Iberostar Playa Mita

I have to say this place only gets 3 stars from me. 1^st of all, we paid extra for an ocean view. In my experience in the past, ocean views mean the view from your balcony. Not from your front door. Instead, my balcony over looked the children’s water play area. If I wanted to view the ocean, I had to literally go outside our front door. Next, the room smelled extremely musty. Our first night while waiting for designated reservation time, we decided to stop in the lobby bar for a cocktail. We both order an old fashioned. One of the most popular drinks in the world and they don’t know how to make it. They put sprite/​soda water in it. It was disgusting. The demographics during our stay was definitely retired couples and families with children. Us being a couple in our 30’s felt completely out of place. The food was subpar. Then on top of it all, you have to pay for a spa room in order to utilize a Jacuzzi. This was my first and last experience with iberostar. It just didn’t do it for me.

Spent the first week of the year at IPM and it was near perfect. This was my 7^th time in Mexico and 3^rd time at an Iberostar resort. My girlfriend and I stayed in a spa room and the view was awesome. ROOMS clean, well appointed, maid service and turn down service superior. FOOD was above average, all the theme restaurants were great. From check in to check out 5 stars

I was nervous to stay at an all-​inclusive. It was our first trip with our 9 month old and we have never stayed at an all-​inclusive before. It was also our first time to Punta Mita. When we arrived we were amazed at how clean and beautiful it was. The staff was extremely friendly. They greeted us with a glass of sweet water (which was perfect in the insane heat!). Overall we were very happy with our stay. I have detailed it below. Most important thing I can say if you go here is to tip the staff. They really deserve it, but they also go over the top when they know you will take care of them.
Room — We got a room that was right on the beach. I would not suggest getting a room on the lowest level where you can walk out onto the beach because people can look into your room and the view isn’t great. We were on the 4^th floor and enjoyed it. The first night we had difficulty sleepy because the sheets were moist (the humidity there is insane in August). I don’t know if we just got used to it or if the change of sheets made the difference but we only had an issue with that the first night. The pillows were pretty terrible. Not comfy at all.
Food — We were amazed at how good the food is. There are plenty of options. Because we had our baby we were not able to try the French restaurant (no children allowed). We really enjoyed the Mexican Restaurant and Steak House. If you are a Japanese food regular — do not go to the Japanese restaurant. It was terrible. We ate there the first night and it made us very nervous about what the rest of the food would be like. Fortunately we were proven wrong. The breakfast was great at the buffet. We had lunch at the buffet and steak house which were both great. I wasn’t a fan of the burgers at the beach café, but my hubby liked them. The fries and chips w salsa were good for me. BTW… you have to make a reservation at all of the restaurants except the buffet… make sure you do this as soon as you arrive.
Activities — there is plenty to do if you are into it. Bingo, beach volleyball, archery, tennis… We had fun with the archery tournament. There is also a show done by the staff every night in their theater. VERY cheesy, but my 9 month old LOVED it. If you are there with kids it is great. There is also a disco, but we never went.
Staff — They were absolutely incredible. They go above and beyond in every way. They all remembered my sons name. My husband asked for juice with no sugar in it a breakfast and Miguel whipped up a glass of delicious sugar free fresh juice. Every day we saw him after that he would just bring us a few glasses to the table. Diego (El Capital) at the restaurants, Rodrigo (the sommelier) and Blanca (waitress at the breakfast buffet) were the staff that stood out to us as well. MAKE SURE TO TIP THE STAFF!!! We found out from a former employee of the resort their pay is very low… tips are extremely important and well deserved.
Pool — it is pretty large. We were disappointed it closes at 8pm. They keep it very clean and there is a pool bar. Always staff available to get you drinks
Beach — loved it. Water was so warm. Waves were very mellow. There are some vendors which can get annoying, but we did end up buying a couple of things (even though they are over priced).

We had the best time here! Probably one of the best vacations we’ve ever had. All-​inclusive was perfect for us, as we have 2 teenagers. They loved having room service ²⁴⁄₇ & everything we ate at all the restaurants was fresh & tasty.
The staff service in all parts of the resort was incredible. We will definitely return!

I’m halfway through my trip and I can’t find one thing to complain out. July was supposed to be the rainy season but we haven’t had one drop off rain. The resort is immaculate and ot only took about 35 minutes to arrive from the airport. Wifi signal is strong throughout the resort and it’s free.
Now the resort itself… Clean swimming pools and a great kids water park area to go with a tranquil beach. The waves at the beach are very small compared to sayulita. Food has been really good. Theres something for everybody. Pacific Express has an amazing steak tenderloin and grilled baby lamb chops. And the guest service everywhere has been excellent. They have the best staff. We had an in room babysitter one night and Jeni was so good to our son he told us he wanted her to come back again.
I love this place and I would definitely recommend it to my friends.

