Get A Grip Bicycle Workshop

This independent bicycle repair /​servicing workshop opened in summer 2011, and I had such a great experience when I went there for the first time this week that they now have a regular customer, and I also felt motivated to write a rare online review! Outstanding customer service (eg personalised text messages updating you on progress of your service), excellent quality of workmanship, customer-​friendly opening hours, and keen pricing. I called round 3 other places (both independents and chains) and their pricing was the most competitive. They have various tiers of service available and once they see the bike recommend which you need (not necessarily the most expensive they recommended a more basic one for mine). They also offer as standard a free follow-​up check to ensure everything is still working smoothly, 4 6 weeks after every service, which I believe is unique among bike workshops (at least I’ve never seen it anywhere else anyway). They also really know what they are doing on the technical side the mechanic Troy said he has been doing this for 15 years. A proper old-​school independent bicycle workshop the place is owner-​managed and you get the feeling that they really care about you as a customer. Would not hesitate to recommend them.