La Terraza

This has been one of the best hotels I have stayed in, awesome staff, friendly and very helpful. The rooms were good sizes and clean. The bathrooms were very clean and big I loved the showers. I loved the pool in the terrace. I was there with my teenage children and they enjoyed it. It’s in Old San Juan you can enjoy the restaurants and do some shopping all at waking distance. I cannot wait to go back and stay in this hotel. Thanks again to all the staff.

We stayed two nights. It is centrally located to some of the better restaurants in old town. The room was great and the air conditioner worked very well. I would stay here again.
We had the chance to speak to Sofia in the lobby and she was extremely helpful. She gave us suggestions on local places to visit around the island.

Really good price for the quality of the hotel! It was 102 per night (including tax). When we arrived we were greeted with a drink on the house! They have amazing café con leche. This was def nicer and more modern in comparison to other hotels I stayed at in the area. Service was good but not the same friendliness level as others. Anyways our room was nice and the bathroom was AMAZING! Totally modern.
The roof deck is really nice and the infinity pool is small but fun to hang out in. I would definitely come back!

This is an amazing place to grab a drink on the roof top bar. The infinity pool is fun to look at and the views are stunning. Even better than the ambiance are the two bartenders– Javier and Marianna. The mojitos are a hidden treasure.

Found this hotel on hotels tonight after missing our flight and having to stay two more nights in San Juan (poor us). Cold beers (or cup of coffee) when you check in! The customer service here cannot be beat, EVERYONE was extremely friendly and welcoming, our stay here (after spending 4 nights at a resort) was hands down the most memorable part of our honeymoon.
Accommodations were comfy, the rain shower in the bathroom suuuper sweet and the infinity pool that looks out over Old San Juan absolutely sealed the deal. There’s even a late night bar in the building!
I can’t say enough about how much fun I had here. If you have the opportunity puh-​leeez book here, but book early as La Terraza is small (24 rooms) but definitely worth it.

La Terraza was a nice hotel. I stayed there for two nights and it was very nice. Right when I arrived, I was greeted with Evian water and help with my luggage. Since the room wasn’t ready, I left to eat lunch. When I got back, I was shown to my room. The rooms were okay. The wifi was very weak; it took a while to load pages. The hotel is in a great spot steps away from the center of Old San Juan and a shortish walk from Castillo San Felipe del Morro, Castillo San Cristobal, and La Fortaleza. I would visit again.

We stayed here for a couple of nights and loved it. Lots of room for a family of four. The staff were the very best —
When we were staying there in old San Juan and everywhere else, the celebrations for the three kings were going on. Which caused lots a traffic and load music and celebrations — had nothing to do with the hotel but being we were up stairs in a two bedroom suite the music drifted in. So little sleep on day one.
Only issues or improvements would be — not enough hot water and a better mattress.
Weird thing — on the second night — we could hear the (we assume) swimming pool doing something — pumping — something. About every 10 minutes all night long. Load, water moving /​splashing Did not hear it the first night. No sleep on day two.
When we return to PR we will stay here again — but most likely not the top floor.
This is the best place to stay in PR — loved it

Really enjoyed our stay here last week. Rooms were spacious, clean and new. Staff were very friendly And good location.

What an incredible experience! From the beautifully appointed rooms that exude old world charm to the friendly staff, our stay was Fantastic! We cannot wait to come back again soon!

AMAZING! Enough said! We (wife and son) stayed here over night and hopped on a 7 day cruise out of San Juan the next day! We were greeted nicely and were even offered complementary drinks at the reception area while we were getting checked in, son and I had a couple of «medalla» beers and my wife ordered a cocktail! All amazing! Nothing like a nice cold beer right after a 3 hour flight! We also got a tour of the hotel, which apparently has a lot of history, on the way to our room too!
Our cruise out of San Juan did not leave until 8 pm so the next morning we left our bags with the receptionist, I had read online that they actually hold your luggage until the time you board your cruise and they did just that and at no extra cost! The receptionist was nice enough to give us a map of Old San Juan and gave us some tips as to what to go and check out so we did just that! And by the way everything was within walking distance, bars, restaurants etc. we even walked to «el morro»
We had breakfast at «Carthage Express» and lunch at «Raices» (see my other reviews about these, both were amazing)! Upon returning back to the hotel to pick up our luggage, the receptionist offered to call a cab for us to take us to the port, we waited a few minutes, the cab came and off we were on our way to our seven day caribbean cruise where we had an amazing time!
Bottomline: the price was just right for an overnight stay! VERY clean room, the shower and bathroom looked amazing and clean! Friendly and helpful staff! If you are looking to stay right in the middle of San Juan this is the place for you, as everything is within walking distance!

Beautiful, romantic boutique hotel in the heart of OSJ. The service at the front desk was impeccable – very friendly folks. We only got to stay one night, but we took advantage of the rooftop terrace/​pool/​bar with killer views and the breakfast the next morning. I got the best sleep ever (away from home) in the king size bed in my room. I think we lucked out with one of the premium rooms: we were on the first floor, had a large living room area and a separate bedroom space. Everything was well appointed and was decorated like a house rather than a hotel.

An absolutely fantastic hotel. This is one of the best hotel experiences I’ve ever had. The local is unrivaled, the rooms large and comfortable, and the staff is superb in making you feel at home and helping you plan you stay on the island. If it’s your first or fifth time to Puerto Rico this is a place to stay.

