Fausto Polanco

It makes me really sad to have to write this review, as this store has beautiful things.
But, I ordered $ 60,000.00 of doors and windows that were due for delivery on Sept. 15,2015. It is now Dec. 27^th and I do not have them. I have called Fausto Polanco at least 20 times and emailed and searched down the owners – all one family whether you buy in Rosarito, Ensenada, or their Calif. stores, and all I get are excuses. The excuses start to contradict each other after awhile.
The doors and windows are for a home i am building and because they are over 20 weeks late, my construction crew have walked off my job and taken another.
I have a home with walls and hardwood floors and very expensive Talavera tile throughout, and it is a construction site that is now abandoned without doors or windows thanks to Fausto Polanco.
How horrible. Don’t buy anything from them that you can not leave the store with, as they could care less about you once they get your money!!!
Don’t end up like me – out $ 60K and with a construction job totally shut down and damages going «sky high»!