PetStop

Do not shop at any of these stores. Pet Stop are selling puppies at excessive prices. Pug puppy sold for $ 3500 to a concerned pug owner. Now a bull dog pup at $ 8000. I have two dogs and will never buy from the Pet Store.

I’ve been to quite a few PetStops and pet stores around Auckland — this one is probably the best this side of the bridge. Its got a huge range of products and the staff members are always really helpful!
They have ample parking out the back and usually have puppies and kittens on sale to have a look at.

I have mixed feelings about pet stores, as I love being able to step inside and see fuzzy, cute animals but am also aware that many are mistreated. PetStop Newmarket does nothing to quash my fears of animal neglect, as the chain has made news recently for all the wrong reasons and the staff who work there seem to have never been educated on what customer service is (let alone good service). I have been to PetStop over five times and I have never been so much as acknowledged by any staff member — No hello, no «can I help you?», not even a nod in my direction. It is unbelievable. The fact that these people are seemingly incapable of human interaction, even when they are being paid to do so, makes me worry what they are like with the animals — creatures that can’t write a scathing Unilocal review or complain to management.
It has gotten to the point where I only visit this store to keep an eye on the place and look out for mistreatment, like some weird pet store vigilante. I just hope that something changes here and the animals get the proper care they deserve.

I quite like this pet store because it has a pretty decent fish section; lots of different species of fish and tanks, as well as turtles. Basically if you like things that live in water, this is a cool pet store to come to. They do have other pets of course, and heaps of pet related products.
In terms of the store layout, what the hell is going on? It’s pretty much a maze of twists and turns. One minute your winding through what seems like a small store, then it opens up revealing another corridor and yet more aisles. It kind of gives me the impression of a warehouse that is still in the process of unpacking all of its goods. I tend to stay away from that madness and stick to the fish.

This is not the pet store I usually go to, only on occasion have I been here because it was more convenient at the time. There is just no service here. When I go to Animates the staff are friendly, they say hello, they ask if you need help but here, nothing. I have experienced this lack of service each time I have been. The prices are no different to Animates, the range is slightly less compared with Animates and the store is not well set out, in fact it is somewhat confusing.
One time I wanted to buy no more tears formula for my dog, he gets weepy eyes. Not because he is emotional but because Pomeranians are prone to protein build up. Pet Stop had 3 to chose from and all of them were over $ 22 a bottle. I was certain the last bottle I bought was around $ 13 and what do you know, Animates sell the stuff for $ 12. Other times I have come for toys or dog treats and just left without buying anything due to the range and range of prices. When I go to Animates I always buy stuff, I have a loyalty card and the stock is there, you have more options and often there are specials in store too. Petstop is a large pet store chain that has the variety and pricing of a small independent pet store. Go to Animates.