Marks & Spencer

This store is large and has a lot to offer. However, service is poor. I attending a bra fitting appointment recently and received some of the worst service I’ve ever had. The appointment was late and apparently double booked. No one apologised and when I was eventually seen the service was rushed and very poor. Not what you expect from M&S.
Furthermore, I gave feedback on their website and never received any response. I would avoid in future.

I don’t actually think that this colossal M&S has an end to it! It is on 4 floors and unlike the one in Edinburgh, these floors are all a really good size and if it wasn’t for the excellent signage in here, I would never have found my way out.
There is a large café on the second floor which is very nice as far as M&S Cafes go. It has lots of seats, is well lit and if you get there early, you may get to sit in the window so you can people watch while you sip your tea.
The main reason I come in here is the food hall. It is very large but since it’s in the basement, it does have quite a low ceiling which makes shopping in it a bit claustrophobic but it is well stocked and the staff are helpful and friendly. (In Edinburgh, some of the staff are vile and bark orders at you about which till to go to.) More importantly, the confectionary aisle stocks plenty of Percy Pigs that you can munch your way through on the way out of the place.
I don’t really go to M&S for the clothing, but they are going through a drastic rebrand which is making their clothing department a lot more appealing for younger shoppers. I checked some of the prices and it was better value than John Lewis and Debenhams, but Primark down the street is a lot cheaper.
There is a homeware department on the top floor, which I love. They sell nice looking lamp, floral drinks dispensers, comfy leather sofas, rainbow water glasses AGH! All the shiny things can empty your wallet if you have that kind of money!
I saw toilets but I didn’t use them. I would like to think that they are immaculate, like the rest of the store. The shop is actually very dated but the 60s architecture still looks quite posh today, which is very unusual. By dated, I mean green and cream coloured walls, giant light fittings and ancient looking escalators. They have somehow incorporated all of this stuff into their design and still manage to make the store clean and fresh.
I much prefer this branch over the ones in Sauchiehall Street and Edinburgh because
— It is massive!
— The café has natural light
— The food hall has a good selection
— The dated décor still looks nice today
— The staff are friendlier. (I can recall that the Sauchiehall branch had an absolute horror of a woman working in the mens department the last time I visited.)
— The signage stops me from getting lost!

I’m sitting here with a friend in a the café. Do Scotland a favour please. Instead of selling only American soft drinks in the café, like Coca Cola. Why are you not selling Irn Bru? Support companies in this country.
Apart from my moan. The staff are friendly.

I only ever come here to visit the Food Hall. And my last trip here was on Christmas Eve — oh how naïve of me… it was rammed with older ladies filling trolleys like the shops were shutting for a month. And those wee ladies take no prisoners and have very sharp elbows!
This is a large floor over four floors. My destination is always the Food Hall located in the basement.
The queues can be slow moving but they’ve recently installed self-​service checkouts; this seemed like a good idea, until I realised on my last visit that older ladies don’t like using them and will happily hold up the queue so that they can be served by a person. But the staff realised this was happening and worked their way along the queue to let those of us willing to use the self-​service check outs nip ahead.
This branch has a great selection of fresh fruit, bread, flowers and a deli. Also, good to take advantage of the «Dine in for £10» deals that are normally really good and tasty.

I don’t usually go to this branch of M&S despite being a huge fan of their food. I ended up spending an afternoon in here for a work thing and got to see all the different areas of the shop and boy, there’s a lot to see! This branch is the biggest in the city centre and every department is massive. They have a food hall, two cafes, a bank, beauty hall, home department and all the usual clothing departments.
I’m not a fan of the Food To Go café located in the basement Food Hall, it’s a bit cold because of all the chill cabinets and fridges. It’s designed for a quick bite but serves the same food as the much nicer café on the second floor. This one is huge with lots of tables, booths and big comfy chairs. The food is as you’d expect from M&S, there’s sandwiches, cakes and hot meals. I had a pot of tea and some lemon drizzle cake and it was lovely. Also noted that they use Fairtrade tea and coffee which I liked.
They have a great range of everything in here but I really enjoyed browsing the beauty and fragrance department that stocks loads of brands including REN, Neal’s Yard Remedies, L’Occitane, Fragronard, Shay and Blue, Living Proof, Nuxe and Percy&Reed. You could easily spend an hour in here if you wanted!

