Park Crescent Health Centre

This practice is clean and modern. However I have only been seen on time once or twice in 3 years (usual wait is 10−30mins). The receptionists reason for being unable to give patients appointments less than six weeks in advance, or first thing in the morning, when you should expect to call at least 10 times before getting through to anyone, was because they have over 11,000 patients. Surely, this practice is over-​subscribed and they should stop accepting new patients?!
The children’s nurse has been consistently kind and efficient. However one of the doctors and a member of reception staff have on more than one occasion been very rude. To be fair I haven’t seen the receptionist there for some time, so possible she isn’t there anymore.
Although I agree it’s better to be safe than sorry, I under went several weeks of distress when a family member was mis-​diagnosed as having a major health problem at this practice.
My friend’s family member who was also a patient at this practice saw doctors here about a problem she had which wasn’t diagnosed correctly. Very sadly it turned out to be a fatal illness, which apparently may have been preventable if diagnosed at the early stages, when she first consulted her gp.

I used to be registered with this surgery until a few years ago when I moved away from Brighton. After returning here I registered with a another surgery because I was told that I lived outside the catchment area of the Park Crescent Surgery. I was not happy with the treatment (probably because the doctor was not trained to deal with the kind of issues I came there for) and found out that I could register with a surgery outside my area if I found that they were more sympathetic.
I was very happy as I found out that the Park Crescent Surgery accepted new patients and were happy to re-​register me there, even if it is a longer walk for me.
The staff are always friendly and it is easy to tell that they enjoy their job (other than some pretty sour or ‘pretend-​friendly’ receptionists which I have encountered at other surgeries). Most of my praise has to go to Dr. Lipscombe though, who not only always has an open ear for all my issues, but is also the most friendly GP whom I have ever come across and she always spares some compliments which brighten up my otherwise often grim days. She is a strong supporter of transgender rights and an expert in that field so I can’t recommend her enough to anyone with gender issues, although I am not sure whether she is taking new patients as she now only works Mondays and Wednesdays. However I have also found the other doctors at this surgery to be very competent so it is worth registering there anyway (and don’t forget that the staff are incredibly firendly too — it does make a huge difference!).