I love H&M for the following reasons: 1– Very cute clothes. 2– Very affordable prices. 3– New styles often. I dislike this particular store for the following reasons: 1– Everything is always a MESS. 2– Each piece almost always has a defect from being treated so poorly. 3– The entire place is run by teenagers who could care less. I wish it wasn’t such a win-lose situation because this is one of the biggest H&Ms I have ever been to but I have tried over and over to have a good experience here, yet every time I seem to leave frustrated and empty-handed. Poor H&M. I feel bad for writing this review but I’d honestly rather shop online.