Next

As a 5’1 petite girl, I adore Next. Often times I find myself browsing other stores only to find that absolutely nothing fits me. That’s why normally, shopping in the UK isn’t really my thing because it always ends up with disappointments. However, I needed a whole bunch of professional work clothes and heard about Next’s petite line — why not?
~ Customer Service:
I’m comparing this to the customer service at TK Maxx and Primark now — Next’s service is much better as the employees actually know what they’re talking about. I’m no fashion expert, so I asked a random staff member if they have any recommendations for conservative long skirts for a petite lady and she walked me around and showed me loads of recommendations — 2 of which I actually ended up buying and really happy about.
~ Variety:
The variety at this place is huge, especially given the store size. I also noticed that they have plenty of options for work-​related clothes so if you’re like me and you’re a lady looking for a new career-​wardrobe, there’s PLENTY available — and I mean plenty! Normally places only have a small section in the corner where they have like 2 different types of work trousers but I would reckon that at least ¹⁄₃ of this store has work-​suitable attire so take your pick!
~ Price-​to-​Quality:
Not bad. Next is nowhere as cheap as places like Primark — it’s more mid-​ranged. However, everything I bought seemed to be of really high quality material. After a few wears, they haven’t completely fallen apart yet so I’m happy!
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Overall, I’m without a doubt going to be a Next regular. Being petite, it’s hard to find many options in the UK (I’m from California and the amount of Asians leads it to be way easier to find things suitable). Thank you Next for thinking about the shorties of the world!

Next has designer clothes, generally has a range of clothes from suits to casual wear. The store is sparsely shelved with a good selection of the seasons designs the only problem is you end up looking like every other person who shops there bahhhh!
I like original clothes and the only problem in shopping at next is that they are not a boutique style shop with unique items. The cost on the wallet is quite heavy and most shopping experiences will set you back £40−50 at least.
I did get some really cool shirts for £20 a pop and a few nice suits that set me back a couple hundred. But generally I wouldn’t shop there for casual clothing.
The staff I’ve ask for help have been indifferent and don’t have the training of a professional tailoring store dedicated to menswear.
This place is very similar to H&M and that place doesn’t inspire men to shop here regularly.

My best friend is one of the managers in Next, so I’ve got the inside scoop on the store in some respects. There’s the constant and completely fair complaint that Next never has enough staff on the floors, and this is absolutely true. There never is enough staff, despite there being over 100 workers in the shop every day. See? Inside scoop.
Whilst I commend Next’s efforts to combat the unemployment crisis by seemingly paying people for sitting in the office and playing X-​Box all day, I’m not such a fan of the store itself. The clothes are undoubtedly nice, but always so ridiculously expensive. I know; you get what you pay for. But when the aforementioned friend tells you that the clothes are the exact same ones you can get in Peacocks except with different labels, and they only cost a quarter of the price, it kind of hampers the shopping experience.
Still, besides TK Maxx, there’s no store in Cardiff with such a wide and varied range of clothes.

I have to agree with Laura, this place has really benefit from the recent refit. It now has a really big range of their fashion, work wear, occasion wear and shoes as well as a good sized home-​wear department.
I think it must be my age but Next is becoming more appealing all the time. The prices don’t seem as bad as they once did and I just love that I can come here and get some work clothes and look for something to wear to my cousins wedding all in one go. Of course its also great that if you can’t find the right size then they’ll order it in for you. I had a bridesmaids dress from Next last year that was lovely and it was great that the bride could get us to try them on and then have them sent to us at home.
Really nice men’s stuff too. Would just also have to agree that there never seem to be enough staff on the floor.

Next has recently been redone so it is actually a really nice looking shop now. You can get good quality clothes for quite reasonable prices.
However, when we went in there recently to get some shoes there was no one around to help us. I had to queue up at the till in order to get someone to come and help us.
Unfortunately, she was the only person on the floor at all and she couldn’t leave the till. She called someone to come and help us. This new person was friendly and apologetic. He was also quick to go and get different sizes.
All in all, quite a good experience because we were treated so well once the assistant arrived. But we shouldn’t really have to wait.

I never used to consider Next very often when I was on a shopping spree as it seemed to be aimed at people older than me and I knew my Mum shopped there. When I had been in there with her, I thought clothes seemed expensive for what they were and I wasn’t very impressed.
Now I’m in my mid-​twenties, I have developed quite a liking for Next and I think it has greatly improved and seems to be aiming at a younger market. I no longer see it as expensive, in fact quite the opposite. It isn’t as cheap as shops like H&M but it is way ahead on quality so that’s to be expected. Compared to Topshop for example, I think Next is better in terms of quality and price. You can get jeans in Next for between £20-£30 but in Topshop they are £35-£45 and I don’t believe they are better quality.
The Next in Cardiff is large and has an especially good range of clothes for work. This is the place I buy all my work clothes. They are stylish, reasonably priced and excellent quality. They also have an excellent range of evening wear for a smarter occasion. It’s the perfect place to buy a dress or outfit for a wedding or a more formal occasion. I like Next’s casual section too but not as much as some things can seem as though they are a little old fashioned.
I recently bought a fantastic bag from Next in Cardiff which I am very pleased with and they have some lovely shoes and accessories. Overall an excellent shop and you should put it on your list of favourites!