Andaz Amsterdam Prinsengracht

We had the bad luck of rolling into Amsterdam while there were two, big events happening simultaneously. That meant there were very few rooms available within 100 km of Amsterdam. We looked online as we drove, and found that, of the «acceptable» hotels with rooms still available, the best price was the Andaz Prinzengracht. (Queen room, € 700/​night)
The location is great, right on a canal, as the name indicates. And while paid street parking is limited, we nabbed a spot right away.
The hotel is funky and geared to young people. Check-​in was «modern» in that it was akin to walking into a Starbucks, striking-​up a conversation with someone, and then he/​she asks if you’re checking-​in. Then the person whips out an iPad, and off you go.
We mentioned our intention to find an Indonesian restaurant for dinner, and minutes after unpacking, the phone rang. It was the front desk, telling us they’d made a reservation for us at a nice Indonesian restaurant, and to ask if we needed a taxi.
I liked the modern amenities and the garden view from our room. The room was one of the smallest, ever, in which I’ve stayed. (Whenever possible, I book a King Suite, at minimum. But beggars couldn’t be choosers that day.) The room was VERY dark, though. There were limited light sources. I had to use the flashlight app on my phone to program the safe, as I simply couldn’t see well enough to do it, otherwise.
We have a house outside Amsterdam, so it is rare for us to need a hotel, thus I likely won’t be back. But I would happily recommend the Andaz Prinzengracht to others.

I did not stay at the hotel but I dined at their amazing restaurant.
We started at the super cool bar with my girl friends. The décor, chandelier, contemporary red chairs are a great touch.
After our cocktails at the bar we moved to the kitchen and watch the chefs prepare our meal and we washed down with great wine. They have a beautiful view of the gardens, it was winter but I heard it’s gorgeous with all the flowers during the summer months.

The Andaz is a very lovely hotel in the middle of Amsterdam. It is a luxe hotel, with great service and design. There is a nice bar and a very good restaurant as well. I stayed here one night during the Amsterdam Hotelnacht event. Though the hotel was lovely, the service great and the design of the room super awesome I did miss a few things, that I Always check when I’m at hotels thoughout the world.
I missed:
— A fohn. It is so lame that they did not have this. Even cheap ass hotels have fohns so you never bring them because you know it will be there. But then it wasnt…
— No toiletbrush. Whut? Yup. when one person needs to use the loo in the morning, the second one just has to deal the some stains. Luckily this did not happen to us, but it would have been pretty gross and awkward otherwise right? I’d like to be able to clean after myself if needed.
— A comfy bed. The bed was quite hard. It wasnt very comfortable. The pillows were very soft, so we needed 2 per person. And the bedding was so thin we needed to ask for a blanket. I expect way more from a hotel that has these kind of prices.
— A bath. A luxury hotelroom that costs 260 euros a night needs a bath. It just does.
So.a very hones review. I’m sorry but I just expected so much more. It was a bit dissapointing, though if these things are not an issue for you, you should be fine. The service was very good and the hotel very beautifull. There was also a free soft drink/​snack mini bar in the room.

From the second we pulled up to this hotel, I felt at home. Checkin was very personal and efficient. They offered a coffee or water while going through the process and then whisked us off to the elevator and to the room. Our room setup was a little different with the sink and vanity in the middle of the room. At first I didn’t like it but it grew on me. We stayed here two different times in two weeks. The rooms have a safe, lots of towels, the normal stuff, and a refrigerated drawer where everything that isn’t alcohol is complimentary. Downstairs they have a library where in the morning they have two coffee machines and some muffins, and in the evening they offer some wine and crackers. The library was a great place to gather as we tried to assemble for our outings. I thought the hotel was convenient to a lot of places, right on a canal although our room had a garden view. The place is pricey, so look for deals.

I have stayed at more than 50 different Hyatt hotels in the last 2 years and this is by far the most unique. Great staff and even better location!

Best hotel I’ve ever stayed in. Period. From design to service to food to location and everything in between, this place is simply perfection.

I can’t say enough about the staff at this hotel. They went above and beyond to make our trip magical. We actually extended our stay because they were so cheerful, nice and helpful. They bent over backwards to the point of walking us themselves to a restaurant we were going to. Even when we were back home, they called a merchant we had purchased something from which we had yet to receive. Plus, the hotel is BEAUTIFUL and the view is stunning. A magical, romantic place.

