Nice hotel. The rooms were decent sized. The staff was very friendly.
Roz M.
Tu valoración: 3 Glasgow, United Kingdom
This is an okay hotel. A few positives and negatives but overall an okay stay for the price we paid. The staff were friendly and in the main pretty helpful. Their was a long check-in queue when we arrived and the manager came over to apologise and say that one of the bar staff was going to come round and get us drinks to apologise. A nice gesture until we were told it was a choice of lemonade or coke! All areas of the hotel were clean and our room & ensuite were a good size. We were on the third floor which for some reason was very, very hot! The air con in the room worked well, but the corridor and communal areas were toasty. The hotel has a Living Well gym and pool attached. We never used the gym so I can’t comment but did use the pool. We had a 10 minute wait when we arrived at the gym reception as they had ran out of clean towels, not ideal with a wriggly baby to entertain. The pool is a nice size but seemed to have a lot of sand at the bottom. Urgh. There is also a jacuzzi(which was out of order), a steam room and a sauna. The food at the hotel was good. There is a large retail park across the road from the hotel with a Nandos, Cinema, Tesco etc, and originally we were going to head out to eat dinner. But after the long wait to check in it was way past my son’s dinner time and he was cranky so we ate in the bar(as the hotel restaurant didn’t open till 7pm). Children eat free with a paying adult and the choice of food was great. Fresh veggies and hummus dip to start and pasta with a tomato sauce which was rammed with veggies go a big tick from me for being healthy and a big tick from my son for being delicious! Our food was tasty, a generous sized chicken burger. And breakfast the next morning had a great selection from the usual cooked selection, breads, pastries, fresh fruit, meats, cheeses, mmmmmm. One real annoyance was the lack of any baby change facilities in the communal areas of the hotel, made for some interesting nappy changes! This could be rectified by the hotel so easily.
Paul M.
Tu valoración: 1 Rugby, United Kingdom
I have been a member of the living well health club at this Hilton for 2 years I was saddened yesterday Fri 17÷10÷14 to have £210 stolen from my gym locker, the lock was not broken so this would suggest a key was used??? BEWAREIFUSINGGYMFACILITIES!!!