Courthouse Hotel

Stayed at the Courthouse Hotel on a recent work trip to London. Rooms are surprisingly large. I LOVED that the bathroom had a bathtub — just what I needed at the end of a few long long long work days. Everything was quiet and comfortable… except the bed! The one thing that really needs to be great was not. Scratchy sheets and cheap pillows did nothing to easy my jetlag. Get better bedding and I’ll be back, Courthouse!

Didn’t stay here but visited it to see The Card Shark Show thst they have every Friday which Steve Truglia performs. The hotel used to be a courthouse and the hallway entrance is listed and certain other areas of the hotel is so can’t ever be demolished or changed. I love the reception area with the seashell type chairs. The bar area is quite different as there is some side cubicles that used to be prisons so still has the cell doors on them. Theatre quite small but comfy seats and a very close up feel with the magician which is nice. Supposely this hotel is also haunted. Nice place.

I had a decent experience here. As an American traveler, the hotel met most of my needs. I was provided with a free room upgrade upon check-​in, and was able to get my room before 11AM. After traveling 9+ hours, this was well appreciated.
The Room
The room was spacey and nice. It was mostly clean, but there were layers of dust in less touched spots, such as by the table near the couch. The King bed was two twins next to each other, which is common for London. However, they were not comfortable and I heard springs whenever I moved. I did like the desk in the room and the layout. The shower was strange as the glass only covered half of the shower resulting in water all over the floor, I almost slipped and fell a few times in the shower due to it’s layout, and I suppose the English don’t use washcloths as I only had body and hand towels. I did love the bidet though and the water was warm.
The Internet
My internet connection was good, except it dropped out a few times, and I had to call IT to reconnect me on four occasions. We were supposed to have free internet, which we did, but it was a bit annoying to constantly call IT to re-​add my MAC address on my devices. I was in 221. My colleagues in 504 and 120 were not able to connect to the internet as they were out of range.
The Food
The hotel food was very good. I had room service on two occasions and enjoyed the meals. However, when you order room service, sometimes no one is available to answer your call. The front desk can have them call you back, but it may take 20 – 30 minutes for them to return your call.
The Staff
Very nice and friendly. No problems there.
The Gym
There wasn’t much to the gym. There was one elliptical, treadmill, bicycle and a rack of weights (no bench and nothing heavy). There is also a small pool and a sauna type room with another name, but I didn’t use those. At least the gym was 24 hours but I wish they had smaller towels.
If I had to do it again, I’d probably want a top floor room so I can’t hear people walking above me, and I’d definitely want something extra to make the bed more comfortable. I didn’t sleep well because of that.

Our recent stay was unpleasant. Upon check in, we were told that all renovated rooms are unavailable even though we had requested it in advance. The first room we received 301 had a horrible cleaning supply stench that caused headaches and stains on the carpet.
Then we were changed to room 517, and there was a MOUSE running around in the room on 12÷31÷14 afternoon. We informed the reception of this, and they insisted that they are unable to change our room. They did mention that the mouse issue was the second one they’ve had within a week or so! We had to leave for the fireworks around 6pm so we didn’t stay to see if they caught the mouse, but the gentlemen were using a clothing hanger to try to get it out from underneath the closet… highly unsanitary.
When we returned around 1:30am, we asked about the mouse situation, and the manager told us that he THINKS they MIGHT have caught the mouse and to let him know if we see one. This is unacceptable service in any hotels especially one that is supposed to be an high-​end one with a pricy charge each night. So we had to go back to the room on NYE/​New Year’s Day, uncertain whether or not there’s a mouse lurking in the room.
In addition, the free wifi provided in the lobby is spotty at best, and our bathtub/​shower is clogged with many hair. The only plus about this hotel is the close proximity to the Oxford Circus tube on the brown line that connects to Paddington if you are connecting via Heathrow Express. Nevertheless, there are plenty of other convenient hotels in London, we would NOT recommend the Courthouse with mouse problems and poor indifferent customer service.

January 2015. Location is great. I stayed here back in 2009 when it was the Doubletree and it was better then. My room this time smelled stale, the carpet was dirty, the bathroom ceiling needed painting, the pillows were awful, the curtains wouldn’t close properly and the chair was broken. Breakfast was good. Rooms need a make over.

Service amazing and room us Very clean. Wifi is free in Lobby and a charge to room. In the heart of shopping and seeing all of London. The food around is truly amazing.

