Xerox Print & Copy

Alas! No longer owned by Xerox, but controlled directly by the Staples store it it is based in, this once-​fine copy centre has been reduced to the quality and level of service you’d expect from a corner-​shop.
The machines are still Xerox, but without staff who know how to use the more advanced controls or maintain the machines properly, the print quality is slowly sliding and you can forget asking for anything more sophisticated than a straightforward copy. The excellent custom graphic-​design is gone, and the lack of training shows, on my last visit I had to show the operator how to print from disk myself! To add insult to injury, the prices have risen and even simple tasks must now be left and collected later. The cheerful, helpful, flexible service that once made this store great has gone. Just about the only things it has going for it now are that it has free car parking and is open after-​hours and at weekends.
Proof that machines really are only as good as the people who work them. Go to JE Wrights on Earlsdon High Street instead.