Hotel Icon

The best hotel I have stayed at in Hong Kong. Our room was larger than expected, well appointed and the bed was comfortable. Service was impeccable. Wifi worked well with minor inconvenience of repeated logins. Included breakfast was excellent. If you want a view ask for at least 10^th floor and harbor view. Fixed price per bag laundry was novel and good value. Shuttle was provided within Kowloon, worked well from hotel but inconsistent returning to hotel and needs an inbound schedule. Above and Beyond restaurant had excellent but expensive food. Short walk to MTR station.

A great hotel that keeps their customer in mind.
I love this hotel. Came here on a recommendation that my friend made after he had stayed.
I also stayed on the club level. Well worth it. Gorgeous views of the harbour the pool is beautiful and spotless. The food was terrific. The complimentary mobile phone is so useful !
I’ve been fortunate to stay at many beautiful hotels and besides the Royal Monceau in Paris, this would be my new favourite property.
Planning to go back at New Year and take my family. They will love it
Thank you hotel icon for making my first trip to Hong Kong so perfect.

Great hotel. Excellent services. Very friendly and helpful staff. Love my experience here. Highly recommend this hotel

Beautiful hotel just outside the busy parts of Kowloon. Everything is in great condition, the staff is friendly and attentive, there’s a fantastic pool/​bar on the 9^th floor, and a restaurant/​bar with incredible views on the 28^th floor. Each room comes with a private android phone with built in City Guide, free WiFi, and free local and international calls. Harbour View rooms are worth the price increase as you have a mostly unobstructed view of the skyline on Hong Kong Island.

I am loving this hotel! So glad we booked it for 1 night during our short stay in Hong Kong. It’s centrally located in Kowloon, close to some of the major attractions such as Avenue of the Stars, TST Star Ferry to Central, and plenty of museums nearby.
You can even take the hotel’s complimentary shuttle to take you down to Peninsula Hotel and Harbor City shopping mall for some fun!
What I loved the most about this hotel was:
(1) FREE use of their cell phone (in the room) to make local and international calls. What other hotel provides this type of service?
(2) FREE mini bar inside the room, filled with drinks, water, soda, candy, etc.
(3) FREE use of their outdoor swimming pool, with great panoramic views of the harbor
(4) FREE use of their gym facilities
(5) Morning buffet breakfast is not included, but you can choose to dine at your own cost (which is what we did)
(6) Concierge service was friendly and knowledgeable, staff was outstanding and efficient.
(7) FREE in-​room Wi-​Fi
Ok, now that I think about it – I guess these amenities and services are not necessarily FREE, but more that they are all included in your nightly rate.
The hotel is modern, chic and draws a diverse set of clientele. We really enjoyed our stay on the 19^th floor (with harbor view), and wouldn’t hesitate to recommend this hotel to our family and friends in the future!
More details here:

Hotel Icon is one of the most undeniably likable hotels I’ve ever stayed in, friendly and comfortable with a ton of personality. I came to Hong Kong with my family and stayed at Icon for four nights. We had an excellent time.
We booked three nights on the club level and one night in regular rooms, since we were getting in too late our first day to enjoy any of the perks. My mom took care of all this months in advance and got a monster of a good deal on it all.
It was after midnight when we checked in, and we were happy to be put in the club level rooms right away, with only the perks removed. This way we didn’t have to switch rooms the next day. Check-​in took a long time for some reason, but can’t complain about any of Icon’s service. I guess there’s some kind of training component to this hotel? Like people learn hospitality skills here? In any case, everyone we dealt with was extraordinarily warm and helpful. Special thanks to the concierge, who was of great assistance throughout our trip.
Our rooms were lovely, all on the 23^rd floor. My husband and I were in 2305 and we had nice view (though the view on the other side was even better). The bed was big and comfortable, the bathroom clean and pretty with an attractive shower shaped like an eye. All of the stationery and little room accessories were super cute (and much of it for sale). I took a pen that was shaped like a fat little pencil.
Each room also came with a Handy, a cell phone with full internet that doubled as a WiFi hotspot for our own U.S. cell phones. This was extremely handy, as my mom noted, giggling, several times.
Club level rooms also came with a daily allowance for laundry service (which we exceeded in the end, forgetting we’d only gotten three nights – whoops). This was an expensive service, but those clothes came back looking brand new.
Let’s see, what else? Oh yeah, there was a full fitness floor with a glorious pool. We spent a lovely afternoon swimming with a nice view, and we weren’t even looking to get exercise.
And of course, we loved the restaurants. We got breakfast and happy hour included with our rooms, and went to Above & Beyond and The Market a few times each. I enjoyed the Above & Beyond happy hours, and The Market was just superfluously excellent. I’d recommend that restaurant even if you aren’t staying at the hotel.
But if you are coming to Hong Kong, and looking for a great place to stay in Kowloon, do choose Hotel Icon. It’s a wonderful hotel with top notch accommodations and service, and it’ll be my first choice on any future trips to this city.