Not sure if it’s the hotel or its staff but I wouldn’t come back here. Especially after paying such a high rate. It started with my room not having a functioning telephone. I told the manager that the phone didn’t work but he insisted it was me that didn’t know how to work the phone. After sending up 2 different people they finally realized that it didn’t work. Then my internet wouldn’t work but they still wanted to charge me for it until I questioned it and disputed being charged. After having 2 people spent well over an hour in my room till about 10:30p did they offer to allow me to go into another room and use the Internet. I explained that it was late and I had to work the next day and I would prefer to switch rooms. They said the only available room had no hot water. They did manage to switch my room the next day to a different suite. The night before checking out I asked for an itemized bill and asked if they would consider some sort of discount for the inconvenience & the manager said he would look into it but when I checked out the next morning he made no mention of our conversation until I prompted him. I also mentioned I would potentially be coming back and could be bringing back business through the company I work at. They showed very little professionalism and no the interest in keeping my business. The straw that broke the camels back was when the concierge convinced me to book a car to Gatwick airport that included tip which turned out to be double than what I would have paid with über. He also lied that the tip was included. Not how you get folks to come back.

I picked this hotel because it was really close to the office. It’s a really nice hotel. The rooms are much larger than I had expected and it was located close to everything that you would want after a hard days work. There were plenty of eateries and bars near by. The only thing I didn’t like about the hotel was that Flatley’s Lord of the Dance is performed at the theater just next door. From 7:30 to 9:30, you could hear music and dancing. As long as jetlag isn’t getting the best of you, it’s not difficult to go out to dinner and return after the show is over

A great centrally located hotel, opposite Carnaby Street and Liberty’s and next door to The Palladium’s stage door. The bar is a great place to hang out for a drink to rest after a day of shopping or before the theatre! It’s original prison cells provide private booths in the bar. There is also a nice bar on the roof terrace too. It’s private screening room is very comfy.

Good hotel in London with a nice centralized location for a tourist, right off Oxford/​Regent. Fair warning — it was hard to find and there is little indication that this is a hotel and not still a court house until you’re in. That can stink if you’re dragging suitcases around, so figure it out ahead!
The conversion from courthouse to hotel lobby is cool. Seeing the bars from the holding cells and such is a neat look. Staff is nice and helpful (we were there during the «hurricane» in 2013) and even while a hurricane was hitting, the concierge was giving it his all to find us the one taxi still running with all the roads closed and rail lines down.
The rooms are good, comfy beds. The bathrooms aren’t as super. I’d rather have a good shower than a bidet, but we had a crummy shower. Good food right across the street and easy access to shopping, rail lines and buses. We were pleased with the experience and would recommend it to other travelers

Impresionante hotel en el centro de Londres, a un paso de todo y que merece la pena pagar porque es lujo con mayúsculas, tanto en el servicio como en el desayuno o las habitaciones. El personal es atento, majo y sospechosamente guapo (vamos, que por cada camarero, recepcionista o asistente feo había 20 a cuál más guapo y guapa). Y aunque uno no elija los hoteles por ese motivo, alegran bastante la vista…
Hay wi-​fi gratuito aunque según la habitación no tiene la misma calidad de cobertura que el resto. Camas grandes y cómodas y baños también XXL. Me ganaron con la variedad de mermeladas de Wilkin & Sons del bufé de desayuno, en la que no podía faltar mi favorita, la de moras negras.

This place is great and I really really enjoyed my stay here. The service is fantastic and the food served are delicious. This place is worth the money. i will surely get back in this awesome place.

Excellent location and good quality with nice staff. 3.5 stars
Cost to worth it ratio: 3
Return worthiness: yes
Highlights
— Great location: right across the street from Carnby
— Comfy beds: can’t underestimate that when you’re tired from traveling and working
— Nice employees: helpful and friendly
— Bar: them having one is really comvenient and it’s a jail theme with interesting cocktails
Midlights
— Wireless: in the lobby where they have comfy couches and bonus in bar, but not in the room unless you sign up for the service
Lowlights
— Crazy shower controls: really hard to change the temperature when it’s wet
— Often more expensive than other hotels in the area
I’d stay here again just for the location and comfy beds.

The location cannot be beat, being in the heart of the shopping area (Oxford and Regent Streets, Carnaby, James, Bond, etc.). The lobby is smart looking and the bar, which retained three of the jail cells (with toilets) is a fun feature.
The rooms are well-​appointed and come with a coffee/​tea maker. But the stories about the water in the showers going hot and cold is true. I had to drop a star for that because no hotel in this price range should have that issue.

