Crown Motors

Sometimes, retailers get too confident about themselves and then it backfires on them. Not with Toyota though.
Buying a car is a big investment for a lot of people and indeed they do look around for ages, sales people might not like this as if they were playing them around. Toyota is arguably one of the most popular brands in Hong Kong (maybe the world even) and they know that whatever their service quality is like– you will always come back and buy from them. For a few years this was certainly the case with the local dealer here where they just couldn’t be bothered to deal with customers because sales would be high come what may. That’s what drove me from buying from them.
In the last few years though, things have indeed changed a lot. European cars are now running circles around Japanese manufacturers in Hong Kong and Toyota has realized that they must step up their service and how they market themselves. This particular showroom in Shatin is new, bright and just a nice place to be. Despite the number of passerbys just coming in here to gawk at shiny new cars their sales people are as friendly as ever. Its not a particularly big place but it provides bored dads like me somewhere to look forward whenever I have to make a trip to the furniture central called Shatin Central Plaza.
I might not buy their products just yet but if I did, this would be the place I would head to.