Had a wonderful stay here back in late Nov ’14. Located in the heart of TST, with free shuttle service to and from Kowloon West train station. Free wifi, free mini bar, large clean rooms and bathrooms, overall modern feel. Great lounge on the 28^th floor, and a nice restaurant adjacent to the lobby. Reasonably priced considering the location and level of quality and service. Would definitely stay again

* Wonderful oasis *
This hotel is affiliated with the Hong Kong Poly School of Hotel Management, so a large number of the staff are students or trainees learning how to run a hotel. And they are being taught well!
There are lots of little touches throughout the property which I really enjoyed, but they were all highlighted by the friendly energetic enthusiastic service of the staff.
The room was well designed and quite spacious by Hong Kong standards, with lots of wood accents to give it a modern clean feel. Everything felt extremely clean and well maintained as well. The complimentary mini bar which was restocked regularly was a very nice touch — choice is a good thing! The deep soaking tub and separate walk-​in shower also were a nice treat. There was lots of room to work at the desk and use the free wifi. They also offer a free smartphone with free data (which I didn’t use as I didn’t need it, but it does give free IDD calls to the States and Canada among other places) — a really nice touch for short-​term visitors.
The included breakfast buffet at the Market restaurant was a nice spread offering a wide variety of Chinese and Western options. I was pleasantly surprised by the quality of the bread products which they bake in house as well.
The open air pool was a nice treat too. You enter the changing room, put everything into a coded locker and then walk through a vertical water curtain to get to the outdoor pool. Not huge, but it has a nice view. Lots of fluffy towels available and plenty of space to lounge. It provides an oddly calming oasis in the busy existence that is Hong Kong.
The bar upstairs served up well mixed drinks with a beautiful view too, all provided with extremely friendly service.
Easy access to the Hung Hom station, cross-​harbour tunnel taxis, and a complimentary shuttle bus to TST as well — although it is an easy walk.
Overall a very low hassle visit in a city where hotels sometimes are a hassle. Hotel Icon really provided a welcome oasis that I enjoyed coming back to each day. I will definitely be returning!

came twice for wedding banquets. it provides a pillar less setting of a ballroom perfect for Chinese banquet. they hv a stage as well for ppl who wish to perform.
i hv heard good things about the market — their buffet, however haven’t tried it myself. I hv tried green, their restaurant located in the lobby that provides international cuisine. quite like it. their innovative burgers in particular! their above & beyond Chinese restaurant located on the 28^th floor is famous for their exquisite dim sum n has a stunning view of the Hong Kong skyline. I only tried dinner there n it was of course above n beyond amazing. looking forward to explore their dim sum options some day!
visited their rooms on my friends wedding as she was staying here the nite before she got married. it is considered very spacious which is quite rare in hk! I would b interested to give it a try sometime!

I’m very picky when it comes to hotel rooms, almost to a point where I’m a hotel room snob. I need a place that looks luxurious, has a great location, and a NICE bathroom (one of my most important factors). I eventually saw all the awards and great feedback for Hotel Icon (especially for luxury), so I chose to book it. I made a great choice as this hotel is everything I could imagine it to be.
They HOOK IT UP in the room. Seriously, they want to make sure you are happy. Complimentary mini bar that is refreshed every day (full of snacks/​drinks/​alcohol). Free smartphone included in your room that you can borrow and it even includes free unlimited data and international calling. Free Wifi in all of the rooms and a great Nespresso coffee machine which I used frequently trying to adjust to jetlag. Also the bathroom includes a free amenities kit with anything you could imagine.
Talking about the bathroom, daaaaaaaaaamn. Rain fall shower and a separate bath tub with a built in tv? That’s what I’m talking about. The look of the bathroom was actually what made me book this hotel in the first place.
Great service here as well. Everyone in the lobby was super friendly and the front desk even upgraded my harbor view room to a club harbor view room (which is one of the highest floor rooms). The view was amazing at night as you could see the whole city lit up as a backdrop to the harbor.
Location isn’t bad either. I took the Airport Express train from the airport to Kowloon station. Hotel Icon then has a complimentary free shuttle bus to the hotel. Part of me wishes I booked a hotel in Central as I spent most of my days there, but Tsim Sha Tsui wasn’t bad. There’s tons of food and shopping in the area. Also transportation isn’t really an issue between TST and Central (except late at night), so taking the metro and ferry was very easy. I’ll definitely think about coming back the next time I’m in HK if I don’t book a hotel in Central.

