Four Points By Sheraton

I was pleasantly surprised by our recent stay at the Four Points by Sheraton in Cancun. I generally expect a clean room from a Four Points hotel, and not much more, but this location was like an upscale Four Points. Service was excellent, the rooms were large and clean, the gym was a good size with an adjacent steam room, and there were a few eating/​drinking options in the hotel, including a super nice rooftop bar with a beautiful infinity pool. Our rate included free WiFi, breakfast, and bottled water. Although the water bottles were fairly small and we drank them quickly, they were happy to send up more bottles whenever we requested, and they always arrived within 10 minutes of our request. My biggest complaint about the hotel was the fact that the air-​conditioning in the room was linked to the key card slot for electricity… so every time we left the room, the air turned off, and the room would be damp and musty smelling when we returned. Also, the hotel isn’t near the beach area, so if that is your main purpose in Cancun, it might not be super convenient, but if you are there for diving like we were, it’s perfect. We’ll definitely stay there again when down for dive weekends!

Me quedé solo una noche pero puedo decir que el servicio fue excelente, la señorita con la que me registre fue muy amable y me guió hasta el ascensor donde comenzó mi pelea con la tarjeta, y es que es necesario su uso para activar el elevador y ¡oh dios! mi bajo IQ no me daba para ver que iba primero; si pasar la tarjeta, marcar el numero de piso, comando de cerrar puerta ¡show! jajaja en las veces que usé el elevador mi pelea era interminable, tanto que por un momento pensé en buscar las escaleras jajajaja
Bueno pero eso no es culpa del hotel, a lo mejor deberían explicar un poquito como es el uso de esta maravilla de la tecnología pero estoy segura que aún así habría veces que me fallaría.
El cuarto a pesar de ser pequeño está muy cómodo y la regadera deliciosa el contar con una presión cascada que ufff me quería quedar a vivir ahí.
El restaurant bastante vacío y sólo probé el café, nada del otro mundo.

We checked into the Four Points Sheraton Cancun Centro for the last two nights of our trip. We came from a resort in Riviera maya and we’re excited to get off the resort and into a different area. Coming from what was stated to be a five star resort — to a central quiet hotel, we actually felt like we got better service here!
The hotel staff were friendly and accommodating as soon as we arrived. We were early for check in and they happily held our luggage in a secure closet with the bellman. The bellman are even nicer and helpful — so definitely have some tips ready because they definitely deserve it (without expecting it).
The breakfast buffet was cheap and easy for a quick bite. They offer authentic dishes but overall the buffet wasn’t to die for. They do have a wide variety of food and freshly squeezed juice — even green juice, which was nice.
The sports bar however had amazing food, reasonable pricing and great casual atmosphere. We got beer and margaritas, steak tacos, and the shrimp quesadilla. It was so convenient and delicious!
The rooftop pool and bar is also very nice. The rooms were clean and modern.
Only downside in terms of location is Cancun seems better with a car or be ready to negotiate with cabbies to get to anything fun. The large mall is a 10 minute walk away but you have to be ready to cross the major highway, etc.
Overall we had a very easy and comfortable stay. If you’re looking for something off the hotel zone and away from tourists, with great service, this is a great spot. Its really close to the airport as well.

We needed a layover hotel for our flight to Cuba and we found this hotel on Priceline. The staff at the reception desk was very kind and spoke very good English when our Spanish faltered. Given that we arrived on New Years Eve, they could have been angry about working a holiday but we found no trace of that. We booked a junior suite and were very happy with our bed brimming with comfortable pillows and large bathroom.
You will find the real Mexico in the wonderful food served at the lobby sports bar including carne asada tacos and guacamole. Three different fresh squeezed juices at breakfast, wonderful coffee, omelette bar, papaya…
You won’t find the real Mexico in the bar décor – walls decorated with American pro basketballs… but it is friendly. You can even order a margarita with salt and they won’t roll their eyes.
Visitors should note that just because this hotel bears a Cancun address, don’t think it lies on the beach. We took a taxi to the Coco Bongo area which amounted to about 170 pesos one way. We found this preferable — we could have the beach when we wanted but could stay far from the marauding crowds and noise when we wanted to rest.
The hotel is located across from a prominent Fertility Clinic (the sign says «fertility clinic» in English) so I wondered about its proximity to certain female services that might attract American patients…
The only bump was the spa services… the technician arrived 20 minutes late and was obviously not happy to be there. It was New Years Day, so again, I understand not wanting to work on a holiday. Bad manicure service is definitely a First World Problem anyway.

Our stay here was phenomenal! The service of everyone from the bell boy, front desk, to the restaurant exceeded expectations.
We randomly found this hotel when our flight out of Cancun was cancelled. So we had only booked the room an hour before arriving through
. I was a little worried that they might not be able to confirm our stay when we got there because it was so last minute but it was perfectly fine. The front desk was super helpful, quick and friendly.
Rooms were spacious, clean and well kept. Room service was fast and also open 24 hours.
The hotel was very modern, with great amenities. Loved that they had a gym open ²⁴⁄₇ and a rooftop infinity pool.

Un hotel muy coqueto, moderno y chic, ubicado en la zona urbana de la ciudad y con instalaciones de primer nivel y muy buen gusto, tiene todo para tu viaje de negocios o de placer. Se encuentra muy cerca de toda la actividad nocturna de la ciudad y cuenta con área de negocios y conferencias, así como restaurante y café que por cierto, es delicioso.
Las habitaciones están súper amplias y bonitas, siempre limpias y ultra modernas, tiene salones de eventos, piscina, gimnasio súper equipado, alta velocidad del internet y más.