Waitrose

Disgusting service.
I was completely ignored by a server behind the cheese counter while she had a conversation with another member of staff, this was even after she looked over at me several times. Then when I went to enquiring about a product to three members of staff, one being a manager, on the shop floor, having a conversation, I was ignored until one of them asked me if I was ok, when I asked for some help, the manager turned to me, gave some passing comment, and then not answering my question, carry on talking to the other two members of staff.
I made a complaint to Waitrose as I decided to leave their store without buying any products. I received an uninterested email back from the store manager who did not seem to place any concern over the way his staff had treated me.
It is worrying that a store with the reputation that Waitrose holds could not care less about their customers or the way their staff behave. Maybe they should take advise from Tesco or Sainsburys about customer service.

Small store but has everything you need. Has free parking. Very pricey but it is a nice place to shop as all the staff are pleasant and helpful. Sometimes has some good offers on. Customer service is really good also. I am never disappointed when I shop there.

The Beaconsfield Waitrose is a nice sized store with it’s own free parking. It’s quite a small store but has everything you need really. It’s close to the model village and the shops of the new town. It’s easy to get to from High Wycombe and from the M40.
It’s a well kept store and is always clean and tidy. The staff are very helpful and polite and it’s a nice place to shop. The food can be a little on the pricey side so it’s worth checking for any special offers.
Overall it’s a nice supermarket and worth a visit.