Configure Express

This business is a scam and I am cross posting this review to all Configure sites so no one else will have to suffer through my experience.
I signed up with the Configure New Lynn with a 6 month membership, full payment upfront in late August. Less than a week later, the head office sends out an email to its members to notify of the branch closure due to the lease not being renewed, giving us a 4 day notice.
The plans to not renew their lease/​shut down the branch would have been common knowledge and not once during my sign up did they mention that they were closing down in a week’s time.
I have been emailing their head office since the last week of August, requesting a full refund and all I have been getting back is that they are «looking into it» and «sorting it out». My emails are only half returned and none of my phone calls and voice messages into their head office has been returned.
Today marks Week 5 and I am still waiting to hear back on when I will get my money back. I have tried posting on their Facebook to try and prompt some action/​reach someone different who can help me with my issue but they seem to have their message board on lock down «requires to have your message reviewed» before they are allowed to be posted. This makes me wonder if they are more skeletons in their closet that they are hiding away.
If you are thinking about signing up with this gym, I would caution you to think again.

The first ever gym I went to, this was a good one. I got a deal on Grabone for a month’s trial membership here. It was good… but I didn’t stay on here due to the steep prices of this, as well as all women-​only gyms.
The facilities here are ample — there’s about 4 – 5 of each of the main cardio machines (treadmill, cross-​trainer, exercise bike), as well as weights, fitness balls and muscle machines. Women-​only meant that I felt comfortable there knowing that there weren’t men stealing sneaky glances at everyone/​having a perve. When you first go, a trainer takes all your measurements and goes through your goals, and also shows you how to use all the machines.
It was always clean there, especially in the changing rooms which were equipped complete with a hair dryer and even a hair straightener — an awesome touch. I would have carried on here but for the price.