It took me a while to get to this review, but here I finally am. The Iberostar Playa Mita was delightful respite from our daily lives back home and a near perfect vacation in every way.
We were greeted as we arrived at the hotel by friendly and attentive bell staff who immediately endeared themselves to our children ages 5 and 7. As we waited at the front desk to check in we were served a light, refreshing and non-​alcoholic beverage. Check-​in was prompt and eventless with a brief description of the hotel and grounds. We were then led to our room by one of the bell staff. It was a long walk, so prepare yourselves. This is a big resort.
When we arrived at our ground floor beachfront room the bellman walked us through the features of the room. Then he proceeded to open the drapes to the beachfront patio. We had read many reviews and almost changed our reservation to a higher floor based on people complaints of the sea wall directly outside the patio and that it blocked the views. So here we were, holding our breath as he opened the drapes. No need. It was PERFECT. The view was fine and we were literally 20 steps from the beach and 100 from the ocean!
So rather than go on and on and on I will narrow things down a bit.
The room: It was well appointed with a mini bar that was restocked daily with beers, waters, etc. If you wanted more water, you only had to call. You can even ask for bigger waters. Other snacks are also available. Tip the staff and things appear. Take care of those who take care of you and they will take care of you more. the beds were super comfy. The tile floor annoying, but understandable in a beach hotel. The bathroom was really nice. When we arrived the sliding door to the ocean wouldn’t lock, but someone came and fixed it for the rest of the stay. Loved our room!
The beach: It was beautiful. The water was smooth, the sand was perfect. The beach chairs were always available when you wanted one. You can buy boogie boards at the surf shack for 20 bucks. If you are nice to the people around you and they bought one, they will likely give it to you when they leave. You will do the same for someone else when you leave. Pay it forward.
The food: It is all inclusive resort food. Not amazing, not bad, I didn’t care, I was in Mexico for a vacation. If I wanted local I would have stayed in a rental house in PV. I wanted to be taken care of. This is what you get. Do make reservations for the special places the day you get there. That way you get in.
The shows: They were cool. Not broadway. Not high school. Maybe Jr. High level productions. But who cares! You are in MEXICO, being pampered, you are not trapped on a cruise ship. It’s perfect. The kids loved the shows though and that is what really mattered.
The evening fun events were fun. Not knock your socks of great, but the staff was having fun, we were having fun, the kids were having fun.
The kids club: Let me tell you about Laura and Diana… Two amazing girls who made this trip amazing for our two boys aged 5 and 7. They were WONDERFUL! They were FUN! They work so hard, day and night, to ensure the kids have a great time. I seriously could not believe how dedicated they were. Our boys loved them and actually cried the day we had to leave. They had the best 8 day vacation of their lives and we owe it all to Laura and Diana. I will never forget them and neither will our boys.
The bell staff and concierge staff: WOW! Great all the way around. Every one of them were so helpful, kind and willing to go out of their way to ensure you had a great stay.
WiFi: It worked great in 90% of the areas. Poolside is not always great.
Pool: So nice. Not too bad crowd wise. Drinks were always available and so was food. Get there at 9 am if you want a chair all day. Then leave your stuff and come and go as you please.
Overall we loved this place and our stay. We would go back and probably will. It’s a great, well cared for resort with a very attentive staff. Everything you would want.
Laura and Diana, thanks again for making this the best stay ever for our children. I hope you see this.

For what it’s worth this really doesn’t hit par. Nice facility. Nearly impossible to get a reservation at the specialty restaurants and even then they weren’t good. Japanese restaurant called lox sushi but the hibachi was good. Steakhouse was super salty and just okay. The upscale place was the best food we’d had while there. The mexican restaurant? you’d think they couldn’t screw that up… right? I mean, you are in Mexico. I ordered a combo taco dish which included pork. The pork came out pink! The buffet was fine, not great. The service/​workers seemed nice enough but like they already hated working there and it’s only been open for a few months.
The beach was nice. Easy to do water sports. Not a far ride from Sayulita for a nice day trip to shop and walk around. Very far from the airport.

Great resort. My wife and I went for 5 days and really relaxed. This is not for those who want a lot of excursions or want a party every night. It takes 45 – 60 minutes from the airport. They have Mexican, Japanese –Hibachi, Steak and a Pacifico restaurants. Make sure you check when you arrive to make reservations.
I played the golf course and it was excellent for the price. It has 3 holes (3,4 & 18) on the water which was beautiful.
Again…it is a little off the beaten path but well worth it! Make sure your credit card company knows you are traveling abroad in case you need to charge any golf or other activities.

I came here for my sister-in-law’s wedding and stayed for about 2.5 days.
I do not believe the cost to stay in this all-​inclusive resort was worth it (over $ 2,000 for two people)
While the room was very nice and spacious, and the staff was very polite and friendly, for the amount of money that you pay, I just don’t think that there is enough to do there unless you want to lay by the beach or pool all day, which we did not.
The pools close relatively early, and we tried to sit in one of the pools at night to cool off and we were kicked out — which was crazy to me as there is NOTHING to do at night unless you are 16 and want to go to the little club on the resort. The «snake» bar, right outside of the hotel lobby, seemed to be open the latest of all the bars — it closed around midnight.
On the night of the wedding there was something going on with the moon and it was supposed to look really big and bright, so some of the wedding party walked down to see it on the beach, and they were kicked off of the beach by Iberostar security and were asked to return to their rooms (this was around 10pm)
The food is good, but I don’t think there was any meal that we were specifically blown away by. I think the best meal we had while on the Iberostar property wasn’t even at one of the restaurants, but a little place inside of the shopping complex that made tacos.
The only place in the hotel with free wi-​fi is in the lobby.
While there we did enjoy the lazy river and the winding paths through the trees, but other than else, not much to write home about.

If you have any sort of expectations, don’t come here. Trip advisor failed to publish my seven page nightmare review about this place. This place is poorly staffed and same type of food every other day. I think prisoners get more variety of food in 8 days then this place.

Opened in December 2013, iberostar playa mita has their act together!
The resort is spotless and for an all inclusive, the food is top notch. The liquor selection is quite good and the staff is as friendly as can be.
Lots of activities and great for families with an ocean that is clear and quite swim able.
If in punta de mita, save your money and skip the other high end resorts and be happy you stayed at iberostar!