F1 Autocentres

What a shame I have to actually award 1 star because they don’t even deserve that! I arrived at f1 auto centre in bristol 10 minutes before opening time on a suday which is 10am, to find a completely empty car park and no staff. At 10:05 a car comes screaching into the car park skidding around the corner and wheel spinning in.
As the car pasted me I could hear someone shouting its not a f**king car park, f**king idiots. To my surprise it was a f1 auto centre member of staff.
After they had opened and I have stood at the reception for 20 minutes waiting for this staff member to sort himself out I was told the service I had booked online, paid for and showed the email confirmation was not on their system so it couldn’t be done. After a further 20 minutes this member of staff (Craig) had finially found my order and allowed me to put my car in. 3 hours later I had a phone call to say the service was almost complete and that they had found a few issues that needed addressing. When I told Craig that I will be repairing the car myself (as they we very simple jobs) he got very annoyed and slammed the phone down on me. At the point of collecting my car I was met by a very disgruntled craig who didn’t even talk to me and just passed over my car key and pointed out the window. Over all this place are cheap for services and mot, but for a very good reason! I would imagine they are struggling to keep their customers and have to bribe new ones. AVOID– and save yourselves from a pathetic and childish Craig!