I’ve had nothing but superb experiences here. I love the quirkiness — there is always something to look at, and all of the artwork and interior design fit so well together.
One of my favorite design aspects of the hotel is the elevator. Seriously the world’s best elevator in my opinion. The staff is always pleasant and more than willing to help. Really, this is customer service at its best.
The rooms are on the smaller side, but this hotel is in a prime location in a metro city — you won’t be in your room much. The vanity is outside of the bathroom so there’s just a toilet room (I’ve had this layout the three times I’ve stayed, not sure if this is standard). Just another quirk that makes Andaz unique. Rooms are bright and colorful, full of history. I’ve been lucky to have a canal view, but I’ve also faced the garden. Both are scenic and quiet.
The bar and restaurant surpass hotel standards. Watching the chefs table makes for a pleasant dining experience. There is also a library that has complementary wine.
The Andaz has it all. Cannot wait for my next stay!

Very scene-​y spot for a drink (crowd ranged from people in evening gowns and tuxes to regular folk like us in jeans), but a few colleagues organized happy hour here and we stopped by — imagine our surprise when we were greeted with VODKA FRIDAY! I hate giving this tip away as I’m sure the hotel will be flooded with visitors, but it’s too good not to share: every last Friday of the month, the hotel bar stirs up an inventive vodka based cocktail which they serve for free alongside passed appetizers (among some of the goodies were beef tartate sliders, herring on toast, various meats and cheeses, and olives). What a steal!
The Andaz prides itself on its interior decorating provided by famed Dutch designer Marcel Wanders — the bar itself is a wonderful display of this, but if you’re not a guest of the hotel, make sure to hang out near the elevators and hitch a ride with someone who is! The elevator bank is not to be missed, I took a mini tour with a hotel employee and she described it as such: it all kicks off with some book themed paintings in the lobby (to pay homage to the library that was once on that plot of land — the book titles are hilarious) and as you ascend, there are delft blauw style paintings depicting Amsterdam from hell (vices such as the Red Light District) to heaven (churches, bikes, lol). Awesome concept, such thought put into everything!

One of very, very few hotels that I’ve stayed in that completely blew me away!
The moment I got off the taxi, a receptionist was already running to the door to help me with my luggage, and to give me a warm welcome.
There are no front desks or reception desks — which is a very creative design that takes down the barrier and creates the most efficient and personal service.
Staff members were all carrying iPads or other handheld devices and were assisting customers in different parts of the lobby. If you like, you can just sit back and relax, and they’ll also offer you coffee or tea while servicing your needs.
When they got busy — just like when I was checking out — half a dozen or more staff members quickly appeared out of nowhere, iPads in hand, and were ready to assist a group of customers who had just arrived. Nobody needed to stand in line — well, there was no line — and nobody needed to wait for even one second. Amazing!
Service was detailed oriented and personal. The receptionist didn’t tell us where the elevator was. She walked us to the elevator. She addressed me by my name the entire time, and she went over all the details of our room and other complimentary services that they offered. I almost felt like I had a personal secretary with me.
The room was absolutely amazing. Large walk-​in closet. Huge shower compartment. Large basin and makeup table that was accessible on both sides (smart design). Nespresso maker with many flavors and refilled every morning. Complimentary non-​alcoholic drinks in the fridge were also refilled daily.
The location is also perfect — within walking distance to where the actions are but far enough from them that the environment surrounding the hotel is peaceful and quite. A lovely stroll along the canal (Prinsengracht) outside the hotel could help you rediscover the meaning of romance.

This hotel is really nice. We stayed two nights here and it was great. Great customer service and. Nice rooms

Fabulous hotel in excellent location of Amsterdam. Charlotte and the entire staff met all of our needs from free bikes to recommending excellent restaurants. If you are looking for a place … look no further.

The Andaz Prinsengracht is my favorite hotel in the Hyatt system.
There, I said it. I’ve visited over 40 Hyatt locations in the past few years including Park Hyatts on four different continents, and every international Andaz location. This hotel, with its amazing Marcel Wanders design is my favorite.
Why? Obviously part of it is because of the great city it calls home, and the great neighborhood around it on the Prinsengracht and Keizersgracht canals but it’s more than that. It’s the hotel itself. The theme of books and library which owes to the property originally being the Amsterdam public library, to the amazing design, to the food, to the staff, it all comes together.
That doesn’t mean that everything is perfect. I don’t think I’ve ever had a perfect hotel stay. But this hotel is close. They had some issues with mini bar refilling, their rental bikes are too small for me (I’m 6’4…so it’s not unexpected), there was sometimes a wait to speak to a host, and they delivered the wrong tea with room service breakfast. But as you can see by the triviality of each complaint, these aren’t things that materially impact a stay.
At the Andaz Prinsengracht I feel at home each time I return to the room and in just three days I’ve fallen in love with the neighborhood. This hotel feels like it was made for me.
As a Hyatt Diamond I’ll definitely be back, and next time it will be for longer than three nights, and I recommend you do too, as it’s bound to be one of the better experiences of your life.

