Tesco Express

The saving grace of this Tesco is that it is centrally located and the majority of the staff are helpful and kind. However one member in particular lets the store down resulting in this poor review. This particular employee likes to lecture you on what you are doing wrong with the self service checkout instead of kindly pointing you in the correct direction. It would be understandable if this was a bad day for him and that too many annoying customers had already wicked him off. This unfortunately is not the case, he flaunts his superior Tesco ‘knowledge’ by sneering and belittling you when you have made a mistake and somehow brings across the impression that it is you that has done something wrong. It is not the first time that this bad customer service has happened. Other examples include arguing with customers over whether items are on special offer or not in the rudest fashion possible until higher management has been called; resulting in the conclusion that the items were indeed on special offer. To reiterate, this is not the fact that these problems can not occur resulting from poor customer knowledge but due to how the employee gloats in the fact that you have done it wrong. The general aspects of this store are pleasing, security and other employees are friendly and always willing to point you in the right direction. It is too bad that this one member will not get off his high horse and understand that sometimes food can be mistakenly placed in the bagging area instead of the correct location.

Ugh, there seems to be one of these shops literally everywhere! And they are all exactly the same. And worse still, this one has adopted those insanely annoying self service check out things which bring my blood to boil every time.
Ok, so this one is pretty handy as you can pick up a To-​Go sandwich en-​route to work or a naughty bottle of wine as you head home, but as you’d expect it’s over priced. You can get equally as good food and drink from the Spar shop just up the road for a fraction of the price. Further more, within a 200metre radius there is a Sainsbury’s Local and a Co-​Op so there really isn’t a shortage of these shops in the area.

I’d like to think of myself as a champion of independent stores in Britain and a lover of the local businessman. But there’s no denying how unbelievably handy this new Tesco Express at the bottom of Park Street is.
Well stocked with sandwiches for office workers, cigarettes for students and flowers for those who are in trouble with the missus. The service is quick and they handle crowd control well but making sure the queues moves at a steady speed. There’s not a great variety but it’s just as cheap as a regular supermarket which makes a chance for such a central branch.
It’s yet to see its first summer but I can imagine how many people will be queuing up at this little Tesco to get their bottles of cider and pack of sausages to enjoy al fresco on the College Green.

I’m not normally a great fan of the ever expanding Tesco, but I was converted (to an extent) by this new College Green Express after it almost save my life on Saturday. I was at a free gig on Millennium Square when we ran out of cans and there was no bar. Someone told me about this new store so we trotted up the steps to get some supplies.
Impressively, unlike a lot of ciry centre stores, they hadn’t increased their prices to take advantage of the lack of alternatives, and they had the same beer deals they offer in their other outlets. Chuck in a reduced sarnie and I was fair set to go out until the early hours!