London Marriott Hotel West India Quay

Rooms are comfortable and clean. Make sure to get a room with executive room access and the breakfast included — it is worth the extra amount!!! Waters, sodas, beers etc. in the lounge … As well as various appetizers and treats put out all day.
The breakfast buffet comes w an omelette and waffle cook… Lots of juices, fruits, meats, muffins and other treats.
City view is extra ordinary … And the staff is PHENOMENAL — Vera and Jordan are excellent in customer service !!!

This is the best hotel we’ve ever stayed at. The staff is wonderful. My wife mentioned to the concierge that the carrot cake was very good and they called the pastry chef and had her tell him. The next day, they left a carrot cake in our room just for her! Oh and breakfast is excellent here and it’s really close to the DLR.

The London Marriott Hotel West India Quay (better known as Canary Wharf) is my recommendation for stay for any type of business in downtown London. Whether you are sight seeing, working, shopping, or touring, this Marriott is #1 on my list.
We came into London from the United States for Christmas and it was a pleasant surprise that we had been given a view of the wharf area instead of the reverse side of the hotel overlooking the DLR train. The staff was friendly and very accommodating.
This Marriott is located in a prime position for shopping, with the HSBC bank and Canary wharf Tube station leading into a massive, seemingly underground mall. Plus the area is incredibly modern, clean, and in order.
The tube station at canary wharf is one of the best in the system, and the tube is the best way to get around in London. Just be careful around Christmas, as public transportation is shut down completely on the 25^th of December.
Highly recommended!

Excellent hotel with great public transport connections and even a shopping mall near by.
The service is great, the rooms are comfortable and clean — what more do you want.
As London being an expensive city the price is reasonable for a 5* hotel.
It made my stay perfect — so both thumbs up.

Das Marriott West India Quay ergattern wir mal wieder als ein Schnäppchen, was mein Mann gerne auftut. Standort: London. Lage: Wasserkante in den Docklands. Preis: ca. 105 Euro. Natürlich «ohne alles», also kein Hotelfrühstück. Und WLAN for free auch nur in der Lobby, auf Zimmer teuer!
Das moderne Hotel in hipper Umgebung erreichen wir bequem mit der DLR, der Dockland Light Railway, einer führerlosen U-​Bahn. Es liegt direkt an einem der zahlreichen Wasserarme, deren Ufer mittlerweile von teuren Büros und Hotels gesäumt werden, denn von traditionellen Lagerschuppen. Letztere überflüssig, seit es in Tillbury einen riesigen Containerhafen gibt. So sind die alten Lagerschuppen entweder gänzlich abgerissen worden oder aber entkernt und saniert. Entstanden sind so die sogenannten «Docklands», eine stylishe Gebäude-​Landschaft, die sehr viel Spaß macht.
Noch bevor wie einchecken, nimmt uns ein britischer «Doorman» unser kleines Reisegepäck ab und tauscht es gegen eine Art Bön. Diesen geben wir nun beim Einchecken am Counter ab und schon setzt sich ein dienstbarer Geist in Bewegung, um sich um unser Gepäck zu kümmern. Als wir auf unser Zimmer kommen, ist der Troley schon da.
Die Wasserfront unseres Zimmers nimmt ein bodentiefes Panoramafenster ein, den Blick auf die nahe Canary Warf Station lediglich durch ein filigranes Sesselchen und einen Beistelltisch unterbrochen. Als Relikt längst vergangener Zeiten säumen in unregelmäßigen Abständen old-​school-​Lastkräné das Ufer, diverse Brücken verbinden beide Ufer der Wasserarme. Sehr hübsch!
Das Marriott ist ein wirkliches 5-​Star-​Resort, was zunächst einmal bedeutet, dass es jede Menge Leistung neben dem Zimmer gibt wie ausgedehnte Fit– und Wellness-​Landschaften, einladende Lobby– und Lounge-​Bereiche, diverse Restaurants und die gesamte Room-​Service-​Palette. All das nutzen wir so gut wie nie, so auch hier nicht. Immerhin haben wir in einem langen Reiseleben gelernt, doch wenigstens ein schönes Zimmer zu genießen, statt nur auf Achse zu sein und gerade dieses bietet verlockendes Ambiente.
Das Zimmer ist derart geräumig, dass das Kingsize-​Bett zwar dominiert, keinesfalls aber den ganzen Raum einnimmt. Ist oft gerne mal der Fall. Neben dem bereits erwähnten Beistelltisch können wir einen angenehm großen Schreibtisch als Esstisch nutzen, wo wir unsere abendlichen Gelage abhalten, wenn wir nicht gerade essen gehen. Tun wir eh eher selten, aber um’s Eck vom Hotel gibt es einen derart gut sortierten Supermarkt, dass wir uns dort mit einer Palette Leckereien versorgen. Bequem können wir am Tisch die Tageszeitung ausbreiten, ohne dass der Night Cup zu Boden geht.
Gegenüber des Bettes nette Wanddeko und ein schön großer Flachbildschirm nebst praktischer Abstellfläche für dies und das. Ungemein schätzen wir stets, wenn wir in den Hotelzimmern aneinander vorbei gehen können, ohne uns quer stellen zu müssen.
Ich konfisziere als Erstes Hotel-​Briefpapier und die Badezimmertübchen.
Wir sind zu zweit, aber auf unserem Bett liegen 6 Kissen (!) und ein Flyer weist auf die Kissen-​Philosophie des Hauses hin, welche Auswahl an Kissen und Füllungen sich der müde Gast ordern könnte.
Sehr willkommen sind immer die Zutaten für ein «quick breakfast» in Form von Wasserkocher und einer Auswahl an Instantkaffees und Teebeuteln. ‘N Keks dazu und wir sind bestens für den Tag gerüstet.
Schränke und Schubladen sind ausreichend, die Kleiderbügel kann man selbstredend herausnehmen!
Eine Neuerung scheint es auf dem Sektor der Minibars zu geben, denn hier werden offenbar alle Bewegungen elektronisch verfolgt. Allein die Bewegung einer Cola-​Dose wird als Position auf der Rechnung auftauchen. Zum Glück gibt es ein Fach für unsere «private belongings», ohne den Barinhalt zu tangieren.
Das Bad ist vollkommen ok, nichts weiter Besonderes: Regenwalddusche in der Badewanne halt.
Tolles Hotel, gelegentlich vollkommen erschwinglich, diverse Einkaufszentren um’s Eck.

