Please dont give these people your money. Any organisation that favours money over customer service is a bad organisation. The workers are lazy and rude. then you meet the manager, and you realise where they get it from. As soon as you buy an item they literally wash their hand of you, as the money has been handed over. Music instruments are so expensive so my advice, you need to know that you will be looked after should something go wrong or anything, with the product that you buy. dont bother stopping here. please
Nicksj
Tu valoración: 5 London, United Kingdom
I have recently bought a Kix Drum Kit 5 Piece for Beginners and I am extremely happy with the advices and help that the staff gave me.
Basssp
Tu valoración: 1 London, United Kingdom
Bought a piano stool here with advice from a salesperson. When I got it home and assembled it it turned out to be too high(way higher than a regular piano stool), and quite rickety. Took it straight back, but they refused to change it or provide a refund, as they only change faulty items, and in their opinion it wasn’t faulty. Absolutely appalled by the bad customer service and the cowboy attitude. Once they have your money they couldn’t care less about you. The item was still wrapped as new, and most stores would have offered a refund in this circumstance just because I’d changed my mind, let alone because the item was not fit for the purpose. My advice; don’t shop here!