away-​day.
My only quibble is that some of the rooms have lowish ceilings with slightly intrusive ventilation noise which can make listening hard. Consider asking for microphones for medium sized events.

This is a 5 star hotel right outside Fenchurch Street station so you couldn’t ask for a more central venue to lay your head. It’s minutes away from the Tower of London and the upper floors have fantastic views of the City. Its location makes it ideal for business travellers or tourists who have a bit of cash to splash.
Everything about this hotel is first class. The rooms are comfortable and elegant, the meeting facilities are state of the art, the restaurant is superb and the fitness room and pool are great.
As elegant as it is, it’s also very child friendly which is refreshing!
On average, it’s £195 per night for a double room so it’s on the upper end of the pricing scale but not excessively so (the Hilton on Tooley Street is often £100 per night more expensive).