I have always been a fan of the smaller optician. I think you get a better service and more attention from the staff. However, having been a job where I was paid a pittance and I could no longer get back to my old optician(who was so nice he would spread my payments for glasses etc to suit me), I decided to join the masses and sign up to Specsavers. This branch has recently opened after its predecessor in Union Street closed and the premises is brand-new and much bigger. In Union Street it was crammed into two separate outlets which were dingy and cramped. Sadly it being Specsavers and it being in the city centre, there is just too much footfall to mean you are treated like anything other than just another client but they do have fantastic deals. My glasses are normally really expensive because my lenses have to be ground down loads as I am so blind and Specsavers meant I could get two frames for the price of one which was a massive help. Their monthly contact lens scheme is also unbeatable value. But I do find there are way too many staff there to justify how long you often have to wait. It seems like a case of too many chefs. And I still maintain quality of service is not uppermost in their minds. But I guess it’s the quantity of people they get through their doors that is their priority and they are obviously achieving that as it is always really busy.