If you are looking for location then this is your place. This hotel is situated right next to a shopping mecca both in Carnaby and just around the corner to Regent St. It’s a beautiful area and so close to so many wonderful restaurants. The tube is just a stone’s throw away.
I like the architecture and the history of the building. The common areas are nice. The rooms we got were very spacious for European standards. The beds were a bit too hard for my taste (and I like firm beds!) and I had issues with the wireless. Also I did not have a desk in our first room but I was promptly moved to another that met all my needs. The bathroom was spacious and was nicely appointed, also had Neutrogena products. I did not like the scratchy towels that felt like thin rags and the inability to keep the water temp constant in the shower. There was also this drafty dankness I could not get rid off even with the heater on (was there in spring).
The complimentary breakfasts were decent enough. They had a selection of eggs, bacon, baked goods, coldcuts, yogurt, and others. I found the dining room a bit too cold and drafty. In fact I preferred to eat at the near by restaurants since there were so many wonderful places walking distance. There was one just steps away that had great organic selections.
The staff were tremendous, extremely helpful and kind. They were always looking to help us make our stay more comfortable. I wish I could give more stars for their service and incredible location however they do need to work on their amenities. If they invest on linens, featherbed toppers, oomph up the breakfasts a bit and figure out how to get rid of that draftiness, they would be 5 stars in my book.

Some of the best service I’ve gotten at any hotel in the world. These guys even dried my clothes for me at 1 in the morning. Thanks!
— 1 star as showers that flash between boiling and freezing aren’t OK at anything above a Motel 6.

Fantastic location with a ton of cafes nearby so you’ll never go hungry. Also walking distance to Chinatown. The rooms are large by European standards and very nice. The only thing I wish they’d improve is the size of their gym– having 3 exercise machines hardly warrants the title of «gym».

Cozy rooms and hip lobby of this hotel are worth the visit. I was happy to be a few blocks away from my favorite toy store as a kid. The world famous Hamleys is two minutes away.

If this hotel was a four star hotel, it would be deserving of an extra Qype star. But it’s not. It’s meant to be a five star hotel. And I just don’t see it. That’s not to say I didn’t have a fantastic time, I just don’t think the venue warrants a higher rating. If it’s pitching itself as the best in the world (and at five stars, that’s what it’s doing), that’s the impression I should get when I walk through the door. And I just don’t.
I was here for an event, so I didn’t get a great impression of one area of the hotel. But the foyer isn’t great, the service feels a little bit shoddy and if they’re not doing silver service correctly at an event, I wonder if they’re doing it in the restaurant as well. Usually, this stuff wouldn’t bother me, but if you’re looking for a top end swanky hotel, I think this place will fall short.
I’ve been itching to try the bar, as they’ve got little booths that used to be prison cells. Now, I’m honestly not itching to come back and try it. There was nothing wrong with the place, but if I’m going to spend my money on something extravagant, I want to be sure I get my money’s worth.

The best reason to stay at this hotel is the location. It is as central as it can get, a few blocks from all the shops of Carnaby Street, Regent Street and not far from Soho and Covent Garden. The Oxford Circus tube is around the corner and despite the busy area, the rooms are relatively quiet. Rooms are reasonable in size with a strong, hot shower and Neutrogena amenities, wired internet service (for a fee unless you are Diamond with Hilton), and a friendly bell staff.
The not-​so-​great elements of this hotel are:
1. Mediocre bar service, which is a shame because the bar seems cool and has the old courthouse isolation rooms intact and a well-​stocked selection of drinks.
2. Old, ratty towels… which will take your skin off.
3. Slow check-​in and check-​out process. I have no idea why this takes so long when this activity is done on a daily basis.
Overall, I would certainly recommend this hotel. Just skip the bar, and don’t arrive prior to your check-​in time and don’t be in a hurry when you are leaving for the airport.

Beautiful from the outside, cool from the inside. This hotel is actually the old courthouse and it’s bar is home to the old prison cells. You can pay to get in rather than out of these stylish cells where even the old toilet has become part of the décor. It’s the closest I want to get to spending an evening inside a prison cell and paying for drinks is always better than paying for bail (a U.S. thing).
Staff at the hotel is great, very friendly and attentive. We were greeted with the London rain on the out and once inside greeted with warm cookies and a smile. Check in was easy as pie and we were in our room without any problems. The décor is simple, clean, modern, but with twists of old time influence. The bathroom is large and spacious, but the «door» on the shower is weird and not really great at keeping the water from flooding the bathroom — especially if you have two of you bathing together. You can hear the tv in the bathroom too. Lots of perks like a standing valet, great hair and skin care products, his and hers slippers, robes, cushy pillows and a comfy (huge) bed. When the blow dryer stopped working it was quickly replaced by two sweet smiling girls.
We didn’t dine in the hotel and I was always too full to get to have a drink at the bar, but next time I’m in London I’m headed for one!