Safestore

Mmm, my lovely Safestore. You probably won’t go rushing out to throw your stuff in storage after reading this review — after all, storage is something you need, or you don’t need. So, if you need storage, read on.
Safestore is easy to get to from the M8 and is right next to Glasgow Caledonian University — very handy for me with being at the Arc so often.
I’ve visited 6 times now and have had reason to chat to the staff most times due to a mix up with billing and them putting an overlock on the locker. That being said, they still get 4 stars as this has now been resolved and the staff are consistently excellent to deal with. For example, I visited at 6pm and didn’t realise that at this time the building is technically closed, although you can get in if you have 24 hour access. My key fob wasn’t working so I was about to give up, but thankfully someone appeared out of the dark (in a non-​creepy way), popped back inside, fired up the computer and fixed up my access. I really appreciated it as it meant I could actually get into the locker and pick up the gloves for that night’s event!
So, all of you with toasty warm Unilocal-​gloved hands can help the lovely chap at Safestore!
Other good things — they have a customer toilet, there is lots of parking, there are trolleys for you to cart you things to and fro so you don’t need to make lots of trips, there is automatic lights on each floor so you don’t have to be worried if you’re afraid of the dark (like I am). It is always clean and is well maintained.

OK this one is nice and simple. There’s nothing outstanding about this place. It’s not a magical world of storage. It’s not the end of all storage issues. It’s not AMAZING.
So why the 4 star and why the update? Well, the thing that stands out for me about this place is the customer service. I’ve been using the place now for about a year and not had a single bit of hassle from them. On the contrary tbh. It’s all very pleasant, I get texts when schtuff arrives it’s straight forward to get these things when I arrive to pick em up.
Location wise, it’s perfect at a 5 min walk from the city centre. Perfect.
Done. Sold. Aye.

Safestore
These guys will save you if you are in a number of situations.
Ours was trying to sell a house — and knowing too well that the overwhelming number of books made our place look small.
The bookshelves made the room look dark and while we enjoyed having the books — we would enjoy selling the flat more.
We went in, reserved the 25 square foot space, got Flat2Flat to move the books in. we thought we would have a problem with the need to lock it up, but they held the open lock for us while we held the key. Did not even need to show up for Flat2Flat to unload. Except for finding the boxes it was pretty painless.
My one complaint about these folks is the packing supplies that they sell. Safestore sell boxes but they are either cheap (and useless) or not cheap (and expensive).
Ikea sell better boxes that are cheap. They are the same price as the Safestore economy ones and will last several trips, the economy ones won’t last one trip. Other than getting to know the local liquor store staff real well and learning their delivery schedule, so that you get the boxes before they are broken down, Ikea is your best bet.
When we were done with Safestore, it was easy to leave, which was something I was worried about. Too many times do companies make the exit process painful. «You just need to send a letter to our head office and then we will stop taking money from your bank account.»
I would use these guys again.