Ordered a simple mayo chicken… but the cashier forgot about us. The food sat on the waiting belt the whole time until I was able to get the guys attention. People in after us got their food first. The guy was super polite but very forgetful. The location isn’t busy.
Frank D.
Tu valoración: 2 Phoenix, AZ
*Sigh* It wasn’t supposed to be like this. Alright, now that I’ve got my bearings, let me just premise my statements by noting that just because I’m American doesn’t mean that I expect everything to be the way it is back home. That’s not how the world works and I completely respect and understand that. Americans want everything now, now, now and that’s because businesses operate that way back home, making us used to fast service. Ok, with that out of the way, I’ll review this McDonald’s. I stopped in for a Sausage McMuffin with Egg and an orange juice before heading out on the train for a day of sightseeing. I had about 40 minutes before I needed to be at the station to get my tickets from the machine. I walked in, stepped up to order, and figured it would be maybe 3 to 5 minutes before the food was ready. No, not at all. I was woefully mistaken about that. From the beginning when I ordered, to the end when it finally arrived, it took 15 minutes. Yup, you heard it right folks, 15 minutes for a McMuffin. The only reason I didn’t go 1-star is because despite the time, the food was still good when it came out after the lengthy wait. The service was inadequate at this location. They weren’t that busy in the morning, one girl was making hash browns, the other was taking orders, and a kid in back was mopping the floor. And making food? No one. Unreal. Taking orders, stacking up customers, but no one in the back to make food! After about 7 minutes, myself and about 5 other people, began to look around in disbelief at the fact that no food was coming out from the back. Making matters worse, none of the employees seemed to care either. They just moped around with their heads down as the place descended into complete chaos. I understand that people sometimes hate their jobs, but seriously, someone has to EVENTUALLY care enough to keep the place operating. I’ve never seen a crew of people so willing to let it go to complete s!@# so quickly. It felt surreal watching this. Of course, by the time the food came, I had to rush to eat. My experience at this McDonald’s sucked. There’s no more articulate way I can put it. I was sorely disappointed at the service(lack of) and the attitudes of the workers. No one cared at all that they inconvenienced me by 15 minutes for no reason other than their miscommunication in terms of who is cooking that morning. It was sad because this was my first(and likely only) McDonald’s experience in Scotland. I can’t imagine coming back after this.
Calum S.
Tu valoración: 1 Mayfield, United Kingdom
This place is definitely not for the«Faint Hearted» It’s down right depressing. The staff are well. Less than cheery which I’ve always found it to be rather odd. As McDonalds is surely aimed at Kids?.. No? It’s all business now… You can see it in the staffs faces as they slowly«zombie walk» around wether it be sweeping the overly salted cold chips from the floor. Or sympathetically handing a ball of breath to some poor child that’s trying to figure out what the happy meal toy actually does?. The image of the restaurant. If you’d call it that definitely has changed over the years.
Terry W.
Tu valoración: 3 Edinburgh, United Kingdom
Ahh Mc D’s, how many times you have helped me in my pursuit to kill off a hangover. McDonald’s is a real favourite with students, because they do a great deal where you get a free hamburger, cheeseburger or McFlurry with every meal that you buy. I sometimes attempt to have a half decent healthy meal, by choosing from the deli menu, but even these probably pack a good punch when it comes to calories. When it comes to choosing a drink, I normally opt for a tropicana or a bottle of water with the meal instead of fizzy drinks. The Waverley McDonalds is usually pretty busy, but actually less so than the one just off Princes Street, as I don’t think as many people know about it nestled away in the corner of Princes Mall and with an entrance on the Waverley Steps
Gibson A.
Tu valoración: 4 Edinburgh, United Kingdom
I know this definitely isn’t a local business, but I truly love McDonald’s! Morgan Spurlock showed us what can happen if you let these guys rule your life, yet for the rest of us under eighteen stone, it’s fine. My personal favourite has to be a large quarter pounder with cheese meal along with a free burger which you get with student ID. Only £3.99 and it’s perfect for the occasional lunch or dinner. I’ve got a pretty bad memory of this particular branch in Princes Street Mall. WhenI was seventeen I came through to Edinburgh with my friend for a party at my sister’s flat. In the morning, on the way to the bus, we stopped off for a good old MaccyD’s. I got some chicken nuggets with chips and drink. I left them on a table and went to get a napkin. When I came back some woman who was sitting down at our table with her son had just chucked them in the bin! I was flabbergasted.
Emily T.
Tu valoración: 3 Edinburgh, United Kingdom
As has been said before me, this is just a typical MacDonald’s restaurant but it’s quite a good one! It has a really big seating area upstairs and plenty room for the masses. However, past 10pm this place can be dangerous. I have often felt really intimidates by all the teenagers hanging around and later on, all the drunks. It’s a good enough place for lunch or an early dinner but I wouldn’t come here later than 11pm!
Eleanor M.
Tu valoración: 4 Glasgow, United Kingdom
This is just a regular branch of McDonalds with everything you would expect on the menu. The good thing about it is that it’s rather large so even if you go in at peak time during lunch time you will generally always find a seat. It’s nice to sit upstairs and watch out over Princes Street. It’s also a prime location if you find yourself shopping on Princes Street and find yourself in need of some refreshment. You do need to watch yourself in the queue though as the entrance is quite small so if everyone stands in the one queue you’ll be queuing along the Street so watch out for chancers trying to slither there way into the front. Cheeky. On a recent visit here I was clumsy as ever and we experienced«Frieageddon» as I spilt all my bottled water over G-Bot’s chips and they were left drowning in a watery grave. Oops.
Derrick D.
Tu valoración: 4 Potts Point, Australia
It’s just your typical mcdonalds… but it opens early, practically in Waverly Station, and unlike other McDonalds in the UK, the Cloud provided free WFfi actually DOES work quite well.