Asjati

My car got into an accident on 8^th of March, and you can imagine all the hassles that follow after that. You have the passerby car towers persuading you to let them tow your car, then you have your insurance agents insisting for you to wait for them to come.
Finally after towing and reporting is done, its the car service part.
I have to say that my rating for this service is rather complicated, because there are the good part and then there are the bad parts.
I was first notified by the car tower that my car was safely towed to the perodua segambut branch, and i don’t have to worry.
Keeping the peace of mind for more than a week, then i start getting doubtious that there’s no one contacting me at all. I got anxious and called the segambut branch to find out that my car was not there. I was furious and, furious.
How could they let such thing happen and I as the car owner was not notified at all? I thought that was really bad.
After around two days only they manage to find out that my car is in this jinjang branch. Their phone line here — BAD. I have called more than 10 times and have tried to call again every few hours but still my line couldn’t get through. My car towing company finally helped me to connect my line to them and only i manage to find out that the lady, ms. Tan who’s supposedly in charge of my matter was on leave — so i was told to wait, again. I was just wondering: how can there be no one else at all in the whole service centre who’d know about my car’s status?
Finally ms. Tan contacted me the next day — don’t bother trying to call them on your own, you have very small chance in actually getting the line connected to be honest — and tell me that they are almost finished fixing my car. So this is finally the good part — my car which got quite serious got fixed within two weeks. It felt so good to get your car back!
Even though the name jinjang might suggest otherwise but the place is actually not that hard to find as it is in kepong, however try avoiding the peak traffic hours if you need to be there as the traffic could be quite a pain.
Also, they have different departments here for servicing and car accidents, so be prepared to be lost for a while when you’re first there. As a tips, the accident department is one floor up.
So, anyone who needs to be there, good luck to y’all!