Cancom

I went to cancom with my macbook pro which had been water damaged. I now realise that is is closed but there was a sign on the outside saying that their technicians are now working at a shop on Forrest Road called SimplyFixIt. There is a web site at
I took the macbook to them and they were really helpful. Now that they are not tied to Apple’s repair prices they were able to fully restore the laptop at a great price. I can’t recommend them highly enough.
The phone number on the poster said 0844 822 6072. Call them and I bet you never wonder about Apple not being in Edinburgh again.

I’m trying really hard not to take my frustration over a broken MacBook Pro out on CanCom. So let’s be logical about this.
In fact, first of all let vent my frustration over the fact that Apple don’t have a store in Edinburgh (the CAPITAL city). As such, Cancom is the nearest and second-​best that we have.
It has a modest stock of Apple accesories, as well as all the actual Apple products (ipods, ipads, macbooks etc.) Not a hugely extensive range of accesories but I got my laptop case here, although couldn’t find one for my iPad. They also have all the chargers you need.
So I took my Macbook Pro in to get a quick assessment of the situ after some water was spilled on it. It wouldn’t turn on without the charger being plugged in, so wouldn’t run off battery.
The girl at the counter was nice but told me it would cost £72 for an assessment. Ehhh what? £72 for you to tell me it’s broken? And she also said, based on what I explained, the cost of repairing it would cost the SAME as a new MacBook Pro. For real?
She did then, very kindly, take it out the back to do some quick tests to see if it was the battery, or the hardware. She returned, told me it would need fixed (no sh*t Sherlock) then told me, again, it would cost the same as a new MacBook Pro. Trying to get some sales in?
Only, when I took it home to continue working from the mains power until I could decide what to do, it would no longer turn on. AT ALL. This could be a fluke. It could be coincidence. But before she took it and tested it, it would turn on when plugged in but not without. Now it won’t turn on AT ALL. (Repetition for effect here people).
The girl was nice. And the shop is ok. But… just. Seriously. Does it REALLY cost that much to repair? In this instance I think the £10 day-​return train fare to Glasgow and an appointment as the actual Apple store would be more worth it.

This is the only applemac supplier in Edinburgh — which always baffles me! It’s Scotlands capital and it doesn’t have an Apple shop? Get on it Apple!
As such, it has everything you want from an apple shop for the same price. You really can’t fault the quality — apple are miles ahead of everyone else.
So I should probably explain myself…
I came in here with a broken laptop — as I have done twice before — I got the new guy. The new guy ‘accidently’ wiped my harddrive. To me, that’s unforgivable.
As I had been in a few times with my broken laptop I assumed it would be safe! After they broke the news, they then told me it had to be sent away FOR TWO WEEKS to be fixed. Three weeks later, I got my laptop back. Yeah ok it had all the latest software and everything was up-​to-​date, but it wasn’t my laptop. I lost all my photos, my music, my documents, everything! The frustrating thing is it could have been avoided, it was an accident. Thus, I will never forgive you Cancom.