Blackboy Cycles

Abysmally awful.
I took a wheel in here to have a tube replaced, and when I got it back they’d taken a power drill to it — with no permission from me — so that they could fit a tube they happened to have in stock, rather than the correct one. The manager, an arrogant, surly oaf, claimed not to understand why I was not happy with this.
So if you’re thinking of taking your bike here, don’t expect it to be in good condition when you get it back. They believe that handing it over to them gives them the right to make any mods to it that are convenient for them.

I’m not sure why a bicycle shop has to be at the top of the hill?! By the time you get there, you are so out of breathe you can hardly verbalise that you need some new brake pads before you free wheel down again.
Okay, so I am a novice but this store sure isn’t, it is one of Bristol most established and specialised cycle shop that sells, repairs and hires. The staff were really friendly on the day we went in on ‘mission brakes’. They didn’t laugh at my husbands ‘antique’ bike — looking completely out of place next to their outdoor display of shiny new bikes — instead they helped him tightened his brakes and then sold me a pair of new brake pads within budget. We arrived, clearly not the type of people to keep them in business, but they happily helped us and that earns brownie points in my book.
We wizzed back down the hill and I am sure that I will venture there again (hill and shop!)