Spent 5 nights at this hotel and cannot recommend it highly enough for travelers looking for an authentic Old San Juan experience. As someone who spends a lot of time in big chain hotels for business travel, I was so happy to walk into La Terazza which I had found online. The front desk doubles as the lobby bar and served a drink before we started the check-​in procedure. Breakfast is served off a menu in the room adjoining the lobby but no other meals. You are free to bring food in and eat in that room if you’d like. The coffee served in the lobby is incredible.
The room we rented was a two bedroom apartment with two baths, full kitchen, ice cold AC and washer /​dryer. It was a gorgeously renovated room in a 200 year old building. I chose to take the stairs most days since the elevator is painfully slow. The rooftop terrace is one of the deal closer for me. It is such a great place to hangout, cool off in the micro infinity pool and grab a drink Thursday thru Sunday at the bar. Towels provided, outdoor showers and fantastic views included.
The service is truly exceptional. The staff are all younger and dressed in casual clothes. The whole vibe of the place is Bohemian cool and the folks working there do everything they can to make guests happy.
If you are looking for a hospital grade sterile environment this is not the hotel for you. It certainly isn’t dirty by any means but maid service is minimal. That said, it didn’t bother me in the least and certainly did not prevent me from giving it five stars. I cannot wait to return to this wonderful hotel.

Stayed a couple months ago, and am missing it right now. Over the top excellent customer service. Good location. Clean. The staff made our visit seem especially tailored to us– easy to talk with, they provided thoughtful, local recommendations that we enjoyed. We went out and stayed in almost equally because conditions were so comfortable. Even the rooftop bar was better than going out some nights. My bed was comfy, bathroom was nice. We had a loud baby staying across the hall but that is no fault of the hotels– just know the walls are pretty thin. I thought the breakfast was really good, same for coffee. I can’t even think of a complaint. Would come back in a heartbeat

This is my new favorite hotel anywhere — quietly elegant, decidedly not stuffy, full of Viejo San Juan charm and with an excellent staff. I’ll be back.

Love this hotel right in the heart of Old San Juan. The service is superb. The rooftop pool is small, more like an oversized tub, but what a great view.
One caveat — the garden suite is odd. Only access is via a steep spiral staircase, so it you have cumbersome luggage it’s NOT ideal. On the other hand, it’s quite spacious, and if you’re with your kids, or in a group, it could be a fun set up. If the suite had elevator access, I’m sure they could double the rate for this particular suite.
After seeing it, my husband and I switched to a standard King, and we loved it.

Great boutique hotel located conveniently in Old San Juan. The service is very good — they really help get around town. Morning breakfasts are good & sufficient but not the best in the world. The hosts also serve as bartenders. The roof has a small infinity pool — great ways & great place to lounge. The rooms are very nice. We had one with a balcony & suite. A historic building with a modern touch. Great service from Monika, Carmen & Princess.

Staff was incredible in every way, 5 stars for them!
Breakfast was fresh, coffee was delicious.
Rainshower showerheads in the bathrooms.
Best rooftop around, tasty drinks, lots of sectioned areas.
Prime location, beautiful everywhere you look.
Bartenders on the rooftop are only available from 3 – 11 on certain days. It’d be cool to at least have a phone available up there to call the front desk and order food/​drinks to avoid the trip downstairs when there are no bartenders on staff. Or maybe always have a waiter/​bartender on the rooftop. (–1)
The sheets on the beds didn’t include a fitted one. Not sure what was up with that?
Walls are paper thin.
Extremely slow elevator.
Would absolutely book here again and plan on doing so in the future.

Excellent and amazing experience!!! I love colonial architecture and ambience and in that sense this hotel has a lot to offer. First of all, I am Puerto Rican and I know Old San Juan from top to bottom. However, I wanted to have this year a more intimate and unique experience. The hotel lobby feels like stepping into a relaxing lounge with its music and atmosphere.
We were received by Patricia at the lobby, who offered us a charismatic welcome with drinks and a tour of the hotel amenities and our room. The room was beautiful! My dream room!!! It was decorated with a combination of colonial and contemporary art. The ceilings are restored in the original colonial style. It had a king bed and a fully stocked mini bar, including champagne. The bathroom was very comfortable, contemporary with a rainfall shower head.
The terraza is wonderful with beautiful views of the city and a infinity pool overlooking Old San Juan harbor. Breakfast is served in the morning offering bread, butter, marmalade, nutella, fresh fruits, queso fresco, coffee, juice and water. You can have it at the lobby area or in the terraza if is not raining. This was a great experience!

Frequently when you have extremely high expectations people and institutions fail to live up to them, but this is not the case with La Terraza. The service was beyond excellent, and I believe it is the best reason to stay here. Carmen, Jose, Fernando, and Franklin were fantastic hosts, and always available when we wanted a suggestion, or a last minute appointment for anything.
The room we stayed was a 1^st class suite, 2 rooms, extremely clean, good A/​C, nice closet space and very comfortable, a nice little smart TV, of course luxury linens, in fact the only thing about the room that wasn’t superior was that it merely had an extremely nice shower, no bathtub :-(
The upstairs terrace combined with the hotel location is more than enough reason to stay here alone, we enjoyed breakfast on the terrace multiple times enjoying the view of the city and the fresh air, I highly recommend it if you get the chance.
In all La Terraza took what would have been a very nice little trip, and managed to turn it into almost a trip of a lifetime. I say almost only because I hope for many more great adventures like this.
I don’t give many five star reviews, this place earned it in my opinion.