Ealing Council

It’s queues and a mass of noisy humanity but in the chaos they do try to make some order and provide help.
The ladies at information desk knew before I finished my sentence where and what I needed and who I needed to see. Thank you ladies!
After 20 min of waiting I was helped by a lovely council tax person who pointed out. I’ve been overpaying for where I live and gave me tips on finding cheaper places to live and explained how these letting agents make their money.
His explanation. Say the rent is 200/​week the letting agents add their 50/​week and they keep that for the duration of the letting agreement! That’s a lot for just a letting service! So his advice to me was to find someone before they get to a letting agent! Not likely! But how sweet of him to try to help!
It’s like any government facility but I found them to be personable and knowledgeable. I couldn’t ask for more. =)