Best hotel ever ! Walking distance to different rails right on the river. Lovely views and the staff is fabulous. They can’t wait to help you. This place could teach customer service.
Very helpful and patient concierge with excellent suggestions. The executive lounge was fab and the wine was crisp Pinot Grigio with prawns and spinach for canapés. Breakfast is everything you could want.
For real a great place for business travelers and families.

Both the location and service (particularly the concerge) were superb. The hotel bar had an excellent array of single malts, and room service was really excellent– easily the best food that I ate in my week in London.
I’m docking a star because my room was noisy– I had a train trestle right outside my window and was periodically rumbled awake.
After the other hotel I stayed at during my trip– next time, I’ll be back with earplugs.

My London office is near this hotel so I am there fairly often. Years ago it was ok, now it is pretty awful. Housekeeping is slipshod, wifi cost 15 POUNDS for 24 hours, no one ever answers the front desk phone, etc. The one redeeming feature is the room size is adequate and the beds are comfortable. If it were not in its convenient location to all the offices, it would have nothing going for it. BTW, the Four Seasons on the wharf is no prize either. Shows what happens when there is a lack of competition in an area

I stayed here in January and the hallways were freezing (not sure they are heated… this isnt a ski lodge!) I had the heat on the highest it goes in my room and still it wasn’t that warm. I sound like a granny– but no it was that cold! The people who work there are very nice however I did leave my iphone charger there and called the next day to pick it up and they said they did not find anything… overall find a different spot.

Considering that the only thing in Canary Wharf is pretty much financial firms, I’m amazed at just how poor this hotel is. Bathrooms are aged, water pressure is lacking in the shower, and the room does not have modern ammenities… no flat screen TV, no wireless internet. Gym is small… maybe can accommodate 4 people, max. Location is good if you are staying here for work and your office is in Canary Wharf… there are a few ok restaurants /​pubs within walking distance from here. If location doesn’t matter, stay at the Grange or the Langham.

Cool, newish hotel near Docklands. Kind of a funky area to stay in if you’re not doing business at the banking centers (centres). A long ride to central London, but its easy to do via either the DLR or tube, both having stations nearby. My room was big, but oddly shaped and noisy from the aircraft going in and out of London City. The workout room was good, as was the Executive lounge. It had ample breakfast, a great coffee/​espresso machine and a good variety of snacks/​canapes and desserts.

