Couldn’t rate this practice higher, totally disagree with the attitude of the previous one star review, they are only human and try and diagnose problems straight away, at least they did manage to diagnose your pet, if you had it insured then money would be no issue! My dog has a quite rare problem and Victoria and sue have dealt with him in an excellent caring manner. They spotted his condition and have managed to get him through very tough times whilst he was a puppy, he was in and out of the vets constantly for the first year of life and I would not have kept him there when it is so far away from home if I wasn’t so happy with the service :)