Royal Liverpool University Hospital

I’ve been to the Royal so many times in different capacities. I’m a little accident prone so I have been to A&E here many times and also had operations here and been an inpatient. My family have also been inpatients many times so I know the place like the back of my hand.
The Royal is a massive hospital. Each department and ward is well signposted and easy to find. The staff on the front desk in the main foyer are friendly and happy to give you directions.
The Royal is badly in need of modernisation and there is a new hospital building in the pipeline, if the government don’t change their minds.
On the first floor at the front of the hospital there is a WH Smiths, a pharmacy, a Sock shop, a coffee bar and a canteen type restaurant. I have found most of these places a godsend when I have visited the hospital.
The staff are generally overworked and underpaid but they are kind, caring, friendly and helpful. I have always been delighted with the level of care I have received here.

The Royal Liverpool Hospital was opened by the Queen’s cousin Princess Alexandra of Kent which, in terms of royalty, ranks somewhere between the artist currently known as Prince and King Kong.
The last time I had the misfortune to pop into this monolithic house of pain was to see my cousin who was holed up in intensive care. I was taken through special security doors into a bustling, beeping ward full of machines whose complexity I could only guess at and whose staff carried a dignified humour that made me feel like the most utterly useless waste of organs in all of Christendom. Meeting anybody with medical expertise tends to make me do that and, so as a small restitution, I signed up for the organ donor list there and then. Oh yeah, get me. I’m practically Gandhi.

I have heard some really bad things about the Royal; it’s understaffed, unequipped and dirty. Touch wood, I have never been admitted to hospital for anything major and so have never stayed to experience such conditions. I have required temporary care however and on one sch occassion was referred to the Royal. I was quite impressed with the standard of service that I received, staff were couteous and sympathetic, very caring and patient and made me feel very comfortable. They were very knowledgeable about my condition. The state of the hospital aesthetically was not first thing on my mind at the time, however I did not notice poor level of hygiene and the room in which I was seen to seemed clean enough!
I was disappointed and actually a little shocked by the delay of a follow up call which revealed results of several important tests, the caller was unaware that I had even had several of the tests and said «yeah they’re probably all clear then» whihc wasn’t exactly reassuring and I felt that my time and effort struggling to the hospital during my illness was pointless!

It shouldn’t really get 3 stars as The Royal is well documented for being well past its sell by date in terms of structure and cleanliness but it does so for operating against the odds.
It’s hard to criticise the staff who are, as we all know, are under payed and over worked but my recent experiences with somebody close admitted here have made me realise that its just like any place of work with good employees and bad.
It is due to get a facelift over the next couple of years, with construction under way all over the Pembroke Rd side of the hospital which will hopefully provide a hospital fit for the city and staff.

The A & E at The Royal on a Saturday and Sunday morning is like going to a zoo. All the drunken and other accidents from the night before uncover themselves in the form of broken bones, full on wounds and sprains. I commend the staff for being able to put up with all this every week with a smile.
When we arrived, I was seen relatively quickly (broken wrist… oops!) and the nurses were lovely, right down to the guy that sits in a windowless room plastering people up. Grim.
It was thought that I may need an operation and the overwhelming response was Do not go to The Royal! Which I hope was just scare-​mongering. However, my wrist was fine, the clinic staff were lovely when checking up on me after a few weeks and everything was hunky-​dory! I’ve certainly learnt my lesson!

The Royal Liverpool Hospital Is the flagship hospital serving the merseyside area. This review is primarily of the accident and emergency department. I had the misfortune to have to spend a few hours there one evening when my friend broke his leg on Hardman street slipping over in the rain. When we arrived at A & E around 3am, we were quickly assessed and moved through to the bays. The staff were attentive and seemed to still have a smile on there faces despite the early hour and the disruptive actions of some of the other patients!
This experience was over in just a few hours, although I can imagine at a busier time of day it may be slower, however it was clear that the staff were well trained and able to deal with a wide range of problems.

I don’t want give this hospital any star’s but i have to the site says so!
This hospital is a joke, the wards are so dirty when my mum was in for a while the ward she was on was closed down due to dirt the staff were not much better they left her in a wet bed she can’t walk and when she asked for help she was told to do it herself. she was very distressed. i did complain and she was moved to Broadgreen.
If you go in here they will loose you or you will get an infection

this is, in my opinion, the worst hospital in liverpool!
i went in for a simple operation, and ended up staying in twice as long as i should have as id picked up an infection.
the ward wasnt cleaned properly, the toilets were disgusting, and the nurses didnt seem to take much notice.
even when they could see from my chart that my temperature was rising, it took me collapsing, after i had been shouted at to get out of bed, before they did anything.
I was left with 2 canulars, one in each hand, for several days after my drip was removed. this was very painful, and made it very diffucult for me to do any basic things, like go to the loo. it took my sister — a trainee nurse, to come and take them out.
the nursing staff seemed like they couldnt be bothered. my sister had to take me to get a bath, as i had difficulty getting up by myself, and the nurses hadnt bothered.
the ward i was on was a geriatric orthapeadic ward, not in any way related to what i was in for, and this meant that for the whole time i was there, i barely slept. the moaning, and shouting of the other patients kept me awake. also, i could hear the nurses talking through the night.
it wasnt until i insisted to the doctor to let me go home that i finally started to recover properly, i was finally able to get my medication on time and didnt have to wait almost an hour after pressing my buzzer.
if given the choice between the royal and another hospital, i would choose another hospital every time. there is nothing that would make me want to walk through those doors again!

This hospital is crumbling and looks dreadful no matter where you look at it from. There’s always people half dead smoking outside as well which looks really healthy for those going in as well. They should have an area where these people can go so you don’t have to walk through a cloud of horrible smoke to get in the hospital.
Inside it isn’t much better, it looks dirty and not very well maintained. I would be terrified if I had to spend a long time in this place.