This is simply a magical place. The design of the hotel and the staff all join together in creating a wonderful experience.
Everything here is simply done to perfection. We took a larger room with a canal view and it is worth every penny we paid .
The design of the room as well as the public areas are unique and add to the whole Holland experience .
We plan to return even for a few days as we have come to feel so comfortable here. Excellent location we did an early check in as we drove in from the airport and were told the room was available early ! So from the car rid in we felt as though we were being taken care of .
Hospitality at its finest !

Great hotel and a very good service will come back soon.

My fiancée and I took a train from Paris to Amsterdam where we hopped on a tram and stopped a few blocks from our hotel. The exterior is very unassuming and just by passing by, you would never know it was hotel. The Andaz was quite different from our Hyatt hotel in Paris. Definitely more modern, but a different type of service. We were checked in immediately via iPads and headed to our room.
The design of the room (as well as the rest of the hotel) is very funky. Interesting pieces of furniture and décor everywhere. The shower door was so cool-​you could see out but no one can see in. There was a separate stall with a toilet and the bathroom sink was outside of the stall. It looked cool but it’s not very convenient in the middle of the night.
Snacks and non-​alcoholic beverages in the room minibar were complimentary. Awesome! Maid service was decent.
The hotel faces a canal and is just a few blocks away from Anne Frank House. A lot of unique stores nearby in walking distance.
They had given us a Andaz museum card which supposedly could be used to skip the line at any museum and the charge would be put on the card. Then at the end of the trip, we would only be charged for the tickets we purchased via this card. What we weren’t told is that only a select few museums accept this card. Most of the popular sights were not available with this card, rendering it essentially useless. I wish this had been clarified upon check-​in.
Overall a lovely stay.

Perhaps the best lounge/​bar in Amsterdam. Very nice and relaxed atmosphere, excellent service, and very knowledgable bartenders. A bit pricey, but most places in this city are; except they’re usually not worth it.
The lounge is great for semi-​casual business meetings, even dates, as you don’t need to be a guest at the hotel. You can just walk right in and sit down.

This is as good as it gets when it comes to boutique/​luxury hotels. It’s located right in the center, close to the hip «9 streets» with lots of cool stores, shops and cafes. The décor of the place is hip and young. The staff is cool. The restaurant is amazing. Highly recommend.
A few tips:
— if you want to explore the city like the locals do, the hotel will lend you bikes, just make sure to ask for it a day in advance.
— when booking, if there’s option with a breakfast most definitely get it — it is gourmet, superb!

I did not stay at the hotel but popped in for a drink with friends one Friday evening. The lounge was swanky and comfortable, and the drinks were perfect.
The staff is obviously top notch and I would absolutely stop back in for a drink again. I took a peek at the garden, which came recommended, and the entire hotel seems like a place worth frequenting.

Das Hyatt Hotel Andaz Amsterdam ist der ideale Standort, sich Amsterdam für ein Wochenende zu erschließen. Es liegt in guter Lage an der Prinsengracht am Rand des ‘9-​Straßen-​Quartiers’ und besticht neben der Lobby im Alice-​im-​Wunderland-​Stil und der vielen Kunst vor allem durch das für mich völlig neue Concierge-​/​Empfankssystem ohne jeglioche Tresensituation.
In der Lobby befinden sich immer ausreichende Mitarbeiter an Stehtischen, nehmen einen in Emfang, servieren einem Getränke und zaubern auf ihren IPADS diskret das Checkin sowie Lösungen für alle Wünsche. So buchte uns ein Mitarbeiter auf seinen persönlichen Account und damit seiner Kreditkarte Kinokarten, weil es mit meiner deutschen Adresse nicht ging.
Am späten Nachmittag /​frühen Abend steht den Hotelgästen eine Extralounge mit kostenlosen Getränken und Snacks zur Verfügung.
Perfekt fürs Wochenende mehr geht nicht.

I stayed at in this newly build hotel while in Amsterdam on photoassignment with my boss. The level of service was you would expect from a four stared hotel — you never had to miss anything, you were taken completely care of!
The hotel was completely thought trough in the very modern design, the breakfast buffet was superb (but very expensive, as in 29 €) — but then you also got eggs to order, as you wanted them, and they were perfect!
What I appreciated the most about this place though, was how incredibly sincere and sweet the staff was! They really made me feel relaxed and welcome, without the typical stiff and professional attitude!
It is a pretty expensive hotel, which shows in the prices — but if you have money to burn, it is a nice way to do it! I’m gonna give it 4 stars, as money wasn’t an issue :)