This is a review of the Manhattan restaurant on the ground floor of the Marriott West India Quay. I don’t know why Unilocal decided to merge the restaurant and the hotel, so I’m just leaving it alone.
The restaurant gets a good crowd of hotel guests. You can always expect to hear an American accent in the crowd, trying to order a Coors Light.
Speaking of beer, their choices are reasonable if mainstream. Stella Artois, Becks Vier, Boddingtons, Hoegaarden and the like. There are a handful of bottled beers available also. Plus a full bar. And a cigar humidor.
There is a good menu of light bites if you’re not feeling like going over to the restaurant. Chicken wings, salads, fries («chips» to use the local lingo) plus the usual Marriott Burger and Marriott Club Sandwich that are the same throughout the world.
Prices are a little high, but that’s expected for a hotel bar. After a night on the town when you’re not quite ready to go to bed, this is a nice spot for a nightcap.

Brilliant service in the Executive Lounge, the employees were all so friendly and professional it made a three week stay feel like I had friends just next door. I was accompanying my hubbie on a business trip and had stayed in the Executive apartments on a previous visit. The location is really great as you can walk along the various quays and docks, go into the Bermuda Triangle that is Canary Wharf shopping centre, catch the DLR or the tube and eat just outside the hotel at a variety of good bars and restaurants. It is also lovely to be in the midst of all this good stuff without falling over a tourist every five feet. The rooms are spacious and very well equipped and the food in the Executive lounge is hands down the best in any hotel lounge I have visited. This would explain why none of my clothes fit after living there for so long.

Stayed here when there was a mouse in the house. The positive was that they had spare rooms when I turned up at 11pm. The negatives were that it was pretty expensive for a very standard room with air con that was not working properly.

This is a better than average Marriott hotel that is convenient to the Canary Wharf business district and caters to the business traveler. It is close to the train station and within walking distance of all the buildings within the Canary Wharf area.
I must say the service was spot on. One of the bell hops went out of his way to make sure I had what I needed and that the outlet adapters were up to snuff. (very important for someone from the states). In addition the doorman was helpful too. I’m not sure which Marriott corporate henchman decided the doorman should be dressed as «the Modern Major General» from «The Pirates of Penzance,» nonetheless, he was very helpful with directions and such.
The rooms are a nice size, have all the amenities, comfortable beds, TV, desk, etc… Located on site are a fitness center and a business center which came in handy.
As for the food, the main dining room is called «Curve.» I ate breakfast there most days from the daily buffet and really shouldn’t have as it was just awful. Now the bar called «Manhattan» could hold its own with not only the aforementioned libation which is my favorite but with some tasty bar food and a relaxing setting.
A bit pricey on the room rate but all in all a comfortable and convenient place to stay.
Cheers

I stayed here back in 2004 when the hotel was brand new. I loved the location, the hotel, the staff, the rooms. The architecture in West India Quay is mainly glass and steel and the hotel is just that way. The rooms are decorated in an ultra-​modern fashion but still felt warm and homey. I found the room to be spacious and the bathroom was very roomy. The staff was very hospitable — we called down to get a bucket of ice delivered because the machine was broken and there was a knock on our door no later than 30 seconds after we had hung up (remarkable orientation to customer service in my book!).
The location is great because West India Quay is a financial district so there’s not really any other tourists around like you might find at hotels in the more downtown locations. West India Quay boasts a variety of restaurants, pubs and shopping — I could have just stayed in West India Quay and kept busy and entertained for 3 days. The hotel is literally a 6 minute walk to the Canary Wharf tube station (which in and of itself is a site to be seen!) and then a quick 15 minute ride to all the touristy/​downtown areas. The streets are clean and as two females walking back to the hotel in the late night, it felt very safe. If you’d rather take the light rail, the West India Quay station is less than a minutes’ walk from the hotel — the station is above ground so it’s literally above one of the hotel entrances. I would stay here again for my next London trip. I don’t like the feeling of staying amongst droves of obnoxious tourists so this is a great place for you if you share my sentiment. It’s set just far enough outside downtown so there’s no tourists around and close enough that it’s a quick ride into town. Book here… you won’t regret it!

Located in the heart of the banking district this hotel had it all. I stayed here on a business trip for about 2 weeks. The facilities are beautiful! and quite modern in style From the hotel lobby, to the business center, to the onsite restaurants, to the guest rooms. If you’re a Marriott rewards member you can enjoy their executive lounge, where they offer all sorts of snacks, breakfast and happy hour meals. All the food is tasty, fresh and warm.
The location is right on the water and there are plenty of restaurants within walking distance at Canary Wharf. Also, cross the pedestrian bridge and you find yourself at the Canary Wharf tube station, there is an underground mall there where I got to do some shopping. Definitely a great location away from tourists but also a train ride away from downtown London.