Charcoal and Chalk

Londres, Reino Unido

1

1 opinión

Contacto

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Teléfono:
+44 20 7240 3823
Sitio web:
www.charcoalandchalk.co.uk
Dirección:
17 Floral Street, Londres, London, WC2E 9DS
Covent Garden
Paradas y estaciones de transporte público cercanas:
270 mLeicester Square
280 mCovent Garden / Russell Street
280 mCambridge Circus Denmark St
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Hoy

Hoy –
Horario local (Londres) 9:59 lunes, 2 de junio de 2025

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1 opinión sobre Charcoal and Chalk

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Tu valoración: 1
London, United Kingdom
We had a bespoke suit made here for our wedding. Everything initially seemed fine, they assured us that they would have it ready in seven weeks, leaving us two weeks spare. Measurements were taken, details and materials chosen and a 50% deposit was paid.
After seven weeks we had numerous phone calls telling us it was ready when it wasn’t. Then when we did come to collect it wasn’t there and when it finally turned up it wasn’t correct and it was too late for them to change it as we only had 2 days to go until our wedding.
After the wedding we took it back to be remade to our original specifications, something which we practically had to force the manger to agree to when we found it wasn’t made properly. When we went to pick up the suit unannounced it was upstairs hanging on a rail and we found someone else’s tie in it. It had obviously been tried on by another customer in the shop.
At the end of the day we now have a beautifully made suit and you can’t fault the workmanship, but the stress we had a couple of days before the wedding and the appalling customer service from the manager means that this certainly isn’t somewhere we would ever recommend.