Gaucho

The rib eye steak was raw, though we ordered a medium. It was hard to cut and swallow, not so juicy and tasty as the store on Picaddily.

A lucky find! The steak was perfect but even before the food, our server knew more about beef and steak then any of the guys around the table. She had some ideas for cuts and sides that really made the difference between a good steak dinner and a great night out!

Great steaks, great wine selection. I had the pin wheeled Filet, called Churrasco di Lomo. It was amazing! I’m from Chicago and know steaks very well, this was on par with any of the high end Chicago steaks. Maybe a little less tender, but the flavor was excellent.
The chocolate cheesecake dessert could be one of the best I’ve ever eaten…
The staff was attentive and always smiling and moving to help you. Highly recommend!

I’m sure that a reservation of 25 people is not exactly heaven for restaurants, but we were taken care of with amazing service from start to finish. The staff was knowledgeable and passionate. The food was fantastic and their wine list did not disappoint.
Would definitely come back.

WOW WOW WOW!!! What a great vibe, with great service and amazing food…
I’m from the United States and have been to the best of the best restaurants and this place is on my top 10 list for overall.

The food is alright, but it is extremely overpriced. I don’t think this place is worth it.

Best Steak Restaurant! Great steaks and also great sides. Service is nice and the restaurant has a nice atmosphere. It will be definitely not the last time for me having dinner there.

Came here for dinner with friends for a birthday celebration. Don’t know why certain reviews were bad with regards to service, but for our table the service was quite good (we were a big group, maybe that’s why)! Our waitress remembered all of our orders and served us without double-​checking with us. We liked the recommended wine (Fabre Montmayou Malbec), it was quite smooth (but if you have different opinions, I’d like to say that we aren’t wine connoisseur’s so we were quite satisfied with it!)
I recommend the tapa ancho (rib-​eye) medium-​rare (300g), bife de chorizo (sirloin) medium rare (300g) or pork matambre medium (I’m a fan of the Malbec mustard) for mains. As for sides, the sweet potato chips (w/​chorizo) were quite good! There weren’t a lot of chorizo though. The spinach (side) was the Chinese stir-​fry type with a dollop of lemon juice — quite good, but honestly I can make it myself. The oyster mushrooms (side) were satisfactory.
I liked the hostesses here, they were well-​dressed for their job. In comparison with other restaurants I’ve been, I was quite impressed. I liked that they asked if we were in Gaucho for an occasion, because we were! In the end, they surprised the birthday girl with a slice of chocolate cake with ice-​cream on-​top which was so intensely chocolatey and so decadent.
I also liked that the waitress brought the different types of steak over in order to assist us with making an order. Although I am not a beef-​eater (my friends were) I appreciated the explanation. Our glasses were consistently filled, which showed how attentive the waitress was. She also recommended daily specials for the ceviche and dessert although we didn’t order any of those.
The tiny downside of this entire dining experience was the dark interior. There were candles on the table, and wall lights but they were so dimly-​lit it was a good thing we had our dinner early while the sun was still shining brightly outside. It was a bit warm inside (even though they do have centralised AC it was switched-​off at that time). Maybe it’s a classy thing to eat in a dimly-​lit environment, but it was something that I felt like I am still getting used to. Otherwise, the interior design was satisfactory and expected of a fine-​dining type of restaurant.

Had the worst London dining experience here. The food and service was absolutely awful! It was not especially busy the night we were there. This place simply does not have their act together. In the end we walked away without paying, courtesy of the manager. Even with that I’d never go back. So many better places to eat and drink in London.

go and have a nice steak there, match it with an even nicer bottle of pinot noir and enjoy the evening. even though this is a chain, it is a decent chain. well worth a visit if no other (more exciting) options pan out.

The rating I am giving is solely based on the service.
Last time I attempted to go there (after not going for a while because the customer service was very questionable) pretty much makes me believe the people at the front desk have NO CLUE what they are doing.
We got a reservation for 9PM, and arrived on time. We were told it would be about 15 mins for a table. Ok, fine, we went to the bar. Three cocktails and over an hour 15mins later we were STILL waiting at the bar. I had gone to speak to the manager at the desk twice during this time, and she kept repeating that they would have table shortly and that no, I couldn’t have one of the 8 empty tables for two that were available. Apparently the staff wouldn’t be able to cope if they put us there. Right. Whatever. So basically they made us wait for over an hour, with no apology. Sitting on that bar stool looking at those empty tables wasn’t enjoyable… and I have yet to actually understand why they didn’t sit us there. Completely useless hostess basically. I am really disappointed, this isn’t a cheap restaurant, their customer service needs improvement, and FAST.

