Clouds

I can’t even begin to describe what a 5 star, top notch property company this is.
Having been with a number of letting agencies over the years and continuously being disappointed, frustrated and lied to I was beginning to feel like there were no decent letting agencies in Edinburgh (if not the world).
However, in Clouds I found the antithesis to every other property company/​letting agency out there. I was with them for 4 years and had the best experience ever. They are refreshingly professional, caring and honest. You are assigned your own personal property manager who you contact directly with any problems (of which I had VERY few, if any). I rented with them twice moving out of a one bedroom property of theirs straight in to one of their two bedroom flats. Both flats were absolutely stunning — gorgeous, elegant décor, excellently equipped and sparklingly clean. It is clear they only take properties on to their books which are of a very high standard. I actually got to know the actual owners of the two flats as well which made the whole experience that bit more personal.
I am not one to write a review, in fact I think this is my first but having recently had a hugely awful experience with GRAINGER PLC and Letting Solutions (they seem to be on a joint mission to ruin lives, I swear) I thought it was time I wrote about my brilliant experience with Clouds Property.
The employees themselves are extremely nice and the service is simply wonderful and they are extremely efficient. For example, one of the toilets blocked in our apartment so I phoned up my property guy and the plumber was sent out THAT DAY! This never ever ever ever happens with other property companies in my experience.
If you are to ever rent with anyone, make it Clouds, you won’t regret it, I promise.