M&S was my Nana’s favourite shop, it is my mother-​in-​laws second home. So I approach it with caution, terrified that just by walking through the doors I might feel the need to peruse orthopaedic shoes and beige clothing.
But everytime I venture in I’m surprised and impressed. I avoid the clothing for women — just incase of beige. But the kids clothing is great. Bright fun colours, great quality and not too scary on the purse. The food hall is a place of wonder and danger to my financial security!
On this occassion I was travelling with puff and needed to change her and feed her. The changing facilities weren’t great. I was up on the 3^rd floor and the change facilities are in with the ladies, the feminist in me hopes they’re in the gents too but I’m not quite militant enough to check, yet. Their location means negotiating narrow non-​automatic doors and right angled corners whilst pushing a buggy– less than idea and not very well thought out at all.
They completely redeemed themselves with the café experience. A good choice of drinks and eats for me and a brilliant thermal flask of hot water for me to heat up a bottle for puff. A lovely M&S staff member even carried my tray to a table for me — trays are impossible with a buggy.
The café is in a department store. It isn’t trying to be anything other than that so I’m not going to get hung up that it doesn’t have a ‘quirky, independent vibe’. It was clean, well staffed, well lit and the lemon drizzle cake was delicious.
Needless to say after leaving the café on the third floor I managed to pick up a stuffed panda, navy blue baby cardigan with ears on the hood, a darth vadar shaped easter egg and a panda shaped easter egg. I also managed to avoid even contemplating orthopaedic shoes or anything beige — result.

The reason it gets 1 star is because i slipped on the metal bit at the end of the escalator, the slip isn’t the reason for the 1 star, the attitude of the member of staff I told about the incident is the reason!, she huffed and puffed at me and stalked off to get a wet floor sign and never even asked if I was ok. Stinky attitude for no reason. Store wise it’s had a refurb and looks nice, the food floor has a deli counter which is quite nice.

Years ago you used to get a good selection of bedding here, but now you are struggling to get a hand full to chose from, this store is like an Aladdin’s cave with all the unusual odd’s and ends that l find in the home ware’s section.
A few weeks ago they stocked up on a good selection of house plants that all varied in price but generally went for £5.00 each.
If you ever find yourself getting bored you can have a wander down to the café where there is comfy seating and a good view, and a great food hall down stairs.

M&S is an amazing place for shopping. The best section of the store is definitely the Food Hall. M&S food is always nice to eat. High quality food and drinks,

I always visit marks and Spencer’s if I am in town, which is most Saturdays. I love their clothes, always find something to wear. Especially limited collection. Huge store, nice friendly staff.

The food hall is ok, but I never thought I’d see the day when their «ready to eat» avocados were rock hard and inedible. A sign of slipping standards?

God bless Marks and Spencer. I have no idea what I would do without it at Christmas time. Unlike other department stores which flog cheap and tatty gift sets, Marks sells good quality things people actually want. I particularly love the new retro range. I was desperate for the recipe book but it sold out before I got a chance to buy it.
Which is something I should actually point out; it is worth visiting as early as possible to ensure you would be able to find what you are looking for come the festive season. I would recommend popping in on November to be on the safe side.

I have fond memories of this place after spending my thoroughly undeserved employee of the month £50 voucher in here some years ago on a nice jumper and a scarf.
It’s pretty big inside, with a good selection of clothing. It’s not cheap, but I am still wearing that jumper from. well. longer ago than I thought!
They have my favourite chicken in the world in here. It is also not cheap, but it is tasty as sin and easy to cook and most importantly for me, always tastes the same. Amazing.
It’s a more manageable alternative to the Sauchiehall Street branch which is alot bigger and alot more cramped.

As the kid who used to turn up at PE sporting XL 2000 trainers, the sight of Marks and Spencer should be enough to send me into a cold sweat.
But you know, sometime after the age of 16 I started to appreciate this place for what it is. We all know what Marks and Spencer do; good clothes, great food, annoyingly mesmerising TV adverts and fantastic Christmas gifts, and even if I didn’t appreciate it when I was the laughing stock of my Nike Air-​sporting chums, its quintessential Britishness is in with the bricks of the UK.
What stands out about this particular store, however, is that even now I recognise the same old faces working in the enormous customer service desk from the days of returning unwanted Christmas gift after unwanted Christmas gift.
With the city centre of Glasgow changing rapidly, it’s reassuring to have a little bit of my childhood sitting there on Argyle Street, even if «check the nick of Paul’s trainees!» echos through my head each time I’m in there.