Perfect restaurant, perfect steak, perfect service, perfect atmosphere you see, I really love that place. Just 10 mins walking distance from either office or apartment, this restaurant is definitely my favourite in Canary Wharf.
The setting just by the river is beautiful, the interior is very stylish, I even love the music! The service is outstanding and the steak, believe me, it’s fantastic. So are the sides.
I highly recommend this place as I as well recommend to reserve a table on the weekend, could be really packed on a Saturday night.

I work close to the Westferry Circus Gaucho’s whichoverlooks the River Thames, Gaucho’s is always a reliable place to enjoy good steak.
Portion sizes are huge, be prepared to enter a meat-​coma after feasting on the Argentinean steak (to be honest you should only come here for the steak, I’ve tried other options and always regretted it — not that the food was bad, but the steak is far superior) There is always an enthusiastic sommelier at hand to help you decide on a suitable wine to accompany your meal (be warned, they can be quite convincing about their astronomically priced wines, £40-£200) I have a particularly bad sweet tooth and the Dulce de leche tart certainly hits the spot. It is rather expensive (around £18-£90 depending on your weight choice) but certainly worth a visit.
Though it is a chain and i tend to find chains can get rather boring rather quickly, it’s one i don’t mind revisiting if not for the steak, then for a good glass of red wine or the tasteful leather/​cow hyde patterned décor, makes you forget work and revisit Argentina for a little while.

Finally went to Gaucho, was served by Ben, dude, you’re too cool… Had «estrana fina» (skirt steak) spinach and chips (french fries), what an awesome experience. The food was GREAT!!! The place itself set the tone for a nice romantic spot to have some frigin’ great food!!! I thought my London trip was all about work… I am coming home to NYC tomorrow with a mission accomplished face. Will definitely be back. They have like 14 restaurants all around London, I went to the one in Canary Wharf (on their site it’s Gaucho Canary). The rest itself faces the water, just a nice mellow, classy place to have a great meal.

WHAT HAPPENED??? I came back to London and my first dining stop was, to get my favorite hamburger IN THE WORLD. And instead, what was served to me? Something revolting, awful! I have previously been able to forgive the gaudy decoration and extreme prices because of the pure worry-​obliterating joy of their burger, but that’s all gone now. Gone is the delicious bread, replaced with a normal (read: crumbly, buttery, messy) steakhouse bun; gone is the delicious meat, replaced with… meh; gone is the prosciutto garnish, replaced with soggy, chewy streaky bacon; gone is the delicious cheese, replaced with a flavorless hunk of… meh; gone is the delicious fresh tomato sauce, replaced with a combination of sweet mustard, spaghetti sauce, and «fresh» tomatoes. The only thing that got it two stars was the friendly, smiling service (at a different location, I admit, than the one being reviewed. But they all share the same cuisine) and the pound knocked off the price of the burger, presumably because £17 was a ludicrous price for the current product. So is £16. I can only imagine that the burger was so good that it was poaching steak customers. No need to worry about that anymore.
I won’t be going back. This place is dead to me. R.I.P.

I went with some business colleagues and have a lovely time. The place was very busy with lots of people in the bar up front, and during our stay the rest of the restaurant filled up. The meal was fabulous — two of our party had the rib-​eye, I had the churrasco sirloin with chimichurri sauce. Highly recommended.

I had just returned from a day trip to Brighton which involved fish and chips, gelato, scones, and a few pints… so, I had a light dinner in mind. Perhaps a salad. Then I realized there was a Gaucho near my hotel, and all that changed.
I ate at the Gaucho location in The City once before, and I loved it, so you can imagine I was excited to try out another location when I snagged a last minute reservation on a Saturday night.
I arrived on time to a buzzing restaurant. The place was packed, and you could tell the stress in the faces of the hosts and the wait staff. I grabbed a drink at the bar and about 30 minutes later, I was starting to get restless. Luckily, a hostess came over and offered me a second drink on the house because of the wait, which I have to say was quite nice of them. About a minute after my complementary drink was served, my table was ready — what timing!
My server was extremely pleasant and helpful in offering suggestions. The wait staff really goes through each cut of beef in detail. My server seemed a little annoyed that I wasn’t having any sides or any wine. I mean, I showed up at the table with a brand new drink! Anyway, as you would expect, my meal was fantastic. The churrasco sirloin was perfect.
The atmosphere on that Saturday night was a little hectic. They were making room for a party of 11 — however, within minutes of being sat, the group quickly left in what sounded like, from far away, an expletive-​laced rant. No idea what happened there.

