City Docklands

Apart from the fact that this company is in property management which in itself only deserves two stars at most, this company happens to be extraordinary in the worse sense of the word. They seem to have an accounts lady that doesn’t fully understand her own company’s policy and procedures, therefore if you do not keep an eye on your rent (whether it is getting paid electronically or by cash) it is likely that they will make a mistake because this woman seems to get mixed up with the simplest of tasks. For example, a tenant walks in to the office and pays £750 cash in rent to the accounts lady, which seems to slip her mind, so you get a letter in the mail saying that you are (the exact amount you paid in cash) in arrears! Odd? I thought so, especially when this is a company based on tenants paying their rent. You would think they would remember when they pay right? Wrong. So, not only do they have account clerks lacking on-​the-​job knowledge, but their agents seem to lack this handy trait too. For example, if you want to view a place you are interested in, make sure you ask the agent who is showing you if they have cleared it with the current tenants first. I know, Property Management 101 right?! Doesn’t install much faith in an agent when he can’t even open up the place to show you what it looks like does it! My advice to you? If you are looking for a place to live and find out that it is managed by this company, i urge you to try, try again!