My neighbours are having solar panels done by this company. They have put scaffold up in my garden, without my permission and damaged my decking and broke my fence. After speaking to solarlec and the scaffold team. They are now saying my neighbours told then I agreed to the scaffold being put up on my property. They also told me that they hadn’t trespassed or caused criminal damage, even though I have photo evidence and that they will not be fixing it
Andrew D.
Tu valoración: 5 Burnley, United Kingdom
I had an array of sixteen solar panels installed on my roof back in August, and I’m glad I had Solarlec take out the job. After requesting several quotes from different solar companies, Solarlec were not only the cheapest, but also the quickest to respond after I made a request, «early bird gets the worm» eh? The lads on the team got things up and running, and the whole installation was finished on the same day, they weren’t even bothered about stopping for a brew! There isn’t really anything I could fault them on, branded and energy efficient solar panels and great service overall. Many thanks to Joel(Energy Adviser) and his team.
Brent B.
Tu valoración: 5 Burnley, United Kingdom
A friend recommended that I get Solar Panels on my roof to try and save some money last year, and he really was right to do so. I can’t fault SolarLec for their products or service, top notch. Seems my friend also received money for recommending them to me,(which may be worth looking into if you can round up your friends) but either way I was very happy with the price I paid, the panels I had fitted have lasted fine with no problems so far and should pay for themselves soon enough! Thanks to Ged and his fantastic team for a job well done.
JamesD
Tu valoración: 5 Exeter, United Kingdom
Solarlec installed solar panels( ) on my house at the end of 2012. Despite the adverse weather, the work was carried out quickly and to a high standard and my solar panels produce electricity in all conditions. The salesman and all the staff I encountered were incredibly professional and helpful. Overall I’d recommend them to anybody
Alz100
Tu valoración: 5 Bridlington, United Kingdom
Hi, after studying the production of electricity by solar panels on my bungalow roof for quite some time I invited several companies to survey and quote for my needs. Of the companies that showed an interest only Solarlec seemed interested in ensuring I had all the answers I needed to make a decision. Dan was the salesman /advisor who came to see me and whilst obviously speaking from a well practiced script he was able to answer all my questions and was very friendly. He carried out a brief survey then proceded to illustrate on paper what my roof was capable of producing and at what cost. He talked through the likely life of the various items and thier likely maintenance needs. Following the Government bombshell on the 31st Oct, we made the decision to place the order on 1st Nov with Susan Atkinson(sales manager), a deposit was paid. The next day Michael the survey manager came and did a detailed survey of the bungalow and where everything could /would be positioned, again he was very well informed and keen to ensure I understood all aspects of both the generation and management of the energy, again a pleasant experience. An installation date was agreed of Sunday 6th Nov, we were told the team would be with us just after 7 am, and sure enough at 7 – 20 they were here. The 4 guys were all friendly, neat in thier work and ensured I understood what they were doing and why. Apart from a small issue where cardboard waste was put in the wrong bin they left at 1−15pm leaving no evidence of their visit, apart from a well installed 20 panel 3.9Kwh(max) system, producing at that point 2.4Kwh of electricity. I have since decided that the location of the generation meter and associated switchgear is not to my liking and after conversation with Dan,(their technical whiz and very approachable) I am having the units moved at a date of my chosing. I have found the whole experience of dealing with the various members of the Solarlec team from Leanne on telephone reception to Dan(the technical whiz) and everyone in between to be friendly, informed and true to their word(rare these days) and I can truthfully and honestly recomend them to any prospective customer. Regards Alz1001.
Solarl
Tu valoración: 5 Burnley, United Kingdom
Hi there, Just a note on behalf of Solarlec to thank you all for your feedback — it’s much appreciated. We always endeavour to provide a professional, efficient and friendly service — we welcome any unsatisfied customers to contact us directly to discuss their issues in more detail and come to a solution together. We deal with all genuine problems promptly and efficiently. Please also note our correct address below — we’re in the process of getting this updated on the profile: Solarlec PV Solutions Solar Buildings Caroline Court Billington Road Burnley Lancashire BB115UB Many thanks for reading, Solarlec