Chicken Corner

Absolutely appalling fast food outlet. I went in close to midnight on a Friday evening, having not eaten dinner and having a guilty pleasure for the occasional binge on takeaway fried chicken… So my expectations weren’t unreasonably high, but the service and food I received was frankly dire.
Having taken my order (3 pcs chicken + fries, a spicy chicken burger + fries + drink), and then my money for the order, the person serving me only then thought it important to tell me that they didn’t actually have enough pieces of chicken, and would have to substitute one of my pieces for burger without the bun. A bit cheeky considering I’d already paid and he could have told me before… But given it was near closing time, I didn’t think anything further of it.
I then waited 5 – 10 minutes for them to cook the food, and when he packed it, noticed he’d only given me one portion of fries. When I pointed this out, completely unapologetic, he started up the fat fryer again to cook another portion (because it turns out he’d only actually cooked one), and I had to wait an additional 5/​10, with my other food going cold.
So, having already not had the best customer experience by a long way, I went home to eat the food, and was so very disappointed. The fried chicken was bland and greasy (I had to put salt and pepper on it to even get through half, and if there’s one thing takeaway food should be, even if not at all nutritious or refined, it’s quick and tasty!), the fries unremarkable, and my partner’s ‘spicy’ burger was apparently similarly bland.
In fact, the only thing even vaguely decent about the meal was my substitute chicken burger, which it turned out was far better seasoned than the tasteless chicken coating. Though, frankly, if it takes a fast food joint being out of stock of what you ordered and putting something different to make your meal even bearable, not a good sign… Needless to say, I barely finished half of my meal, and this is someone who has single-​handedly tackled a 7-​piece KFC meal with two portions of fries and still had room left for corn on the cob.
Not impressed doesn’t begin to cut it!