Public Bank

Except the fact that it is hard to get parking slot from as early as 10am to 3pm, Public Bank (Taman Connaught branch) is one of my favourite bank branches.
The quality of customer service is fantastic.
Even at peak hour, they are able to perform at their best and attend to each queue number as quick as possible. For years of visiting this branch, they never fail to assist me in any issues (opening account, investment, reporting loss and etc). I once saw a mad customer shouting at the officer upon certain confusion for his banking matter, the officer was so steady and managed to calm the customer down with wise and polite words. Hats off to the professional attitude.
I have no doubt that they are one of the best performing banks, from customers’ point of view.