Grandad’s Bike Shop

One of Brighton’s most renowned and recommended second hand bike shops, Grandad sets up stall in London Road’s bustling Open Market.
We sought him out by recommendation from friends on our quest to buy bikes for the summer, but unfortunately didn’t buy anything from him as he only had a few ready to go and they weren’t what we were looking for.
Grandad repairs and services all the bikes he sells to make sure they’re up to scratch, and will service your bike for just £20, sort a puncture for £8, or fix your break cabling for just £7.

Grandad’s is a large bike shop in the Open Market, off London Road., selling second hand bikes as well as carrying out repairs and services.
I had a look as the second hand bikes here, and unfortunately couldn’t find anything suitable for me, but ‘Grandad’ was very friendly and eager to help.
If you already have a bike, you could do worse than bring it to Grandad and his years of experience for a £20 service.

I used G’s to support local business — what a mistake. I gave my bike in at Christmas and only now have it back after 5 weeks, which left me out of pocket getting the train to work. After the first 2 weeks with no call from G, I was able to track him down through the internet he had allegedly been ill but why he couldn’t call customers to explain there would be a delay I do not know. I asked G this directly when I finally got my bike back and he refused to answer.
All of this is forgiveable. If G was ill he may have been too preoccupied to deal with waiting customers. But I was also told at this point that my bike was ready BEFORE he fell ill, but that no-​one had bothered to call me! Again I asked why this had happened again Grandad refused to answer. The final indignity came with the bill arbitrarily the invoice had been increased by 25%. G refused to stick to the price we agreed on, despite transport costs and inconvenience. Very much take-​it-​or-​leave it, so what choice did I have? Enough time had been wasted.
Grandad will claim that he does cheap repairs I’m sure this is true. Cheap is the only thing going for this place. Think long and hard before giving over your bike to someone who is either incapable or unwilling to call customers and stick to agreements. Do you want your bike gone for an extra 3 weeks for the sake of saving £5?