BAD day at work and its Friday night — ugh! Definitely need a pick-​me-​up, gonna treat myself to a nice dinner and plenty of wine. Have had my eye on this place for awhile but have been kept away due to my price-​phobia.
Sat outside (by MYSELF) under the terrace of trees looking out onto the water. Being outside yet sheltered by all trees — what a creative concept!
Ordered a glass of wine and the empanadas for starters. My state of solitutde was interrupted by the phone and next thing I know I’m joined by a co-​worker. He ordered a beer and starters then convinced me to leave and have more drinks elsewhere. Convincingly he reassured me that I should return on the boss’ tab.

Truly amazing steaks. Best you will find in the London. Hands down.
Nice atmosphere. If progressive dance music is your melody then this is your spot. It even has the dim lighting to go along with.
I have been here twice now. Once in a big group, and now solo. As a solo, you get less server attention. Understandably so, but as a large group they kiss your feet.
Very nice wine selection. Come enjoy. Its gonna cost ya though, so be sure you just got paid or are privy to triple digit meals.
Enjoy.

The best steak London has to offer? I hope not.
Don’t get me wrong, the place is nice. The waiter comes around with raw examples of steaks and explains the cuts and choices available.
I went for the most expensive one, English (i.e. bloody). Since I had seen the raw steak I couldn’ help but notice it had shrunk dramatically — not a sign of high quality beef (or meat). The taste was nice but there was a chewy bit in mine.
The cheese bread and olive oil were great.
Desserts ranged from incredibly greasy to pretty yummy but overall were nothing to write home about.
The service was great, even though at one stage some weird waitress decided to shout through the whole place that she needed one more fork here… and there… Yes A FORK! FORK! Yes, HERE!
So overall a decent place. But nowhere near 5 stars IMHO.

High end but delicious (it is worth it if you have the cash to splash) beef. Interesting setting, thick curtains, dark lighting, giant chunks of meat displayed on cutting boards definitely not for the faint hearted.
Actually don’t mind the high price tag because it means I’ll appreciate it more, means people can’t go too often — beef isn’t that eco-​friendly!

Wenn man in den Docklands zu tun hat und abends nicht mehr in die City will, so ist es sicherlich keine schlechte Idee im Gaucho Canary sich ein Steack anzutun.
Ich war bestimmt schon zehnmal da gewesen und habe immer ein sehr gutes Steak gegessen. Das Brot vorher ist zwar immer noch besser als das Steak, liegt aber an dem in London so nicht ein zweites mal zu bekommendem Brot.
Die Beilagen sind gut, die Saucen leider immer ein wenig zu kalt, das Fleisch wird immer genauso gebraten, wie bestellt.
Die Weinkarte ist sehr gut, leider sind auch die guten Weine selbst beim jetzigen Pfundkurs immer noch teuer.

Nachdem ich schon länger auf der Suche nach einer guten Steakhauskette war, wurde uns Gaucho empfohlen, aber wir wurden leider ein wenig enttäuscht. Aber zu erst das Gute: Das Brot vorweg mit Essigdipp war hervorragend. Auch der Service war sehr aufmerksam. Wir haben das Fleisch vorher gezeigt bekommen, um besser auswählen zu können. Alles wurde gut erklärt. Das Restaurant ist barrierefrei.
Das Grundproblem unseres Aufenthaltes war die Eingangstür, die sich nicht ordentlich schließen ließ. Der Wind drückte auf die Tür. Das Lokal liegt ja direkt am Wasser, so dass die Leute an Tischen, die nur in Sichtweise der Tür waren, ziemlich im Zug saßen. Unsere Tischnachbarn verlangten nach einer Lösung des Problems, wurden aber nicht ernst genommen. Erst als sie aufstanden und wieder gehen wollten, bot man ihnen einen Tischen hinter uns an, wo das Problem aber auch nicht besser war.
Ich bestellte ein Steak mit Pfeffersosse, dazu Kartoffelpuree. Meine Begleitung aß Hühnchen. Mein Essen war so mittelmässig, für den Preis definitiv zu schlecht. Meine Begleitung deklarierte sein Essen als «ungenießbar, weil fettig». Für ein Restaurant dieser Preisklasse definitiv nicht akzeptabel.
Fazit: Muss ich nicht noch einmal haben. Zumal das Lokal auch noch eine sehr schlechte Akustik hat und man sich nicht unterhalten kann, wenn es voll ist.