Dieses Hotel ist genauso, wie man es sich als Reisender wünscht. Die Zimmer (wir hatten mit Harbour view gebucht) sind für Hongkong Verhältnisse sehr geräumig und die Aussicht war herrlich. Schön ist das zur Verfügung gestellte Smartphone mit dem man überall Internetzugang hat und darüberhinaus noch international umsonst telefonieren kann. Ein W Lan Drucker steht ebenfalls im Zimmer, die Minibar ist kostenlos und die Nespresso Maschine ist eine weitere Annehmlichkeit. Alles ist sehr gepflegt und sämtliche Mitarbeiter ausgesprochen nett und zuvorkommend.
Wenn man erst am Abend abfliegt aber schon mittags ausgecheckt hat kann man vor dem Abflug in der Timeless Lounge noch etwas relaxen. Wir würden bei der nächsten Hongkong Reise dieses Hotel sofort wieder buchen. Sehr zu empfehlen.

Our expectations weren’t just met — they were wildly exceeded — by this excellent hotel. They go above and beyond on customer service and amenities (we loved the free smartphone, free international calls, free wifi, free breakfast buffet and free minibar). The rooms are contemporary, comfortable, and have fantastic views. The location is also perfect for sight-​seeing or business in Kowloon or Hong Kong island. The hotels restaurants are also excellent. If business or pleasure takes us back to Hong Kong, we will definitely stay in this hotel again. FWIW, we used Airport Express to get from the airport to the hotel and back again with no problem whatsoever. We also used the hotel’s free shuttle to get to the several key spots in Kowloon. Our only complaints: the seats in the Green Room restaurant look great but are very uncomfortable, same goes for the lobby seating.

**ONE OF MY FAVORITE HOTELS EVER**
Ideal hotel for us.
AMBIANCE
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Good balance between high-​style and comfortable.
Well designed lobby and rooms.
PROS
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Customer service
Fantastic bed and pillows
Gorgeous views
Free shuttle bus (from the nearby train station)
Spa
Health club/​gym
Pool and pool bar
Green (recycling and sustainability)
Blu-​ray disc player
Complimentary in-​room bar & snacks (replenished daily)
Nespresso coffee machine
Complimentary WiFi within hotel area
BOSE sound dock
Smartphone with free mobile data
3-​in-​1 printer (very useful to print out plane tickets)
40″ high definition flat screen TV
Access to 2,000+ newspapers and magazines
CONS
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Breakfasts were not complimentary
PRO TIPS
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Plenty of great food options nearby.
Check their website for deals and promotions.
OVERALL
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Love this hotel.
Our go-​to hotel in Hong Kong.
HIGHLY RECOMMEND.

Stayed here while in Hong Kong. Great hotel. I’d stay here again.
Location:
–Central Kowloon (near a bunch of stuff). Free hotel shuttle to central city and train station every 20 minutes until 2200.
–Taxi ride from the airport: 30 min, 400 HKD (58 USD)
Room:
–Modern, clean, updated
–All standard rooms have city views, upgraded rooms have harbor views
–Mini bar is complimentary with no charges
–Free smart phone in room to use during your stay. Has google maps, free local and international calls, and free internet access.
–Free in room internet for personal devices.

Amazing service, stunning harbour views, centrally located Kowloonside, luxury rooms.
And it stayed upright during Typhoon Usagi.
This is simply the best hotel I have ever stayed in. The guys on the front desk found restaurants for us and helped us with every little thing imaginable.
Complimentary french bubbles and snacks (which were as good as some of the food I’ve had in other western place’s restaurants) in the Above and Beyond bar.
I will never stay anywhere else in HK again.

I travel a lot. I stay in a lot of hotels. From pricey to medium price (I avoid cheap places). This place ain’t cheap but its likely one of the nicest hotels I ever stayed in. It’s attached to a school of hotel managment… which makes me think it’s part of the school because its so well attended, appointed, and staffed. Pay a little extra and get a room with a view. Solid yo.