I had not been to hairdresser for years my hair was very long but just flat and boring. Rang for appt which was next day, so no long waiting. Felt very comfortable and welcome when I arrived, staff very down to earth, not at all snooty ! I had some layers cut in and about 2 off length, so hair was still long. Ive bit of phobia of hairdressers after bad experience in past, but she did‘nt cut it too short as some hairdressers can be scissor happy. I‘ll definately be visiting again soon, might be more adventurous this time lol. It was also very cheap too £15,compared to other fancified hairdressers is very cheap, afterall its the hairdresser not the surroundings that matter! They also do ear piercing too, not sure of the price