Maybank Bangsar Baru

I moved in KL in November and this was the first bank I was advised to open an account to. It is a very convenient option considering they have no fees for any transaction, as long as you use their own ATMs. Which they could improve on as it may not be that easy finding one when out and not near a bank.
They can definitely do better in regards to their service and policies. Not very efficient and very strict with regulations that make no sense or are not useful. Even customer support over the phone needs improvement and their website is not the easiest to deal with.
I wouldn’t necessarily open an account with them as it is slightly painful to send money overseas.

In my opinion, if you are an expat this bank is the perfect choice for you to create a bank account.
You can pay all your bills online and you can find their ATM’s everywhere in the country. The staff is well prepared and they will help you with everything you need. You don’t have to wait a lot of time in the q because the place has a huge number of staff. What is a little strange inside is the way that the bank works as system, in specially if you wanna open a new bank account. I can’t explain it here. You need to go and see it.
Overall, I highly recommend everyone to have a bank account here.

I would only ever step into this outlet if I needed to do any transferring of funds, deposit cash or make a withdrawal, all through the ATM that is. Never really went to any of the tellers behind the counter except for this one time when I wasn’t quite clear as how to activate my online banking account via ATM.
I took a number and waited for my turn, I told my self that I could’ve known better than to go to the bank during lunch hour, the place was pack but the numbers passed on quite smoothly. Soon enough it was my turn. I must’ve had my lucky shoes on that day because the teller was very nice and enormously helpful, she personally followed me to the ATM machine and made sure I didn’t press the wrong buttons like a typical ape would.
All my life I’ve been hearing about people moaning and groaning about local bank staff but the staff at this particular branch exceeded my expectations, or maybe it was just my lucky pair of shoes.

This is the main bank that most of the expats choose to sign up for. I was advised by my company as they say that it is really reliable and convenient.
You can pay your bills, upload your phone credit and they even have a mobile app which makes any transaction really easy.
It takes around 30 minutes to go through the whole process of filling the details and you get a card right on the spot. If you are requesting a debit card they offer you an option to take out a credit card.
Don’t forget to take your passport and a letter from your company before you go to apply for your new bank account!