B&Q

'v Visited the store today, overwhelmed by size, asked the young person at payout desk one. if he could point to the area where Icould get window blinds , he replied that they did not sell them ! I moved into the store, found the dept, bought four set of blinds, paid at the cashdesk, then approached the young person and sugessted that he learnt his stock. in the carpark infront of freinds I was asked by security to return to the store with them. In the store I was asked to produce my reciept, which I did, it seems that the young persons response to my suggesting he obtains product knowledge, was to imply to security that I had not paid for the items. Not a nice expieriance ,awaiting an apology from management, in writing to show my friends from the car park that I was wrongly accused by a disgruntled employee.

Its a HUGE hardware and construction store. You can find all your construction and pluming needs ! Unfortunately its hard to find someone to help you in this huge store! The people you do find there are helpful and knowledge !

A recent foray into the world of laminate real wood flooring took me to the place where can you get everything under one roof. B&Q not the cheapest, let me buy exactly what I required to do the job myself. Visiting online and in store a few times before hand did really help, as did being directed to their helpful advice page videos.
Now being straightforward you would think that if visiting the store on a Friday, then by Sunday there would still be delivery spaces for a Tuesday drop off… how wrong was I. Newcraighall dept could not deliver until Friday, a week later the end of my holidays.
So the only option was to contact another store, this is where the great guys at Newcraighall helped out 110%. Patching me through to their nearest B&Q store at Hermiston Gate, where I was able to complete the purchase and delivery for mid week… leaving just enough time to complete the job.
Moral: if you think there is enough time to do things, always add 10% for the unexpected, cause you never know what your gonna get.

A giant shop with all items you could ever want if you are some kind of DIY addict. Not that I am, but I still appreciated the extremely large selection of… things.
Floors. Walls. Tiles. Kitchens. Lights. Carpets. Lino. Fixtures. Fittings. Screws. Nails. Toilet seats. Wallpaper. Glue. Plants… Pretty much an entire town of houses waiting to be built under one roof.
Friendly staff too. I appreciate that they hire folk with experience and knowledge. Oh, and if you’re over 60 you get an extra 10% off of a Wednesday. Nice touch, that.

I think this may be the biggest B & Q in the world! It is huge! Excellent customer service both when buying and with warranty issues.

B&Q at Hermiston Gate was where the madness started. With all daft projects like — lets try and renovate the entire house and garden top to bottom including fixtures and fittings in a month and hold down a steady job, go racing and go on holiday all at the same time — it had to start with the tipping point — in this case, ‘window shopping’ for a kitchen. Having found our dream kitchen elsewhere, we were in the doldrums at the price of said dream and entered B&Q to see if there were any alternatives to the dream that would come close to acceptable. If you are anything like me, acceptable and dream are virtually identical i.e. one and the same. Makes things a little tough, no?
Well, lucky for us, Cooke & Lewis came to our rescue with an identical kitchen. Except for the price. So we’re getting our dream this weekend, and I can’t wait. It even has a dishwasher, so I can look forward to having model-​esque hands, probably. See me in a magazine soon!

I used to go to the smaller, local B&Q’s and got used to the tired, slightly dirty stores. What a joy is was to visit the new store at Hermiston Gait! For starters it was immaculate and seemed huge and the range of products is just incredible — needless to say I found everything I was looking for without too much trouble. The one item I had problems with (because of my lack of knowledge) I got very polite and friendly help with from the staff. It was busy, but never felt really crammed and I was nicely surprised to find I didn’t really have to wait in a queue, as they’ve got a lot of checkouts and they’re well manned. Parking will never be an issue here as there is loads available right outside the new store, or in the rest of the retail park.

I’m not much of a DIY person but sometimes you just have to go. I used to stick to the old stores at Murrayfield and Longstone (being slap bang inbetween the two) but seeing as they closed (and I finally got a car) I ventured out to the end of the bypass. I was impressed! It’s so much cleaner and clearer than the smaller old stores. Plus, the staff (well, the person I spoke to was) were helpful. Just what I need when I don’t have a clue!

I’ve just been to the new B&Q at hermiston gait and I’m pretty impressed. It’s a nice big store with plenty of space. There are lots of kitchen and bathroom roomsets in a variety of styles from very traditional to more contemporary. The build quality of the rooms is so bad it doesn’t really give you a great impression of the quality of the products.
It’s was pretty busy but the queues at the till weren’t too huge.
There’s a good selection of tiles as well.