This big old branch of M&S always has the biggest selection of the two in town. Selling the most luxurious of goods, from knickers and night wear to fine wine and french fancies. Frequented by fancy old ladies that enjoy the finer things in life and posh professionals with far to many pennies to spend on their dinner.
I don’t find myself in any of these groups, however I do love the rare occasion of the ‘Dine In For £10′ deal that pops up every now and again. This outstanding deal offers a main course, a side dish, a dessert and a bottle of wine for only a tenner! Amazing value by M&S standards. Imagine my delight when a wee email popped into my inbox, happily informing me that this very offer is on at this very minute until Sunday.
So, I got myself down there, elbowing my way to the goodies and coming away with a delicious dinner of pesto & parmesan chicken, rosemary potatoes, banoffee pie and the most expensive red wine I could fine, for a terrific ten quid.
I am not so much a toff, but rather partial to a bit of banoffee.

As quintessentially British as fish and chips, moaning about the weather and bitterness, Marks and Sparks has went for an image change over the past few years, and as the other reviewers have pointed out, have had some success in dumping their fuddy duddy image and luring in younger customers to their fashion section.
However, despite being clearly at the cutting edge of fashion, it’s still always the food hall that drags me in. It’s no myth that everything from a pre-​packed ham sandwich to a full ready meal here tastes better than almost anywhere else, and although it is undeniably quite pricey you really do get what you pay for at M&S. My most recent highlight was a crispy chinese chicken dish that was easily restaurant quality, and a tub of the most moreish flapjacks imaginable.
Top notch.

I’m a victim of the media. I’ve fallen for M&S after their clever ad campaign with Twiggy, Elizabeth Jagger and Myleene Klass. It was Myleene that really did it for me, because after seeing her model a short, black, winter coat, I knew I really, really wanted it. So after my next pay cheque I decided I’d take myself down and venture to the land where very few young-​20 somethings have been before; I went shopping in Marks & Spencer.
Sadly, they no longer had my jacket. But to my sheer surprise I mangaged to pick up several great items in the process of looking for it. In particular, a couple of great knits– most are quite reasonably priced and the quality is miles better than a lot of other high street stores. I also found a gorgeous chiffon dress at their ‘Limited Edition Collection’ at the front of the shop.
Don’t leave M&S to your mums and grannies, you should have a look next time your in town.

This M&S, and infact, most M&S stores are home to a food hall (we all know and love M&S food — you know the deal, more expensive but tasty, blah blah blah), a customer services desk (this one is huuuuge) and clothes a-​plenty.
M&S may be struggling to capture the hearts of the 20-​something population, however, as Catriona points out, their new marketing campaign has done them well.
The clothes may not be to everyones taste — personally, I’m not a huge fan, however, in recent years, I have been drawn in for a few browses — their evening dresses, especially, are well designed and well priced.
This branch is slightly out of the way — dont let that fool you. It’s still got all your M&S usuals, but what I am most amazed at, if you’ll indulge me, is their lingerie/​underwear section. It takes up an entire floor! It’s HUGE! They’ve got something for everyone — from kids, to teens, to adults, to elderly underwear. And it’s a massive selection of types, colours and sizes. Fantastic. 125 years on, and their underwear is still the best quality (don’t knock it till you’ve tried it).
Worth a browse if you’re about. Definitely.

In my opinion this marks n spearks is the best in glasgow .
Although its not laid out that well and everything is quite cramped and compact it does have everything .
I am a big fan of the underwear section in this store as there are always loads of lovely sets and reasonable priced everyday sets .
As a larger endowed girl it is always good to know that when i come to this store i will leave with something i like .
I am also a fan of the bath products from here and although my skin is usually quite sensitive i seem to be okay with the products from this range .
In short you should visit it if it is your sort of place because it is the best one in glasgow

Big store with lots to choose from, at the very bottom floor is a nice place to buy pre-​made (ready to heat) food if you don’t mind spending a little extra.
Staff always seem helpful and friendly, but again this shop is kinda expensive if your on a budget.