Dunelm Veterinary Group

I drive from Penshaw area to get to these guys they are fab, excellent services, great prices too. And best of all no palming off onto other out of hours services, which I must admit I like sticking with one practice. All the staff are friendly and professional. Have already started recommending these to family and friends.

Went to this vets with my friend and her pet cat on several occasions before changing to another practice, i was shocked at the outside of the building which looked dirty and run down but reserved judgement to the service provide inside. The reception staff spent more time talking with each other than dealing with the clients waiting, one in particular (the larger lady) i thought was rather rude to a client in the tone she spoke to them, other than that the practice was what i expected. The concerns i had when we were with the vet was the constant leaving of the consulting room to get advice on small matters from the other vet which i thought was abit odd. The other thing that concerned me greatly was the different opinions and treatment options that we were given on what was wrong with the cat each time we saw these vets. After weeks of going backwards and forwards to this practice and a rather large bills each time we decided to go elsewhere. My opinion of this practice would be i would not recommend it to anyone who is looking for a firm diagnosis for their pets illness as you wont get one. After 1 week at our new vets we had a confirmed diagnosis for the cat done by a simple blood test. says it all i think!!!